Active Jobs at Econo Foods

PURPOSE OF THE ROLE

• The purpose of a Stock Clerk is to ensure accurate stock records by conducting random checks and reconciling stock movements, identifying discrepancies, investigating queries, and maintaining the integrity of stock information.

KEY RESPONSIBILITIES

• Ensuring that the stock movements recorded in the system, such as purchase orders (POs), transfers in and out, invoices, credits, and write-offs, are accurately matched and aligned with the corresponding documentation.
• Verifying and reconciling the stock movements recorded in the system with the actual gate activity, ensuring that the goods received, dispatched, or returned align with the recorded transactions.
• Reviewing and comparing the stock movements recorded in the system with the camera footage, to validate the accuracy and integrity of the recorded transactions and identify any discrepancies or irregularities.
• Identifying and investigating any discrepancies or inconsistencies between the system records, documentation, gate activity, and camera footage, conducting root cause analysis, and taking necessary actions to resolve and reconcile the discrepancies.
• Documenting and maintaining detailed records of the reconciliation process, including findings, resolutions, and any necessary adjustments or corrections made to ensure accurate and up-to-date stock records.
• Working closely with other teams, such as purchasing, warehouse operations, and finance, to address and resolve any discrepancies or issues related to stock movements, ensuring alignment and accuracy across departments.
• Reviewing and rectifying any discrepancies or errors in invoices related to stock, ensuring accurate invoicing and financial reconciliation. Communicating all invoice corrections to relevant stakeholders in order to drive invoice corrections down. Enable the delivery of correction invoices to customers.
• Maintain a missing and unsigned invoice register and ensure the timeous obtaining of POD's that do not meet the necessary requirements. Update records accordingly.
• Managing stock adjustments for various reasons, such as stock age, damages, or discrepancies identified during counts, ensuring proper documentation and adherence to established procedures.
• Conducting stock recounts as necessary to validate and correct any discrepancies or inaccuracies identified during the reconciliation process, ensuring accurate stock records and inventory control.
• Identifying and rectifying any errors or inconsistencies in stock reconciliations, ensuring accurate alignment between physical stock counts and system records.
• Effectively communicating any stock adjustments, corrections, or discrepancies to relevant stakeholders, such as warehouse teams, inventory control, and management, to ensure proper understanding and resolution.
• Generating comprehensive reports of all outbound movements based on camera footage, ensuring accurate and detailed records of stock activities.
• Investigating and resolving queries or discrepancies by cross-referencing camera footage with stock movement records, providing evidence and verification to support findings and conclusions.
• Performing random checks of full loads using camera footage, ensuring adherence to loading instructions, verifying accuracy, and identifying any potential issues or discrepancies.
• Managing and organizing camera footage, ensuring easy retrieval and access for reconciliation purposes, query resolutions, or auditing requirements.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Attend and participate in meetings and support the team in achieving the goals of the operation.
• Attend coaching and training.
• Contribute to the overall achievement of the team's goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

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PURPOSE OF THE ROLE

• We are seeking a detail-oriented and organized Retail Administrative Supervisor to oversee the administrative operations of our retail store. The Retail Administrative Supervisor will be responsible for managing administrative tasks, supporting store management, and ensuring smooth day-to-day operations. 

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Supervise and coordinate administrative staff, including scheduling, training, and performance management.
• Oversee store administrative functions, including payroll processing, timekeeping, and employee scheduling.
• Manage inventory of office supplies and ensure adequate stock levels are maintained.
• Coordinate with vendors and suppliers to order and replenish office supplies as needed.
• Provide administrative support to store management, including drafting correspondence, preparing reports, and scheduling meetings.
• Ensure compliance with company policies and procedures, including safety protocols and data security measures.
• Maintain accurate records and files, including employee records, invoices, and correspondence.
• Assist with customer inquiries and issue resolution as needed.
• Monitor and manage store expenses, including tracking and reconciling invoices and expenses.
• Monitor and maintain inventory levels, ensuring adequate stock is available to meet customer demand.
• Collaborate with the sales team to optimize product placement, promotions, and marketing displays.
• Assist in creating and updating pricing labels, product descriptions, and signage.
• Assist in training new retail team members on administrative procedures and customer service standards.
• Prepare regular sales and inventory reports for the store leadership team, identifying trends and opportunities for improvement.
• Contribute to maintaining a clean, organized, and visually appealing store environment.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• 3 years previous experience in retail administration or similar role. Preferably in the FMCG retail industry.
• Supervisory or team leadership experience (preferred)
• Experience with retail management software or POS systems (preferred)
• Knowledge of administrative procedures and best practices
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)

COMPETENCIES REQUIRED

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Accuracy and attention to detail.

