Transport Relations Officer: Registration and Compliance Ref No. WCMD 36/2025 R1 at Western Cape Mobility Department

Minimum Requirements

• An appropriate 3-year National Diploma/B-Degree (or higher qualification) at NQF Level 6; A  minimum of 1-year relevant experience; A valid code B driving license.
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply. 

Key Performance Areas

• Monitor compliance of all registered taxi associations and its members handle and manage conflict;
• Capacitate minibus taxi industry; Investigation and mediation; Monitor compliance; General administrative duties; Keep and update registration records;
• Engage with relevant stakeholders and roleplayers regarding legislation.

Competencies

• Knowledge in the following: Transport legislation and policies; Communication, media management, and public relations; Inter-governmental relations; Relations, public participation and public transport office administration. Minibus taxi industry; Criminal Procedure Act, Anti-Corruption and Fraud Legislation, and relevant legislation/policies/prescripts and procedures.
• Skills needed: Research; Analytical thinking; financial management, project management, managerial skills, computer literacy, and Written and verbal communication. Problem Solving. Presentation; Public speaking; Conflict resolution, sound organizational Good people skills;
• Interpersonal relations; Commitment and integrity; Customer service orientation; diversity management, and Team leadership. Self-Management and motivation; Ability to act with fact and discretion; Good grooming and presentation, a high level of reliability, and good telephone etiquette.