TVET Graduate (Business & Marketing) - Eastgate Shopping Centre at Clicks Group

Job description

• This is a structured programme that offers students the opportunity to rotate within a department with all the necessary support to acquire the practical components (workplace experience) in their field of study.

Minimum requirements

Job Objectives:

• To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
• To increase customer loyalty through promoting Make overs and skin consultations within store.
• To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
• To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
• To maintain high levels of store standards through daily housekeeping and merchandising principles.
• To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools

Education and Experience:

• Matric/Grade 12 (Essential)
• N6 in Make-up and/or Skincare (Beauty)/Cosmetology/Business Management/ Marketing Management (Essential)
• Unemployed TVET Graduates that require 18 months in service training (Essential)
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Job related knowledge and skills 

• Basic Computer Literacy
• Basic retail industry principles
• Selling skills
• Interacting with customers
• Stock Management principles
•  Communication skills
•  Accuracy
•  Interpersonal skills
•  Good literacy and numeracy
• Ability to speak English and preferably one other official language.

Competencies required:

• Applying Expertise and Knowledge
• Relating and Networking
• Coping with Pressures and Setbacks
• Working with People
• Following instructions and procedures
• Adhering to Principles and Values
• Delivering results and meeting customer expectations