Waiter at Faircape Group

Job Duties Include, But Are Not Limited To:

• Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
• Clean and refill cruet and condiment sets.
• Set tables to laid-down standards, ensuring all items are clean, undamaged and in a good state of repair.
• Maintain designated dining and service areas to the required hygiene standards.
• Develop and maintain a thorough knowledge of all menu items to confidently recommend and explain options to residents.
• Serve food and beverages in accordance with laid-down standards while maintaining a professional and courteous manner.
• Provide excellent customer service at all times, accommodating residents' needs without inconveniencing other guests.
• Handle customer complaints effectively and report all complaints to the manager.
• Assist with daily, weekly and monthly stock audits, reporting any variances or breakages to your manager.
• Restock and replenish bar inventory and supplies to ensure optimal service and availability.
• Ensure accurate billing of orders and report any billing errors to the manager.
• Maintain high standards of personal hygiene and grooming.
• Be willing to assist outside of normal working hours with private events as required.

Experience and Knowledge

• Proven experience as a Waiter.
• Barista experience will be advantageous.
• Knowledge of serving etiquette and basic wine knowledge.

Skills and Attributes

• Excellent interpersonal and communication skills.
• Demonstrates a sense of urgency.
• Ability to provide outstanding service and create a welcoming atmosphere for residents and guests.
• Ability to work effectively within a team to achieve common goals and ensure seamless service.
• Committed to delivering excellence and maintaining high service standards.

Specific Requirements

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.

Faircape offers a competitive salary package dependent on experience, qualifications, skills and attributes.

Your total package includes a set basic salary, provision for Sunday pay (time and a half), public holiday pay (double time), and quarterly performance bonuses (every three months) after successful probation period.

Working Hours

• Normal working days are Monday to Sunday, between 07h00 and 19h00, according to the roster.

Please Note

Your application will only be considered should you complete the following:

• The one-way online interview – the link will automatically be sent once you submit your online application. The interview may be completed at your convenience and will be reviewed by the team.
• Written references are compulsory, and applications submitted without these will not be considered.