Tech Officer: Workshop (Jnr) at BCX

Core Description

• Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.

Key Deliverables / Primary Functions

Successful completion of hardware repairs, including:

• Stripping down and re-assemble hardware peripherals
• Testing mobile devices,
• Calibrating, and configuring all printers, etc.
• Apply devices to workshop product refurb process and procedures
• Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron
• Using proper cleaning materials including safety PPE material
• Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.
• Running Quality Assurance (QA) testing by device through all client test jigs in the workshop environment
• Prepare periodic inventory or maintain perpetual inventory of tools and equipment.

Core Functional Skills & Capabilities

• ICT Knowledge
• Technology Consulting
• Problem solving
• Customer Service
• Teamwork

Core Behavioural Competencies

• Working with people
• Following instructions & procedures
• Applying expertise & Technology
• Delivering Results & Meeting customer expectations
• Achieving personal work goals & objectives
• Culture Match
• Job Match

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

• Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment

Certifications

• COMPTIA
• Microsoft Systems Associate or Engineer (MCSA or MCSE);
• Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

• Required to travel locally
• Drivers Licence and Reliable Vehicle - both required
• Ability to work extended /long hours as and when required

Workplace / Physical Requirements

• Client Roaming
• Billable