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  • Posted: Jun 1, 2022
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
    Read more about this company

     

    Wellness Assistant - Clicks Cosmo City

    Job Objectives:

    • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
    • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
    • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
    • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
    • To prevent wastage in own area by adhering to stock rotation principles.
    • To prevent stock losses by following all risk management policies and principles.
    • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
    • To implement product merchandising by following the merchandising guidelines and procedures.
    • To adhere to all store standard operating procedures.
    • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

    Knowledge:

    • Desirable: Basic health, fitness and supplements product knowledge
    • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

    Skills:

    • Essential: Good communication and interaction skills
    • Customer and service orientation
    • Selling skills
    • Merchandising skills
    • Desirable:
    • Basic computer literacy

    Competencies:

    Essential:

    • Relating and Networking
    • Persuading and Influencing
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Following Instructions and Procedures
    • Presenting and Communicating Information
    • Achieving Personal Work Goals and Objectives

    Minimum requirements

    Experience:

    Essential:

    • At least 1 year related experience
    • Selling skills; customer related training

    Desirable:

    • Experience working with sports nutrition and vitamin related products

    Education:

    • Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
    • Desirable: Sports / fitness / nutrition qualification

    Closing Date: 7th, June 2022

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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