Workshop Administrator Electrical - Riverhorse Durban (Riverhorse) at ACDC Dynamics SA

Introduction

• ACDC Dynamics is the leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps and tools industries.
• A new opportunity exists for a talented Workshop Administrator to join our professional and expanding team.
• We are looking for ambitious individual to be part of a dynamic team, focused on improving business opportunities and customer experience.

Key responsibilities include:

• Co-ordinate the planning and scheduling for all electrical work streams, including the testing and planned programmes.
• Ensuring systems are updated within prescribed timescales, accurately analysing, and managing associated data
• Produce and present reports, capturing and resolving errors
• Work in collaboration with the Electrical Management Team, Schedulers and Compliance Team to develop quality assurance and identify improvements
• Customer Communication and Support
• Processing and Dispatching Warranty Claim Stock
• Managing All Administrative Duties
• Reviewing and Finalizing Workshop Reports
• Assigning Stock to Workshop Jobs
• Maintaining and Updating Repair Logs and Customer Records
• Candidate should have a proven record as an Administrator in a repair’s environment and be a highly motivated individual with a passion to succeed.

Requirements

• Excellent communication and collaboration skills
• Intermediate/Advanced Excel and Microsoft Package Qualifications, Accpacc experience advantageous
• Extensive administration experience, working in a target driven environment
• Experience within a repairs or construction environment; diagnosing and logging repairs, data entry and scheduling software knowledge
• Customer Service Experience