Tour Series Co-ordinator at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Managing all tour series from inquiries to implementation.
• Ensure that Tour Series and related events proceed smoothly by keeping in close contact with clients so that their needs are always met.
• Manage groups and events not related to tour series where necessary.
• Preparing quotes, making follow-up calls with prospective clients and holding meetings with clients who are interested in hosting an event.
• Quote and contract all potential business through all available booking channels.
• Manage site inspections in conjunction with the Sales team.
• Preparing the daily change sheet and distributing accordingly. Performing daily banking duties.
• Liaise with suppliers (off-site) when needed.
• Preparing the weekly function run pack and distributing accordingly.

Requirements

What You Bring:

• Previous Reservations experience – preferre
• Previous Groups and Events experience, within a luxury environment – advantageous
• Experience in the travel or hotel industry, coaching, coordinating group travel, event management, or event planning.
• Strong verbal and written communication skills.
• Excellent computer literacy.