Workshop Assistant at Defy Appliances

Job Description

KEY RESPONSIBILITIES: 

• Book and dispatch repaired units in the workshop.
• Preparing quotations for cash repairs in the workshop
• Follow up on repaired units and arranging collections/deliveries.
• Check the warranty exchange returns and process the credits on SAP System.
• Follow up on service exchanges invoices and PODs.
• Responding to customer inquiries in the workshop
• Assisting with daily workshop needs
• General housekeeping of the workshop and refurb centre
• Relieving the truck assistant

MINIMUM REQUIREMENTS:

• A minimum of Grade 12 with proven experience in a similar environment.
• Strong communication skills, both written and verbal.
• Attention to detail and accuracy in data entry and paperwork.
• Organizational and time management skills.
• Customer service skills.
• Computer literacy and proficiency in relevant software
• Drivers License

Closing Date

• 30 May 2025