Underwriter: SLS: Sanlam Risk & Savings at Sanlam Group

What will you do?

• The role of the underwriter is to assess the risk of our clients based on their individual risk profile (this includes consideration of insurable interest, occupation, medical, financial, part-time activities & travel/territorial risk).

Core outputs:

• Underwrite risk applications with respect to the client overall risk profile - taking into account previous &/or existing cover.
• Underwrite & effectively manage communication on sub-standard cases.
• Request underwriting requirements and/or limit requirements.
• Placement of cases according to reassurance treaty and related guidelines.
• Enhance & manage the customer experience through effective, clear & proactive communication &/or collaboration (both written & telephonic)
• Stay up-to-date with industry trends, regulatory changes, and advancements in AI and analytics.
• Continuously build expertise on underwriting process & technical skills/knowledge.

What will make you successful in this role?

Qualification: 

• Grade 12.
• Relevant qualification will be an advantage.

Experience: 

• At least 3 years medical and/or financial underwriting experience.
• Experience in underwriting processes will be an advantage.
• Exposure to underwriting software/programs will be an advantage.
• Exposure to the application of underwriting and re-insurance policy will be an advantage.
• Exposure to financial underwriting and/or business insurance will be an advantage.

Knowledge: 

• Knowledge of prognosis of medical conditions.
• Understand medical terminology (anatomy and physiology).
• In-depth knowledge and understanding of financial statements and questionnaires.

Competencies:

• Communicates effectively
• Persuades
• Business insight
• Decision quality
• Analytical thinking
• Cultivates innovation
• Plans and aligns
• Concern for accuracy
• Customer focus
• Collaborates 
• Drives engagement
• Team success
• Being resilient
• Tech savvy