Warehouse Supervisor - Nelspruit at H Systems (Pty) Ltd

JOB PURPOSE

The purpose of the role is to oversee and supervise all aspects of warehouse operations, to optimize the warehouse's efficiency and effectiveness, ensuring the accurate and timely dispatch of orders whilst upholding stock control measures and safety protocols.

KEY PERFORMANCE AREAS

• Warehouse Control
• Stock Control
• Distribution Control
• Receiving Control
• Administration
• SHEQ Integrated Management System control

MAIN RESPONSIBILITIES 

WAREHOUSE CONTROL

• Strategically control the warehouse in conjunction with the company’s policies and strategic objectives.
• Control receiving, picking, packing and distribution processes effectively.
• Control day-to-day operations of the warehouse to achieve Departmental objectives and targets.
• Cost management of all warehouse activities.
• Employee relations management of warehouse employees.
• Maintain effective working relationship with sales teams in terms of job scheduling and resource management to ensure satisfactory service to clients.
• Responsible to inspect stacking and storage practices in the warehouse in line with the General Safety Regulations (Annexure A)
• Assist in another positions if there is an operational constraint. 
• Assist with driving responsibilities, including driving a company vehicle.
• Manage temporary labourers’ costs and staffing, within company guidelines.

STOCK CONTROL

• Ensure stock control and reconcile with data storage system.
• Oversee, complete, and ensure stock takes are conducted and system deviations are inspected, as required. 
• Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products. 
• Ensure all stock discrepancies are investigated accordingly. 
• Control and minimize scrap and ensure authorisation before any items are scrapped.
• Setup warehouse layout and ensure efficient space utilization.
• Ensure all stock is packaged according to company procedures to prevent damage.
• Conduct stock counts, as required.

DISTRIBUTION CONTROL

• Control logistics function, ensuring all orders are dispatched timeously, including:
• Manage freight forwarders and ensure timeous collection from couriers.
• Ensure routes are planned and optimized to minimize delivery times and costs.
• Control dispatch quality, delivery times, transport costs and efficiency.
• Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures.
• Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
• Check and verify shipping records, manage queries on shipping shortages or overages timeously.
• Ensure uptime of fleet to deliver on customer service requirements.
• Ensure all drivers comply with the Road Traffic Act and/ Or AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

RECEIVING CONTROL

• Ensure that all deliveries are received, checked for accuracy, and processed in a timely manner. 
• Ensure stock received via containers are correct and meets company quality standards.
• Ensure all stock are packed into correct bins as per company procedures.
• Assist with the loading and unloading of products from vehicles and containers.

ADMINISTRATION

• Produce reports and statistics monthly.
• Order PPE for employees, according to company processes, in conjunction with the Branch Manager.
• Any other warehouse administrative tasks as required by the Branch Manager.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

• Ensure adherence to the OHS Act.
• Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
• Participate in any Integrated Management System activities as required. 
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
• Ensure adherence to all company policies and procedures. 
• Always maintain a high level of customer service levels standards.

REQUIREMENTS

QUALIFICATIONS

• Grade 12 with at least 1 or 2 additional short course certifications.
• Valid Motor Vehicle Driver’s License.

EXPERIENCE

• Relevant experience in a similar position.
• 5 years’ experience in an operations / warehousing environment. 

KNOWLEDGE REQUIREMENTS

• A comprehensive understanding of warehouse operations, including receiving, order picking, and dispatch management.
• A good understanding of inventory management techniques, including inventory control, cycle counting, and stock rotation.
• Strong leadership skills to effectively manage a team of warehouse staff, assign tasks, set priorities, and ensure productivity.
• Knowledgeable about health and safety regulations and procedures to ensure a safe working environment for all employees.
• Awareness and understanding of the ISO Standard requirements relevant to the position

SKILL REQUIREMENTS

• Computer literacy with Proficiency in MS Excel at an intermediate level.
• Proficient in SAGE Evolution, or similar, at an intermediate level.
• Strong analytical skills to be able to identify and solve problems quickly and efficiently to ensure smooth warehouse operations.
• The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.
• Excellent verbal and written communication skills to effectively communicate with staff, suppliers, customers, and other stakeholders