AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Outputs
Opening and closing of service / repair jobs for rental equipment on SAP
Management of damage recoveries
Create buyout orders related to services / repairs and MIGO
Liaise with
Key Outputs
Build productive, professional relationships and strategic partnerships with key personnel in assigned Key Account customer accounts.
Proactively assess, clarify, and validate cust
Key Output
Ensure breakdowns are timeously attended to
Manage the repair process through BWE Service department
Monitor Repair & Maintenance cost and quality of repairs
Key Output
Support the Operational Excellence team to achieve the Business Units BBS commitments
Deliver the required BBS concepts training to various teams, as required, within a
Key Output
Establish a fleet performance process and team with clearly defined outputs and KPI's.
Directly engage with support areas, Caterpillar and customers to develop and e
Key Output
Planning and coordinating of repair, service, and maintenance jobs for a team of Service Artisans to comply with Caterpillar standards and Customer requirements.
Planning, prioritiz
Key Output
Learning to assemble hydraulic hoses as per customer requirements and to Caterpillar hose information system (HIS) specifications
Learning Caterpillar Contamination Cont
Key Output
Process quotes and orders for field service
Effective monitoring of the team outputs to track progress against objectives’
Coordinating of ordering, purcha
Key Output
Assembly and testing of hydraulic hoses as per customer requirements and to CATERPILLAR hose information system (HIS) specification
Adherence to contamination control re
Key Output
Ensure duties are carried out to ensure achievement of warehouse performance standards.
Comply to specifications of order type by customer within time and quality standa
Key Output
Acting as a first point of contact: dealing with correspondence and phone calls.
Managing diaries and organising meetings and appointments. Control access to the manager
Key Output
Manage Customer Collection Counter and ensure compliance to SOP’s
Run, update and Analyse all Warehouse Reports.
Ensure duties are carried out to ensure ac
Key Output
Achieve warranty balanced scorecard targets and KPI’s
Control cost effectively on normal types of warranty claims excluding goodwill claims in one region only
&n
Key Output
To provide an equipment management solution service for the customers.
To provide specialist advise on all customer requirements.
Build and sustain excellent cus
Key Output
Manage tools in the Tool store and Service department
Manage all consumables (DtD consumables, PPE) for service
Schedule calibrations, verifications and complian
Key Output
Install and drive a culture of Zero Harm aligning to the Site's standards,
BWE standards and our Principals (CAT).
Implement and execute the onsite Condition
Key Output
Meet month-to-month sales targets in New, Used and Rental
Sustain and grow machine sales and rental hours within allocated territories/ customer base
Effective t
Key Outputs
Daily fork lift maintenance
Moving and stacking of material and finished products
Loading of finished itemse
Rigging of machinery
Operating a fo
