UX Designer at Absa Group Limited (Absa)

Job Summary

Are you passionate about all things Design? The perfect opportunity exists for you in CIB’s Design team. As a User Experience Designer you will be responsible for interaction design on projects as well as project and stakeholder management. User Experience Designers are expected to be well-practised practitioners within their design discipline. You will need to competitively position Absa’s user experience through activities that improve the usability, usefulness and desirability of the user experience, in line with the overall Group, Segment, Product and Marketing objectives. Your responsibilities will also include:

Job Description

• Working with the internal clients to fully understand what the business wants and to establish clear creative briefs for projects, guiding them in a suitable direction

• Working with other partners to deeply understand the needs and characteristics of target customers

• Rigorously analysing business and customer needs alongside potential design options

• Assisting in the creation of fully-documented interaction designs, including interface specifications and other interaction design deliverables

• Assisting in clearly explaining the design approach, process and timelines to business stakeholders

• Developing scenarios, navigation models and prototypes for demonstration of concepts

Education and Experience Required

• Degree or diploma in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification

• NQF Level 4

• 1- 3 years Technical experience

• Able to create and use personas and produce illustrated customer journeys

• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc

• 2 years’ experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry and usability testing

• 2 years’ experience in each of the usability and software engineering cycle phases (analysis, design, implementation and deployment)

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised