AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Outputs
Comply to specifications of order type by customer within time and quality standards.
Ensure warehouse procedures are carried out safely within the framework of compliance to SOP
Key Output
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and o
Key Output
Carry our repairs, services and maintenance on Caterpillar Earthmoving Equipment on customer sites.
Remove and install components on customer sites, Ensure safe work practice.
Mai
Key Output
Conduct Machine Inspections and advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and product link
Coordinate with the Parts, Service and Equipm
Key Output
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and o
Key Outputs
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Telephone Skills,
Relationship building skills.
Very good busine
Key Outputs
Achieve warranty balance score card targets and KPI’s
Control cost effectively on normal types of warranty claims
Provide support for Warranty resolution
Ensure effective
Key Output
Installations, maintenance and provide support to technology products for both internal and external customers.
Installation and commission of Mine Start Suite of solutions (fleet,
Key Output
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Provide feedback and status updates to the customer.
Actively sell
Key Output
Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site.
Compile accurate customer
Key Output
Carry out electrical and mechanical repairs/maintenance on generators/motors/alternators/engines on Earthmoving Equipment in workshops and on customer sites.
Remove and install Mech
Key Outputs
Expert technical support, investigations and reporting on resolutions of product issues in collaboration with Service engineering, ensuring product health and delivering end user acc
Key Outputs
Perform complex office administration tasks and provide support to the executives for Human Capital (HC) and Remuneration and Benefits on deliverables, including personal administrat
Key Outputs
Develop and close sales leads for Marine Projects – Tugs, Boats, Shipping Vessels etc.
Responsible for sales of marine engines for propulsion from Caterpillar product range
Key Output
Achieve and exceed business plan targets.
Effective relationship management
Effective people management
Effective self-management and performance ownership
Effective balance s
Key Output
Fluent navigation of SIS2.0
Constructively log product matters with OEM
Caterpillar preventative maintenance orientated.
Self-manageable
Constant communication between TA mech
Key Outputs
Meet month-to-month sales targets.
Telesales & taking orders.
Upselling other products/services linked to Electrical power equipment.
Tender process management.
Sustain a