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Description

• Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.
• We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day. 

PURPOSE OF THE ROLE

• The purpose of a Delivery Driver is to safely drive the assigned truck, conduct pre-inspection checks to ensure roadworthiness, verify and deliver goods accurately and on time, maintain effective communication, uphold safety and compliance standards, provide excellent customer service, and contribute to the efficient transportation of goods.

KEY RESPONSIBILITIES

• Keep accurate records of daily activities, including mileage, fuel consumption, delivery receipts, and any incidents or accidents that occur during duties. These records should be maintained in compliance with company policies and regulatory requirements.
• Maintain professional and courteous communication with customers, warehouse personnel, and other stakeholders. They should aid and address any concerns or questions related to the delivery process promptly and professionally.
• Report any mechanical issues or maintenance requirements of their assigned trucks. Promptly communicate such issues to the appropriate personnel and follow the company's procedures for vehicle maintenance and repairs.
• Adhere to all company policies, including those related to vehicle operation, safety, and code of conduct.
• Comply with all relevant regulations, such as traffic laws.
• Maintain a clean and organized truck: Drivers should keep their assigned trucks clean, organized, and properly stocked with necessary equipment and documents. This includes regular cleaning, removing debris or unnecessary items, and ensuring that the necessary delivery documentation is readily accessible.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Attend and participate in meetings and support the team in achieving the goals of the operation.
• Attend coaching and training.
• Contribute to the overall achievement of the team's goals.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
• Valid Code 10 licence with PDP

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

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PURPOSE OF THE ROLE

• We are looking for a motivated and detail-oriented Logistics Management Trainee to support and grow within our national logistics network. This permanent developmental role is designed to expose the trainee to all aspects of logistics operations across our 7 distribution centres and B2B + retail supply chain, while actively contributing to daily execution and continuous improvement. The ideal candidate is eager to learn, willing to travel, and ready to get involved in key logistics support functions such as process mapping, reporting, audits, and training coordination.

KEY RESPONSIBILITIES

• Process Mapping & Standardisation: Support the documentation and visual mapping of logistics processes across all distribution centres.
• Weekly & Monthly Reporting:  Generate, update, and distribute key logistics reports to support operational decision-making. Assist in the maintenance of dashboards and tracking of key performance indicators (KPIs) such as OTIF, truck turnaround time, and picking accuracy.
• Process Adherence Auditing: Conduct on-site audits to verify compliance with SOPs in areas like receiving, dispatch, inventory, and cold chain practices. Report on audit findings and follow up on corrective actions with regional managers.
• On-site Engagement & Travel: Travel regularly to our DCs, B2B customers and retail stores to support local logistics teams and to learn about our market. Build working relationships with staff and observe frontline operations first-hand.
• Training Support: Assist with the planning and delivery of logistics training sessions for team members.  Prepare materials, co-facilitate sessions where required, and track training attendance and feedback.  Identify process variations and assist in aligning practices to standard operating procedures.
• Safety & Compliance Support: Support initiatives related to organisational health and safety, food safety, and cold chain standards. Participate in safety audits and toolbox talks when on site.
• Inventory & Transport Support Tasks: Assist COF and regional leaders as and when required in their execution of inventory and transport tasks.
• Team Engagement & Culture:  Drive a positive team culture by participating in internal events, recognition moments, and employee feedback activities.
• Logistics structure: Support the effective application of a fit-for-purpose and standardised Logistics structure across all distribution centres in line with the documented design and role maps. 
• Customer Service: Support the delivery of excellent customer service, through the roll out of appropriate reporting and customer service initiatives. Engage with customers to understand their pain points.
• Cost Containment: Support efficiency and reduce waste in logistics operations to improve overall cost functioning, through analysing and optimizing logistics processes to eliminate unnecessary costs and deliberately implementing cost-saving initiatives.
• Collaboration: Work closely with internal and external stakeholders, including sales, retail, and procurement teams, to ensure alignment and effective supply chain operations.

Requirements
QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, Industrial Engineering, or related field.
• A keen interest in logistics and a desire to build a career in supply chain operations.
• Strong analytical, organisational, and communication skills.
• Willingness to travel between sites, sometimes on short notice.
• Comfortable with MS Excel and basic reporting tools.
• Strong customer centricity.
• Good work ethic and ability to manage self.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Eagerness to learn and live the Econofoods HO HOLA values: Helpfulness, Obsession for Customers, Humility, Ownership, Learning, and Appreciation.

