Warehouse Supervisor (Sales and Marketing) at Unique Personnel

Job Description    
Job Purpose

• To plan, implement and effectively supervise warehousing operations within the Sales and Marketing Department on behalf of company toward contributing to the achievement of production targets, service level agreement- and customer demand requirements.

Key Performance Areas

Warehousing Operations 

• Oversees and ensures successful weekly cycle count of stock.
• Ensure monthly stocktake with production and support department teams.
• Ensures FIFO / LOS (line of site) principles are applied during storage and issuing of stock within area of responsibility.
• Investigates stock variances and exceptions and implement an action plan.
• Ensures that procedures pertaining to stock control are continuously reviewed to improve efficiencies and minimize risk to the company.
• Liaises with, and assists Planning with the verification of receipts and issued goods, as well as of semi-finished components and products. 
• Ensures product received for storage, is accurately coded, compliant with procedures and stored in designated areas.
• Ensures all non-conforming product is processed in accordance with procedures, and that scrap is adequately removed on a daily basis.
• Controls damaged stock in WIP, investigates causes and takes corrective action.
• Ensures that all consignment stock procedures are being adhered to when consignment stock is collected.
• Creates and maintains work instructions.
• Cycle count of stock executed successfully.
• FIFO and LOS principles adhered to.
• Investigation reports / outcomes.
• Procedures and processes continuously reviewed and complied with.
• Verification of receipts and goods issued (accuracy and compliance assured).
• Storage coding system in place and compliant with set procedures / standards.
• Damage / loss / waste controlled (reports available).
• Research on developments in technology / field of practice.

Administration, Systems and Reporting 

• Ensures integrity of database information is maintained on SAP at all times.
• Writes out all credit notes, record in register and get approval.
• Captures rotations returned on the system.
• Writes new invoice number on document and retain copy for record purposes.
• Updates checks and charges spreadsheet.
• Captures scrap differences on spreadsheet.
• Ensures that stationary is ordered timeous.
• Ensures that all protective clothing and gear is ordered.
• Ensures that daily, weekly and monthly health and safety check sheets are completed and accidents reported to relevant HR function.
• Data and information integrity assured (correctness and accuracy on SAP).
• Record keeping system in place.
• Capturing of data on time and accurate.
• Orders processed correctly and on time.
• Check sheets, registers kept updated.
• Document control and tracking system in place.

Compliance

• Operates within controls and procedures in order to ensure the integrity of company.
• Identifies and reports risks or areas of concern to management within own department and area of responsibility.
• Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
• Ensures that all health and safety regulations are adhered to in the warehouse.
• Compliance with applicable regulations and procedures.
• Risks reported to Manager.
• Availability of documentation and records.
• Cost and expenditure monitored – waste minimized.

Customer Service 

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Represents company in meetings with relevant stakeholders.
• Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values.
• Client / Customer / Employee satisfaction index.
• Comebacks / discrepancies minimized.
• Compliance with applicable regulations and procedures.

Staff Supervision 

• Ensures that all employees have signed performance agreements.
• Monitors and measures performance quarterly by conducting employee appraisals.
• In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary.
• Ensures ongoing training and development of employees.
• Addresses employee relations matters fairly and promptly.
• HR procedures adhered to.
• Performance contracts in place.
• Performance appraisal sessions held.
• Performance objectives set and achieved.
• Feedback received from employees.
• Training and development plans in place.
• ER matters attended to.

Cost And Financial Control

• Contributes to the budget preparation process.
• Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.
• Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and company financial guidelines, report deviations to direct Manager.
• Explores opportunities to control and reduce costs.
• Budget input provided in a timely manner.
• Compliance with applicable regulations and procedures.
• Cost and expenditure monitored – waste minimized.
• Opportunities to control and reduce cost presented and implemented.

Inherent Requirements    
Qualifications

• Diploma in Warehousing / Logistics / Supply Chain / Procurement or related fields (NQF

Experience

• Up to 5 years’ experience in Warehousing / Inventory and Stock Control / Logistics / Supply Chain / Procurement in a Manufacturing environment of which: 1 to 2 years should be at Supervisory level
   

Technical Competencies

Computer Literacy (MS Office Suite and SAP, ERP Systems and other job-specific software systems).
Knowledge of relevant Stores / Warehousing / Logistics and Planning Processes and Practices.