Trainee Network Administrator at Civil Aviation Authority (SACAA)

Overall Purpose Of The Job:

• The overall purpose of a Trainee Network Administrator is to ensure the smooth and efficient operation of SACAA’s  IT infrastructure, particularly its servers and network systems.

Proactive maintenance:

• Regular maintenance of servers and network equipment
• Identify and implement network infrastructure needs to improve current system infrastructure.
• Oversee and manage big, complex projects involving network deployment and operating systems.
• Manage and oversee large complex projects that relate to network deployment and operational systems
• Plan for current and future technical and network requirements.Implementation and upkeep of the IT Continuity Plan, including daily backups, documentation, and failure testing.
• All network resources must be monitored, controlled, and maintained.

Liaison and Coordination:

• Liaise with external companies/contractors/suppliers and internal clients to coordinate services and future options
• Provide support to SACAA based external client connectivity

Operational Management:

• Report on given tasks, system activities, scheduled network maintenance, network account information, and network problems in writing.
• Assist with report analysis, troubleshooting, and firewall maintenance, as well as Intrusion Detection Systems, Web servers, Remote Access Services, and content filtering.
• Assist the organization in raising information security knowledge about the threats that they may expose the organization to.
• Maintain and deploy the IT infrastructure while making sure that ICT Governance is followed.
• Configuration management for a range of applications, servers, and networks.

Support Services:

• Ensure that the network infrastructure is constantly upgraded.
• Configure servers, devices, and firewalls. Monitor server and network performance on both the software and hardware levels. 
• Ensure the seamless implementation of new apps throughout the organization.

Requirements:

Minimum Qualification:

• National Diploma in Information Technology or equivalent and Related NQF level 6 qualification

Ideal Qualification:

• BTech, BCom (Computer Science); MCSE Diploma, A+ Comptia, N+Comptia, Azure Cloud Certification; Microsoft 365 Administrator.

Experience:

• 1 year - Server Administrator experience  
• 3 years - Desktop Support Technician