Bosch Holdings is a leading multi-disciplinary consulting, engineering, construction and operations management group, which incorporates a unique offering of skills development and project finance. Through four South African based operating
companies and international offices in Africa and South America, we deliver world class, innovative solutions globally....
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Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication)
Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments
Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network
Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments
Ensure the implementation of concept packages to workshop partners, achieving economic targets
Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards
Establish development plans for workshops in cooperation with wholesalers and sales teams
Monitor and guide workshops on Bosch Service Excellence implementation and performance
Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising
Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards
Participate in national and regional BCS conventions and meetings
Provide feedback to regional and country functions on market developments and competition
Regularly communicate and report on workshop performance and development
Qualifications
EDUCATION
Matric Certificate
Relevant Degree or equivalent experience in business or automotive fields.
Honours degree in Business Management as an added advantage
Valid Driver's License is mandatory
SKILLS
Proficient in English (Speak, read, and write)
PC literate with excellent skills in MS Office
Proficient in workshop business analysis and developing actionable plans
Ability to work under pressure and meet deadlines
High efficiency in time management
Strong Communication and presentation skills, with ability to build sustainable relationships
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