KEY SKILLS AND COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Strong communication skills.
• Accuracy and attention to detail.

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PURPOSE OF THE ROLE

• We are seeking an experienced Logistics Executive to oversee and coordinate the logistics operations of our 7 distribution centres, ensuring timely and efficient delivery of products to our 45 Econofoods retail stores and a large base of B2B customers, including Lesotho. The successful candidate will be responsible for managing and optimizing all logistics processes and teams, improving supply chain efficiency, and providing excellent customer service, whilst supporting overall company profitability. Additionally, the individual will be responsible for enabling Econofoods’ large growth agenda through building a highly scale-able logistics operation. This position will require traveling and, at times, be based at different distribution sites.

KEY RESPONSIBILITIES

• Logistics structure: Ensure the effective application of a fit-for-purpose and standardised Logistics structure across all distribution centres – one that is suitable for scaling our operation and delivering improved cost per case metrics. Drive activity-based-resourcing principles and implement automation and mechanised equipment where suitable to improve on labour efficiencies.
• Supply grid optimisation: Design the optimal supply grid for the Econofoods supply chain in terms of DC to retail store and DC to B2B customer.  Identify future expansion requirements and solutions, including the optimal warehouse layout design and fit-for purpose fleet.
• Distribution Centre Management: Oversee the daily operations of 7 distribution centres, ensuring efficient receipt, storage, and dispatch of products, with appropriate daily routines and social systems well in place and adhered to.
• Organisational Health and Safety, Food safety and Cold chain compliance: Ensure the effective implementation of the necessary OHS, Food safety and Cold Chain standards to ensure the safety of our teams and the integrity of our product.
• Logistics Planning: Develop and implement logistics plans to ensure timely and cost-effective delivery of products to retail stores and B2B customers, in support of the overall business strategy.
• Supply Chain Optimization: Identify opportunities to improve supply chain efficiency, reduce costs, and enhance customer satisfaction, whilst driving adherence to set standards and procedures. Drive simplicity as an overarching principle in process and system design.
• Inventory Management: Monitor and manage inventory accuracy across distribution centres, ensuring optimal stock levels and minimizing stockouts or overstocking, whilst mitigating financial loss.  Drive full adherence to inventory management processes and address all areas of non-compliance both within Logistics and in the greater organisation. 
• Transportation Management: Coordinate and manage transportation operations, including driver safety, route optimization, and fleet management. Maximise truck turns per day / reduce truck idle time through the driving of after-hour deliveries.  Work with sales and planning teams to maximise truck utilisation in terms of transported weight vs. weight capacity. Drive preventative maintenance and legislative adherence with all DC’s, and form mutually beneficial supplier relationships.
• Customer Service: Drive the delivery of excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner, whilst addressing issues at root cause for sustainable resolution and to avoid reoccurrence.
• Data Analysis: Analyse logistics data to identify trends, opportunities for improvement, and areas for cost savings. Enable Logistics teams through the provision of appropriate dashboards and on-point reporting for identifying areas of waste and opportunities for improvement.
• Leadership, Culture, Engagement, and Capability Building: Foster a positive and inclusive team culture, promote employee engagement, and develop the capabilities of logistics team members through training, coaching, and mentoring in support of our company values and HO HOLA Culture.
• Cost Containment: Drive efficiency and reduce waste in logistics operations to improve overall cost functioning, through analysing and optimizing logistics processes to eliminate unnecessary costs and deliberately implementing cost-saving initiatives
• Collaboration: Work closely with internal and external stakeholders, including sales, retail, and procurement teams, to ensure alignment and effective supply chain operations.

Requirements
QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• Minimum 10 years of experience in logistics or supply chain management, preferably in the FMCG or retail industry.
• Proven track record of improving logistics efficiency and reducing costs.
• Familiarity with logistics software and systems, such as transportation management systems (TMS) and warehouse management systems (WMS).
• Strong understanding of end-to-end supply chain processes, inventory management, warehousing, transportation, distribution, corporate governance, and compliance requirements.
• Experience in the food service, retail, and/or cold chain industry would be an advantage.
• Experience leading teams through periods of transformation and growth.

KEY SKILLS AND COMPETENCIES REQUIRED

• Strategic thinking with the ability to connect logistics outcomes to broader business goals
• Strong analytical and problem-solving skills with a focus on Route optimization, cost-benefit analysis, and root cause analysis for delays or inefficiencies.
• Customer-centric approach ensuring service levels and delivery standards are met or exceeded.
• Adaptability by being flexible to adjust to changes in schedules, inventory, or supply chain disruptions.
• Continuous Improvement Mindset – seeking efficiency and performance improvement in logistics processes.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and mentor the logistics team.
• Strong business acumen with the ability to partner with leadership on driving growth initiatives.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• High attention to detail and a data-driven approach to decision-making.
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture (Helpfulness; Obsession for Customers; Humility, Ownership, Learning, Appreciation).

