Workshop Foreman - Middleburg at Omnia (Pty) LTD

Role impacts:

• Commercial sustainability of the division
• Procurement and planning
• Relevant commercial principles
• Pricing and contracts
• Tender processes
• Customer and supplier relationships

Key Relationships:

• Management Team
• Customers
• Support Teams
• Operations
• Production
• Any other stakeholder as may be deemed important and relevant from time to time

Qualifications    

• Grade 12
• Artisan (Trade tested)

Experience    

• 3 years’ demonstrated experience as a Mechanic in a manufacturing or mining environment
• 2 years’ demonstrated experience in people management

Duties    

Management aspect

• Prepare, supervise and control workshop activities, including the scheduling of work in the service department.
• Liaise with customers and diagnose customer concerns with equipment prior tbeing booked in for service and/or repair
• Ensure that Mechanics and Assistants are using their time effectively and efficiently

Maintaining customer service

• Ensuring the availability of resources, in order tmeet customer’s requests
• Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time
• Ensure all customer equipment/machinery is presented back tthe customer in a clean and presentable standard
• Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working
• condition

Administration

• Administers stocks and continuous stock availability by ensuring that paperwork such as store stock are up tdate and reconciled
• Ensures that all administration, documents, storage of information are kept according tBME standards

Compliance

• Performs investigations and conducts checks in the Workshop tensure that risks are identified, and necessary risk management is
• conducted teliminate or minimize threats tSHERQ
• Ensures that the staff working at the sites meets all the statutory, legal and BME SHERQ requirements.
• Ensures all employees complies with Housekeeping duties

Job Competencies    

• Complex Problem Solving — Identifying complex problems and reviewing related information tdevelop and evaluate options and implement solutions
• Critical Thinking
• Project management skills
• Quality management skills
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Numerical skills
• Attention tdetail
• Strong communication/interpersonal skills
• Report-writing abilities
• Budgeting and business planning skills
• Proven fault finding and trouble shooting skills.