The President Hotel has a long and interesting history that can be traced back to the very beginnings of the areas now known as Bantry Bay and Sea Point. A hotel has stood on the site for some 150 years, and before that, the Society House - the first substantial building in the area - stood on this portion of land that once stretched down to the sea and up the slopes of Lion’s Head to Kloof Road.
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If you enjoy connecting with guests, have a strong appreciation for wine and food pairing, and thrive in a fast-paced hospitality environment, this role is for you.
Minimum Requirements
Matric Certificate (Grade 12)
WSET Level 2, Cape Wine Academy qualification, or equivalent wine qualification (advantageous)
Minimum 2 years' experience as a Wine Steward, Sommelier Assistant, or within a premium Food & Beverage environment
Strong knowledge of South African wines, international wine styles, and food pairing principles
Previous experience within a 4-star or 5-star hotel, luxury restaurant, or fine dining environment preferred
Strong communication and guest engagement skills
Experience using Micros Simphony or similar POS system advantageous
Excellent sales, upselling, and customer service skills
Ability to work evenings, weekends, and public holidays
Professional grooming and presentation
CV must be fully updated prior to submission
What You'll Be Doing
Recommending wines that complement guests' dining experiences and personal preferences
Assisting guests with wine selections while sharing knowledge confidently and professionally
Promoting the hotel's wine programme through thoughtful upselling and personalised recommendations
Serving wine according to established service standards
Maintaining wine displays, storage areas, and cellar standards
Monitoring stock levels, assisting with stock counts, and reporting shortages
Ensuring wines are stored, handled, and served at the correct temperatures
Working closely with the Restaurant Managers, Food & Beverage team, and Executive Chef to enhance the guest dining experience
Delivering exceptional guest service while building strong relationships with returning guests
Supporting The President Hotel's journey toward luxury through outstanding wine service and hospitality excellence
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