Visual Display Assistant (Inland) - homechoice (Gauteng) at HomeChoice Holdings Limited

Description

• The Visual Display Assistant supports the execution of world-class visual merchandising standards across all retail stores.
• Working closely with the Visual Display Manager, this role ensures brand consistency, assists with product display implementation, and supports the coordination of new store openings.
• The incumbent will conduct regular store visits to assess visual execution and assist in training and leading merchandising teams on-site.

What you will love doing in this role

Performance

• Assist in the implementation of visual display standards to drive product visibility and sales.
• Support the measurement and documentation of visual merchandising effectiveness and compliance across stores.
• Capture visual merchandising assessments for feedback and reporting purposes.
• Contribute to reporting on visual execution against product-specific KPIs and promotional effectiveness.

Product

• Ensure the consistent application of brand-approved product merchandising guidelines.
• Assist with visual layout execution, including focal points, window displays, mannequin styling, and zoning.
• Provide hands-on support in implementing promotional campaigns and seasonal changes.
• Identify and report issues related to poor execution or product presentation.

People

• Support store teams with informal, on-the-floor training on visual merchandising expectations.
• Assist the Visual Display Manager in coaching in-store merchandisers during visits.
• Lead and coordinate small merchandising teams during new store setups or major display changes.
• Act as a brand ambassador by influencing in-store teams on visual excellence.

Protection

• Ensure visual elements are installed safely, following display protocols and safety standards.
• Report damaged fixtures, signage, or materials that could impact on the in-store customer experience.
• Support the safe storage, transport, and setup of visual materials during store visits and projects.

Place

• Conduct store visits to assess alignment with visual standards and customer experience goals.
• Track and report on store readiness for trade from a visual presentation perspective.
• Capture photographic evidence of before-and-after visuals during promotional or seasonal implementations.
• Assist with optimizing store layouts and visual flows during openings or refurbishments.

Customer Service

• Ensure visual merchandising contributes to an-enhanced in-store experience for customers.
• Support the store team in creating engaging, inspiring, and navigable product displays.
• Help execute layouts that promote top-performing products and respond to customer preferences.

Finance

• Support cost-effective use of visual materials by ensuring reusability and correct installation.
• Assist in maintaining visual merchandising equipment and signage to reduce unnecessary spend.
• Flag needs for new visual elements or replacements to the Visual Display Manager with sufficient lead time for budgeting.

Requirements

What you’ll need to do this role

• Certificate or Diploma in Visual Merchandising, Retail, or Fashion Design (preferred).
• 1–2 years of experience in visual merchandising, retail display, or store presentation (internship or entry-level experience acceptable).
• Experience working in a retail store environment is an advantage.
• Must be willing and able to travel nationally.
• A valid South African driver’s license

What we love about you

• Strong Visual Eye and Aesthetic Awareness
• Attention to Detail
• Time and Project Management
• Communication and Team Collaboration
• Proactive Problem Solving
• Passion for Retail and Customer Experience
• Flexibility and Willingness to Learn
• Hands-on Execution and Physical Readiness for Store Setup Work

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun