MORE Family Collection is a diversified private business, specializing in the Southern African tourism industry. Our reach within the industry spans the hospitality sector (MORE Family Collection of Lodges, Hotels, & Residences); the travel service sector (MORE Family Concierge); and the training/ h... read moreuman development sector (MORE Campus & MORE Field Guide College).
Our non-profit arms through which we deliver our corporate social and environmental responsibilities are More Community Foundation (operating within communities surrounding our properties and Support Office in South Africa and Zimbabwe), and Nakavango Conservation Programme (based at Stanley & Livingstone in Victoria Falls, Zimbabwe).
MORE Family Collection of Lodges, Hotels & Residences:
MORE Family Collection owns and manages a collection of luxury safari lodges, boutique hotels, and exclusive-use residences in some of Southern Africa’s most popular tourism destinations (including Sabi Sand Reserve, Kruger National Park, Thornybush Nature Reserve, Cape Town and Victoria Falls).
KEY FOCUS AREAS
Food & Beverage Service
Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
Perform consistent service
KEY FOCUS AREAS
Food and Beverage Service
Maintain responsibility for service, sales, expenses and profit goals as directed and as outlined in the beverage the company goals of guest service
HR Management
To meet with the General Manager as required and update on property operations.
Attend meetings with the MORE HR team as required.
To maintain and ensure the good will of the M
KEY FOCUS AREAS
Be aware of all menu changes and dietary requirements.
Serving Food and Beverages to guests
Upsell and recommend beverages to guests.
Obey the liquor regulations.
Basic c
KEY FOCUS AREAS
Creative Conceptualisation: Develop innovative video and photography concepts that align with the MORE Family Collection's brand.
Storyboarding: Work with the marketing tea
KEY FOCUS AREAS
Perform the Reception functions related to all guest touch points, including guest interaction, hosting duties and administrative tasks.
Obtain all required reservation informa
Job Description
The lodge manager is responsible for the overall daily operations of the lodge, including guest relations and staff management and training and ensuring that the MFC property sta
Job Description
The Principal Trainer is a senior position within the Field Guide College, responsible for leading, developing, and delivering high-quality training programs for aspiring field g
KEY FOCUS AREAS
Perform consistent service according to the service standards and be fully prepared for each guest service, including mis-en-place, confidence in food/menu descriptions and wine
KEY FOCUS AREAS
Clean and prepare all guest rooms and maintain cleanliness of all vacant rooms on a daily basis according to company standard.
Spring clean guest rooms when required.
Perfo
KEY FOCUS AREAS
Housekeeping Service
Ensure all guest rooms are cleaned and prepared, maintain cleanliness of all vacant rooms on a daily basis to the property and company standard.
Ensure
KEY FOCUS AREAS
Coordinate and manage all maintenance and gardens team members.
Efficiently and effectively assess maintenance requirements.
Schedule current and upcoming work assignments; d
KEY FOCUS AREAS
Scope of work
Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.
KEY FOCUS AREAS
Perform work assignments as directed, accurately, in a timely manner and according to identified priorities, such as maintenance of the property facilities, water systems, rooms
KEY FOCUS AREAS
Housekeeping Service
Ensure all guest rooms are cleaned and prepared, maintain cleanliness of all vacant rooms on a daily basis to the property and company standard.
Ensure sp
KEY FOCUS AREAS
Perform work assignments as directed, accurately, in a timely manner and according to identified priorities, such as maintenance of the property facilities, water systems, rooms
Job Description
The Gardener is to tend to the gardens on property as well as assist in maintaining all areas on and around the premises, cleaning the heart of house area including the garbage a
Job Description
The Residence Concierge will assist with ensuring that the operations and logistics of the MORE Family Collection Residences are in line for a guest's stays in Cape Town and
