Active Jobs at Ackermans

• We’re looking for an experienced planner to optimize our women’s lingerie essentials business and drive-through on operational excellence.
• Our ideal candidate? An experienced planner with a strong understanding of school apparel in a value retail business. A self-motivated individual who's passionate about data-driven performance and driving results through numbers. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

Key Responsibilities:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge Required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills Required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

Experience Required:

• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

• Are you a numbers-driven professional with expertise in forecasting and planning for high-replenishment products? We’re looking for an experienced planner to optimize our women’s lingerie essentials business and drive-through on operational excellence.
• Our ideal candidate? A self-motivated individual who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

Key Responsibilities:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge Required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills Required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

Experience Required:

• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

• Are you a numbers-driven professional with expertise in forecasting and planning for high-replenishment products? We’re looking for an experienced planner to optimize our women’s lingerie essentials business and drive-through on operational excellence.
• Our ideal candidate? A self-motivated individual who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

Key Responsibilities:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge Required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills Required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

Experience Required:

• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

Job Purpose:

• The core focus of this role will be to conduct data analysis on research initiatives and improve research findings by pairing owned customer data where applicable. You will assist the business to improve its customer experience and overcome operational hurdles by providing data analysis and insights that support the Marketing Customer Team to deliver on its mandate. The role will be supported with an Advanced Analytics team and research partners where applicable, however you have the autonomy to carry out your own research initiatives should this be required.

Key Responsibilities:

• Deliver overall customer insights plan contracted with the Marketing Manager Customer to meet all business requirements.
• Deliver actionable and relevant customer insights back into key business areas (Marketing, Merchandise, Commercial, Operations)
• Ensure tracking studies are in place and providing the right level of feedback and direction to the business.
• Drive pre-campaign planning and post-campaign analysis
• Data Management and Governance

Qualifications Required:

Essential: 

• A relevant Degree – Marketing / Business / Statistics / Research

Preferred:

• Mathematical / Statistical qualification

Experience Required:

Essential:

• A minimum of 3 years’ campaign analysis experience.
• A minimum of 3 years’ experience in a campaign and promotional analysis role, CRM programmes, Direct Marketing, Customer Value Management or Customer Experience.

Preferred:

• Retail and specifically clothing retail experience.
• Commercial experience
• A working knowledge of systems and analytical tools, Power BI or similar.
• Advanced Excel and proficiency in MS Office.

Skills Required:

• Ability to interpret analysis outcomes to deliver relevant customer insights.
• Ability to solve problems in a proactive, solution-oriented manner.
• Ability to derive commercial insights, opportunities and actions from complex data and information.
• Ability to evaluate market conditions, competitor data, customer trends.
• Ability to build relationships and influence cross functionally in the business
• Ability to operate in a value retail environment and make trade offs
• Ability to perform in a pressurised environment with short lead times and deadlines.

Knowledge Required:

• Understanding of how to translate business needs/questions into data analysis briefs, as well as being able to to interpret analysis output.
• Solid qualitative and quantitative research skills including segmentation, large tracking studies, focus groups, product development, brand tracking, customer immersion, as well as briefing research and interpreting research output.
• Knowledge of process & continuous improvement methodologies
• Knowledge of customer relationship management
• Knowledge of BI tools and decision support concepts

go to method of application »

• We're seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company's goals.
• Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!
• If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

• A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in Outerwear
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

•  Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

go to method of application »

• We are looking for a self-reliant, efficient, and influential individual who will pride themselves in providing a professional HR service to business partners in a SBU in order to maximize their contribution towards the profitability and growth of their business unit.
• The successful applicant will need to be able to work in close partnership with their SBU team and with store managers, giving professional and expert advice on a broad range of people issues, so his/her ability to communicate at all levels and to have an effective interpersonal style is an important attribute.

Qualification Required:

Essential:

• Degree/Diploma in Human Resources or Degree in Social Sciences

Preferred:

• Diploma in Labour Law.

Knowledge Required:

• Current knowledge of Labour Legislation and EE laws will be beneficial
• Preference will be given to candidates who also have a practical grasp of the retail industry
• Strong business and retail understanding
• Best Practice in recruitment process
• Dismissal and CCMA/Labour Commission procedures
• Change management at store and divisional level
• Performance management at store level
• Coordination of training interventions
• Succession monitoring and coordination

Skills Required:

• Resilience
• Analytical skills
• Sound Judgement
• Communication
• Deadline driven
• Time management
• Prioritising
• Integrity

Experience Required:

Essential:

• Min of 3 years as HR Generalist within the retail Industry.

Preferred:

• Strong business and retail understanding.
• Business partner role.
• Best Practice in end to end recruitment process.
• Dismissal and Labour Commission procedures.
• Change management at store and divisional level.
• Performance management at store level.
• Coordination of training interventions.
• Succession monitoring and coordination.

