Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces t...
Overview
Threat Support Analys
If you are interested in accelerating your career in an IT company that is making a real impact and you can troubleshoot problems telephonically (without remote access) this job is for you.
About Mimecast
Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 12 offices around the globe including Johannesburg, Cape Town, Dubai, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.
Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward-thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the ‘Tech Growth Business of the Year’ at the UK tech awards (2018), Continuity and Resilience Provider Service/Product award at the 2018 BCI Africa Award, voted as The Best Performing Company – Security & Infrastructure Software’ by independent technology sector research provider, Megabuyte, in their Quoted25 scorecard rankings (2018), to name a few.
We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.
To ensure continued accelerated growth we are looking for brilliant people to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!
About The Role
Responsibilities
As a Threat Response Analyst you will be joining a new team within the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment, and put the appropriate detections in place to prevent further incidents from occurring. The role may require being part of an on-call rotation for after-hours support.
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.
The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.
Messaging Security works closely with research and development, as well as customer support. We are a global team that spans six different countries and five continents.
Who We Are Looking For
Key Responsibilities
As a Threat Response Analyst, day-to-day responsibilities will include:
Qualifications
Essential Skills and Experience:
Within this corporate IT environment you will be required to have:
Qualifications
Please note that only candidates with the required skills and experience should apply.
If you do not have a response from us within 2 weeks of your application, please deem your application unsuccessful. We wish you all the best in your career search.
Build your CV for free. Download in different templates.
Join our happy subscribers