Voicestress & Polygraph Analyst at Fidelity Services Group

Main purpose of the position:

• To do integrity voice stress and polygraph tests as requested and instructed by management.

Key Performance Areas:

• To perform voice stress and polygraph tests on FSG personnel, contractors and client personnel as and when instructed.
• Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
• Give feedback timeously on all tests done.
• Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.

Minimum Requirements:

• Grade 12 or equivalent
• Computer literacy & Microsoft office & voice stress software.
• 2 to 3 years voice stress exp., specifically qualified on AVASPRO 
• poly graph qualified with a minimum of 3 Years experience
• Experience in security industry especially overall in operations experience.
• Own reliable transport.

Core competencies required:

• Team work
• Communications skills
• Customer focus
• Self-development

Skills:

• Computer literacy
• Admin skills
• Leadership skills
• Conflict handling skills
• Good interpersonal skills

Knowledge:

• Vast knowledge of voice stress & polygraph testing
• Knowledge of security industry

Behavioural attributes:

• Pro – active
• Reliable
• Honesty
• Trustworthy
• Can work independently
• Attention to detail
• Ability to work under pressure
• Tenacity
• Willingness to travel