Transport Manager at The Heineken Company

Purpose of the job

• The Supply Chain CS&L Transport Manager plays a key role in leading the execution of Heineken Beverages’ overall transport objectives.
• This role involves providing strategic input into the development of the transport strategy while ensuring accountability for cost reduction and the achievement of stringent transport performance metrics.
• The position is aligned with the company’s transport, risk, safety, and environmental strategies to deliver high levels of customer satisfaction at optimal cost.
• The Transport Manager will also foster a positive team culture, promote innovation, and drive results through effective leadership and team development.

Key Responsibilities

• Provide strategic input and contribute to the development of the transport strategy, ensuring alignment with overall business objectives and successful execution.
• Lead, mentor, and develop a team of middle- to junior-level managers, fostering a high-performance culture and supporting professional growth and skills development.
• Drive accountability for transport cost management and reduction by leveraging optimization opportunities and identifying areas for improved efficiency.
• Establish and monitor robust transport metrics and performance indicators to ensure optimal customer satisfaction, on-time delivery, and service excellence.
• Cultivate a culture of continuous improvement and innovation within the transport team, encouraging creative problem-solving and the adoption of emerging technologies and industry best practices.
• Collaborate effectively with cross-functional teams—including Supply Chain, Production, Sales, and Customer Service—to align transport operations with broader business goals and customer needs.
• Build and maintain strong relationships with transport carriers, logistics service providers, and other key stakeholders to enhance operational efficiency and service quality.
• Ensure full compliance with regulatory requirements, industry standards, and safety protocols, implementing proactive measures to mitigate risks and maintain a safe working environment.
• Stay informed of industry trends, emerging technologies, and best practices in transport management, integrating innovative solutions and driving ongoing improvement initiatives.
• Champion a positive, collaborative, and customer-focused team culture that promotes open communication, teamwork, and operational excellence.

Job Requirements: Education and Experience

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field (equivalent experience will be considered).
• 5-7 years minimum in Bulk Inbound, Primary, Secondary transport and Imports leadership roles – Strategy and Operational execution.
• Proven track record of successful leadership in managing middle to junior managers in a transport or logistics environment.
• Strong strategic thinking and analytical skills, with the ability to contribute to the development and execution of transport strategies.
• Experience in managing cost reduction initiatives and achieving transport-related KPIs and metrics.
• Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
• Demonstrated ability to foster a positive team culture, drive innovation, and promote continuous learning and development.
• Knowledge of industry best practices, emerging trends, and technological advancements in transport management.
• Demonstrated expertise in utilizing Transport Management Systems to optimize operations.