Key Responsibilities:

• Business Partnering
• The development of people plans and the effective implementation thereof
• Providing and analysing people information to optimise business decisions
• Providing expert advice on all people issues
• The forecasting of risks and opportunities
• The development of appropriate action plans for implementation in partnership with their divisional team and store managers
• Acting as a change agent to heighten awareness and gain support for the Company’s People Strategy and strategic priorities
• Change agent - you will need to understand, support and promote the Company’s policies and procedures and the strategic direction of the HR function of Ackermans, and have the ability to consistently apply these in practice, as well as acting as a change agent by raising awareness and gaining support for People policies and Employment Equity throughout their teams
• Talent management
• Attract and accurately identify top retail talent and recruit these individuals to the Company is a core skill for a DHRM and all candidates for the DHRM position will need to display outstanding people judgment, a very well-developed ability to recognize the attributes in others that will result in on the job performance, and have the flair to promote the Brand of Ackermans to future Phadimas.
• Induction of new employees
• Co-ordination of training and development initiatives
• Succession planning
• Employee Relations
• Management of industrial relations, including the management of cases through the dispute resolution stages (Labour Commission)

go to method of application »

• We're on the lookout for a Cellular Buying Coordinator to provide effective and accurate administrative and general assistance to the Cellular Account Managers/s in their respective key responsibility areas to achieve the SBU’s sales and profit objectives.

Key Responsibilities: 

Buying Process Administration

• Build and manage the product roadmap info deck
• Administrative support with style creation and style templates, deals and price adjustments
• Manage the update of all Cellular products for e-commerce
• Attribute Card Management 

Reporting and Analysis

• Reporting on and management of markdown support
• Monthly invoicing and reporting on marketing recoveries
• Competitor and Assortment Analysis

Procurement and distribution of dummy handsets 

• Source and manage the process of dummy phone procurement for risk purposes

Marketing Support

• Manage the creative approval process with mobile network operators
• Make recommendations on future deals, products and promotions

Communication and general assistance to Cellular Account Manager/s

• Formulate trusting partnerships with key stakeholders
• Communicate and follow up effectively with all relevant internal and external Customers/role players/key relationships
• Continuously assist and support the Account Management team
• Weekly feedback

Experience and Skills Required:

Essential:

• Previous experience (preferably 2 years) in a Coordinator role within a retail/buying environment
• Previous experience (preferably 2 years) in an administrative role

Preferred:

• Merchant skills and a sound commercial mentality
• Be Technology proficient in Cellular or Electronics industry
• Strong administrative and organizational skills
• Sound ability to work with and analyze numerical data
• Advanced Microsoft Excel and PowerPoint skills
• Strong verbal and written communication skills
• Build and maintain mutually beneficial relationships with suppliers

The ability to:

• work well under pressure and under tight deadlines.
• Prioritizes relevant information into an actionable plan.
• Passionate about keeping up to date with the latest technology trends for product development
• Understand and interpret trends relevant to customer profile

Qualifications Required: 

Essential:

• Grade 12 / Senior Certificate

Preferred:

• A relevant qualification in Retail, Administration, Marketing or a related field

Job Related Knowledge:

• A comprehensive understanding of SA’s value retail market, customers and competitors
• A practical grasp of Cellular or Electronics landscape, would be advantageous.
• Relevant product knowledge with regards to technology would be advantageous
• An understanding of retail cycle and buying processes

go to method of application »

Minimum requirements

• You will represent and be a custodian of the brand of our store
• Be energetic and a self-starter
• Two (2) years retail experience which includes at least one year in a supervisory and or management position
• Outstanding merchandise management , stock and cost control skills
• The capacity to maintain high store standards
• A proven ability to influence and lead a team
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

go to method of application »

Minimum requirements

• You will represent and be a custodian of the brand of our store
• Be energetic and a self-starter
• Two (2) years retail experience which includes at least one year in a supervisory and or management position
• Outstanding merchandise management , stock and cost control skills
• The capacity to maintain high store standards
• A proven ability to influence and lead a team
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

go to method of application »

• An exciting role is available for a Procurement and Maintenance Manager at our Support Centre in Kuilsriver. This position is key to supporting the smooth, cost-effective, and compliant operations of our stores.

Procurement Responsibilities:

• The successful candidate will be responsible for developing and implementing procurement plans that support store operations with a focus on efficiency, cost savings, and adherence to company policies and industry standards. This includes handling supplier relationships, overseeing tenders, and ensuring that procurement processes meet audit requirements. You’ll work closely with the procurement team to ensure projects are delivered within budget and enhance the store experience. This involves both multi-year rollout plans and various on-demand projects.

Maintenance Responsibilities:

• On the maintenance side, you’ll manage all aspects of store upkeep, from furniture and fixtures to visual merchandising and staff equipment, contributing to the Ackermans Shopping Experience and the Phadima Supplier of Choice Experience. Key priorities include safety (OHASA compliance across four countries), consistent quality, and budget management. You’ll lead the team in selecting, coordinating, and managing a network of contractors and suppliers across a wide geographic area, ensuring all work meets Ackermans Standards.

