AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Output
Provide administrative support to service operations
Achieve cost centre financial targets and key performance indicators (KPI’s)
Effectively control cost centre expenses an
Key Output
Prepare quotes, invoices and plan all maintenance work on SAP / CRM.
Perform procurement functions.
Prepare reports as required.
Prepare and oversee proposals to customers.
As
Key Output
Achieve and exceed business plan targets.
Effective relationship management
Effective people management
Effective self-management and performance ownership
Effective balance s
Key Output
Reliable documentation collection and delivery
Appropriate vehicle maintenance and willing compliance with ad hoc requests
Effective self-management and performance ownership
As
Key Output
Champion SEM Brand and Products
Long term vision and Strategy for SEM brand and products
Industry Ambassador representing BWE and SEM, internally as well as externally.
Developm
Key Outputs
Understand return on investment to support pre-sales and sales process via value articulation to customer.
Provide Subject Matter guidance on the use and potential value of Digital
Key Outputs
Accountable for driving own work and visiting customers to generate turnover by proactively selling.
Maintaining an accurate account database.
Achieving applicable Key Performanc
Key Outputs
Comply to specifications of order type by customer within time and quality standards.
Ensure warehouse procedures are carried out safely within the framework of compliance to SOP&#
Key Output
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and o
Key Output
Carry our repairs, services and maintenance on Caterpillar Earthmoving Equipment on customer sites.
Remove and install components on customer sites, Ensure safe work practice.
Mai
Key Output
Conduct Machine Inspections and advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and product link
Coordinate with the Parts, Service and Equipm
Key Output
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
Open work orders and o
Key Outputs
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Telephone Skills,
Relationship building skills.
Very good busine
Key Outputs
Achieve warranty balance score card targets and KPI’s
Control cost effectively on normal types of warranty claims
Provide support for Warranty resolution
Ensure effective
Key Output
Installations, maintenance and provide support to technology products for both internal and external customers.
Installation and commission of Mine Start Suite of solutions (fleet,
Key Output
Correctly identify the needs of the customer.
Process parts orders and backorders efficiently and effectively
Provide feedback and status updates to the customer.
Actively sell
Key Output
Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site.
Compile accurate customer
