Training Coordinator (Creative Operations) at Marsh

Key responsibilities of the role include:

• Training Needs Assessment: Collaborate closely with functional leaders across the department (including presentation, design, media, and digital teams) to identify and prioritize training needs.
• Curriculum Development: Work with specialists within the team to design, develop, and continuously improve training curriculums and materials.
• Alignment with L&D: Maintain a strong relationship with the Learning & Development department to ensure departmental training needs align with company-wide training initiatives.
• Training Implementation: Coordinate the delivery of training sessions, ensuring they are effective, relevant, and engaging for all participants.
• Reporting and Analysis: Provide regular updates to the department head on training progress, outcomes, and areas of improvement. Analyze the success of training initiatives using both qualitative and quantitative metrics.
• Continuous Improvement: Stay updated with the latest industry trends and training methodologies, ensuring our creative teams always have access to the best training resources available.
• Administration: Handle scheduling, logistics, and any necessary administrative tasks related to training.

Experience Required:

• Bachelor’s degree in a relevant field.
• Proven experience in training coordination or a similar role.
• Knowledge of training methodologies and curriculum development.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to collaborate with various teams and departments.
• Proficient in using digital tools for training and administration.
• Experience in the creative industry.