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  • Posted: Nov 12, 2021
    Deadline: Not specified
  • Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers i...
    Read more about this company



    Company Description

    • We offer Business Solutions including Retail Data & Consumer Insights, Integrated Shopper & Retail Marketing, Field & Channel Marketing and Training & People Development. We’re focused on business results and always aim to create long term solutions to drive conversion and sales.

    Job Description
    Program Design and Implementation

    •             Develop training curricula, instructor manuals, learner guides and other materials, which meet identified learning goals.
    •             Develops and aligns course material that meet identified learning goals
    •             Maintains the currency and accuracy of all learning materials through regular updates.
    •             Researches literature and other resources to guarantee services are developed to the most current evidence-based practices on the subject/s.
    •             Designs pre and post training assessment tools to measure learning and performance as a result of learning initiatives.

    Skills Development Delivery

    •             Operates within agreed training schedule and meets quality standards.
    •             Delivers a variety of internal workshops, courses and programmes whether through giving presentations, facilitating learning in small groups, mentoring and/or coaching in the field.
    •             Identify the most appropriate and cost-effective training approach, including selection of training media.
    •             Uses adult learner methodologies.
    •             Delivers induction and/or on-the-job training.
    •             Ensures completion of learning assessments and provides relevant feedback to learners based on results.
    •             Deliver training utilising the most current learning resources available.
    •             Responsible for the delivery of all product, process, systems and soft skills training.
    •             Delivers operational specific learning and development interventions.


    Conducting Needs Analysis

    •             Conduct training needs analysis to support development of instructional designs.
    •             Proposes solutions to fill any identified gaps in competence.
    •             Collaborates with operations management to ensure that competency gaps are filled.
    •             Ensures knowledge of business issues is current.
    •             Identifies trends and common challenges in business units and makes recommendations


    Administration and Record Keeping

    •             Perform administrative functions necessary to deliver and document learning and development programs
    •             Maintain data bases to track progress of participants and program scheduling.
    •             Accurately records all learning and development interventions
    •             Provides management with relevant training reports
    •             Ensures training manuals and aids are prepared for training.
    •             Makes logistical arrangements for training including distribution of training invitations, consolidation of confirmations and tracking of cancellations and no-shows.



    •             Maintaining and developing relationships with all internal and external stakeholders.
    •             Prepare and implement a Regional Training Plan in consultation with the Training Manager  and Regional Teams (internal and external)
    •             Participate in special projects and joint working arrangements within the region in consultation with the Training Manager.
    •             Conducts evaluations and feedback sessions for the operational team and the client.
    •             Undertake such other duties as may be agreed from time to time with the Training Manager and/or Regional Manager.


    •             At least 3 (three) years of experience as a trainer in a professional training position
    •             At least 1 years’ experience delivering Sales and Soft Skills training in a formal training environment
    •             Proficiency in working with Microsoft Office, especially PowerPoint
    •             Ability to present and teach technical information to others
    •             Fluency in indigenous languages relevant to the area of recruitment
    •             A demonstrated ability in designing learning material and assessment tools for adult learners.
    •             A demonstrated ability to shape and run the learning process for adult learners.
    •             Excellent knowledge of adult learning theory and practice, facilitation and training techniques including instructional design methods and assessment procedures and principles.
    •             Good knowledge of occupational sector (Telecommunications)
    •             Good knowledge of current issues and best practice in occupational sector (Telecommunications    
    •             An understanding of, and demonstrable commitment to excellence face-to-face consumer education

                Computer Literacy at the following level:

    •    Intermediate MS Excel
    •    Intermediate MS PowerPoint
    •    Intermediate MS Word

    Additional Information

    •             Vehicle less than 5 years old
    •             Current Road worthy certificate
    •             Current tyre certificate (minimum 10,000 km’s tread)
    •             Car tracker or similar installed
    •             Automated log book (as part of 5)
    •             Proof of business insurance (with 30 day car hire option)
    •             Date & mileage of last service
    •             Valid Driver’s license
    •             Bluetooth device

    Method of Application

    Interested and qualified? Go to Publicis Groupe on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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