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PURPOSE OF THE ROLE

• We are seeking an experienced and passionate Learning and Development Manager to lead the design, implementation, and management of learning initiatives that drive employee growth and organizational performance. The role includes the end-to-end management of skills development initiatives, SETA submissions, and learning programs that enable employee growth and organizational capability. You’ll play a key role in building a culture of continuous learning in Retail, Logistics, B2B Commercial, Production, and supporting roles in Central Office, aligned with our company’s vision and values. The successful candidate will be responsible for managing and optimizing all learning and training processes and teams, improving L&D efficiency, and providing excellent customer service, whilst supporting overall company profitability.

KEY RESPONSIBILITIES

• Learning & Development Strategy: Collaborate with the People Operations Executive in developing the L&D Strategy. Implementation of the L&D strategy in alignment with business needs and HR objectives. Identify current and future learning needs through skills gap analyses and workforce planning. Support talent development initiatives, including succession planning and career pathing. Champion a learning culture across all levels of the organization
• Skills Development & SETA Compliance: Compile and submit the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to the relevant SETA. Act as the Skills Development Facilitator (SDF) and manage SETA engagements, ensuring compliance and leveraging discretionary grant opportunities. Track and report on Skills Development Levy (SDL) spend and ROI. Liaise with SETA representatives to secure discretionary and mandatory grant funding for training initiatives. Maintain accurate training records and submit required reports to regulatory bodies. Ensure alignment with BBBEE scorecard requirements for Skills Development. Assist in the accreditation of training programs and compliance with Quality Council for Trades and Occupations (QCTO) or Sector Education Training Authorities (SETAs) as a company-registered service provider through our School of Excellence.
• Training & Development Programs: Design and implement targeted learning interventions: onboarding, leadership development, technical training, and soft skills. Oversee the Learnerships, Internships, Apprenticeships, and Graduate Programs. Coordinate workplace-based learning programs. Manage external training providers and ensure quality delivery of programs.
• Monitoring & Evaluation: Track learning effectiveness, impact, and outcomes using defined KPIs. Report on learning progress to internal stakeholders and recommend improvements. Manage the Learning Management System (LMS), reporting tools, and training records.
• People & Stakeholder Engagement: Partner with line managers to support employee development plans. Engage with external partners (SETA, training providers, consultants). Promote a learning culture that supports continuous professional development.
• Leadership, Culture, Engagement, and Capability Building: Foster a positive and inclusive team culture, promote employee engagement, and develop the capabilities of logistics team members through training, coaching, and mentoring in support of our company values and HO HOLA Culture.
• Collaboration: Work closely with internal and external stakeholders to ensure alignment and effective L&D initiatives.

Requirements

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Human Resources, Education, Psychology, or a related field (Master’s or professional certifications are a plus).
• 7+ years of experience in L&D, with at least 5 years in a leadership or management role.
• SETA / Skills Development Facilitator certification (advantageous).
• Proven experience in WSP/ATR submissions and working with SETA’s.
• Experience managing learnerships and development programs aligned with BBBEE strategy.
• Strong understanding of South African Skills Development Act, SDL, SETA landscape, and BBBEE.
• Proficient in MS Office, Learning Management Systems (LMS), and data reporting tools.
• Knowledge of instructional design and adult learning principles.

KEY SKILLS AND COMPETENCIES REQUIRED

• Strong knowledge of adult learning principles, instructional design, and e-learning tools.
• Strategic thinker with the ability to translate business needs into learning solutions in support of broader business goals.
• Excellent facilitation, coaching, and communication skills.
• Analytical mindset with experience in measuring learning impact and ROI.
• Proficiency in LMS platforms and digital learning technologies.
• Ability to collaborate across departments and lead projects independently.
• Proven track record of improving L&D efficiency and cost management.
• Experience in the food service or retail industry would be an advantage.
• Experience leading teams through periods of transformation and growth.
• Customer-centric approach ensuring service levels and delivery standards are met or exceeded.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and mentor. Strong business acumen with the ability to partner with leadership on driving L&D initiatives.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• High attention to detail and a data-driven approach to decision-making.
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture (Helpfulness; Obsession for Customers; Humility, Ownership, Learning, Appreciation).