BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Core Description
To coordinate calls between different resolver groups to assist in reducing aged calls, SLA breaches and call hops.
Address client escalations and feedback on calls as needed.
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Core Description
Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
Successful completion
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Core Description
Responsible for developing and leading the development and optimization of Business Intelligence (BI) reporting solutions.
Support strategic IT Service Management (ITSM) and B
Core Description
Responsible for maintaining, supporting, and developing client solutions.
This includes participating in requirements gathering, planning, and solution design; implementing ro
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Core Description
Responsible for Support and contribute to the execution of strategic planning activities, seek out local & global research sources and support the analysis of shifts to the
Core Description
Provides remote support and assistance to BCX clients.
Determining root cause and finding appropriate solutions that satisfy the client’s needs
Key Deliverables / P
Core Description
To manage the execution of IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements.
To monitor adherence to project man
Core Description
Responsible for participating in the scoping and implementation of SAP Solutions for clients.
Ensure that implementations and support services meet client requirements.
Resp
Core Description
To develop of solutions in accordance with business requirements and operational and service level agreements.
Key Deliverables / Primary Functions
Contributing to th
Core Description
Responsible for the execution of the Internet product lifecycle management process, including financial and market performance of Telecommunications products through the product
Core Description
Provides remote support and assistance to BCX clients.
Determining root cause and finding appropriate solutions that satisfy the client’s needs
Key Deliverables / P
Core Description
Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the
Core Description
Provides architectural leadership across applications, data, infrastructure, and security domains and ensures that technology investments are scalable, integrated, cost-effectiv