Integrated Role:

• Both procurement and maintenance are closely connected; preventative maintenance enhances procurement results, while effective procurement supports maintenance efforts.
• If you’re experienced in procurement and maintenance and committed to improving store operations, this role offers a valuable opportunity to make a significant impact.

KNOWLEDGE REQUIRED:

• Retail Store Layout
• Negotiations with contractors and suppliers
• Procurement and estimation
• Maintenance planning
• OHASA legislation
• Budgeting and costing
• SLA Agreements
• Managing vendor relationships
• Store Maintenance

SKILLS REQUIRED:

• Project Management skills
• Computer skills
• Budget, costing and estimation skills
• Organisational and retail planning skills
• Strong negotiation skills
• Strong analytical and attention to detail skills to see patterns
• Compliance and OHASA skills in a retail environment
• Written and verbal communication skills
• Problem solving

EXPERIENCE:

Essential:

• Minimum of 4-8 years working experience within Retail within a Internation Retail Chain environment working with stores
• Minimum of 2-3 years should be in Procurement, Project Management or Estimation role
• Understanding Retail principles with a focus on Customer experience, durability, store staff experience
• Maintenance and Procurement best practices, safety regulations, compliance requirements, contract management, tender processes and supplier negotiations
• Budget management across multiple accounts and teams for various projects and initiatives (Capital Expenditure and Operational Expenditure)

Preferred:

• Minimum of 2-3 years of leading a team
• Reading Store Layout plans, Understanding Specifications Documents, Contractual understanding of SLAs
• Strong knowledge of Procurement Software and tools (ERP, SRM Systems), Maintenance Management Software and tools (CMMS), Payment Software (SAP), Intranet tools (Store orientation), Microsoft Suite (Outlook, Excel, OneDrive, Sharepoint)
• Strong analytical skills with the ability to interpret data (data driven decision making) which leads to proactive strategies to achieve a better outcome at the same time or lower cost
• Excellent leadership, communication and interpersonal skills

QUALIFICATIONS:

Essential:

• Grade 12
• Relevant Diploma in Procurement Management, Project Management or Cost management

Preferred:

• Relevant Degree in Business/Commerce, Building industry or Project Management

KEY RESPONSIBILITIES:

Develop, Implement, and manage Procurement Strategies by:

• Procurement Strategy Development:
• Craft a procurement strategy that aligns with the company, Ops, Ops Property strategies and communicate it clearly to all stakeholders
• Supplier Management:
• Evaluate, develop and manage current suppliers. Address improvements, acquire new suppliers and negotiate favorable terms
• Cost management and optimization:
• Understanding patterns of items on order to improve procurement to ensure quality for bulk purchase items at the best price
• Procurement Processes and Systems:
• Working with systems to enable and support effective monitoring and execution of projects
• Stakeholder Collaboration:
• Working closely with internal stakeholders (Peers, GMs, DSMs, Stores) to understand the needs and finding a suitable solution for the need at hand taking into account that it is always a eco system
• Performance and Reporting:
• Working to make sure there is transparency on progress and procedures to ensure there is a clear view on the money being spent and the progress being made (KPI)
• Market analysis and research:
• In an ever-changing environment with multiple complex problems there are new trends and solutions that are found, it is not as simple as duplicating it, but rather using it within the Ackermans eco-system

Develop, Implement, and manage Maintenance Strategies by:

• Maintenance Strategy:
• Refine the Maintenance strategy to align to the company/Ops/Ops Property strategy to achieve 1000 stores with specified standards most of the time.
• Vendor Management:
• Ackermans has multiple service providers who assist in keeping the stores in the expected shape. Managing and developing existing vendors is crucial through planning and execution. It is always important to have a tender rotation to allow benchmarking in the market to achieve best quality service at the best price.
• Cost Management and controls:
• Prepare, manage and monitor annual budgets supporting 1000 stores over multiple cost lines and various vendors.
• Safe and Compliant Stores:
• In an ever-changing environment with regulations becoming sterner it is important to ensure that we have a safe and compliant environment for our Phadima’s and Siyamazi
• Performance Monitoring:
• Managing multiple activities across 1000 stores it is important to be organized and knowing what is happening. Having clear monitoring gauges is important to ensure work is not overlooked or neglected.
• Continuous improvement:
• Finding patterns that arise in a mass amount of data is important to ensure that it is addressed at the source (new) and finding cost effective ways to rectify that has already been sent to stores.

Leading Teams while reinforcing the Ackermans Culture by:

• Phadima Culture:
• Lead and mentor teams (maintenance and procurement) fostering a culture of high performance, safety, continuous improvement and support.
• Clear communication:
• Clearly communicate to customers and peers about plans of how and when support will be provided to ensure alignment and understanding
• Resilience and Enduring:
• Continuous maintenance and support can take a strain on an individual and this person should be resilient in all the requests that needs attention and maintain empathy to understand each store is a Store Manager’s most important store