VoC Coordinator Route BC - JHB at Bureau Veritas Group

Minimum Requirements

• Grace 12
•  Knowledge of VOC programs (last 2 months) in VOC procedures or equivalent
•  PC skills – Microsoft office
•  Basic knowledge about product conformity assessments
• Master review of conformity documents
• Analytical and problem-solving skills
• Ability to deal with difficult situations.
• English proficiency
• Effective verbal, listening and written communication skills
• Having the necessary knowledge and experience to reflect BV values to his/her environment and to the customers, being able to represent BV

Job Specification

Duties and Responsibilities

• Verification of Quality Documents as per the procedures and country requirements.
• VoC Coordinator are responsible for the efficient and timely execution of the expertise assigned. It includes the responsibility of complying with the local IO CBCA (VOC) Expertise procedure (GSIT RSA IO 113) procedure, section 3.3.
•  Implementation of VOC procedures and instructions
• Follow-up of VOC procedures and check quality of workflow.
• Documents comparison – review client’ s invoice against the statement of registration or license, ensure items on the invoice matches the registration or license
• Confirmation of the products and shipments are subject to the program
•  Give instructions for certificate issuance (if any specific comment or care is needed)
•  Knowledge of Siebel
•  Acquisition and maintenance of a good knowledge of the VOC market.
•  Coordination with Senior Technical officers for VOC activities
•  Continuous acquisition and maintenance of technical knowledge of the VOC procedures/specific applicable for different programmes
• Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to Senior Technical Officers or VOC Manager.
•  Perform additional tasks as and when required by Management