Active Jobs at Pragma Global

Minimum Requirements

• Matric or N6 (Electrical, Mechanical, Industrial)
• 3 - 5 Years industry relevant experience in maintenance environment
• Planning and scheduling experience will be required
• Good time management
• On Key experience preferable (EAMS)
• MS Office knowledge 

Duties & Responsibilities

Administer in the computerised maintenance management system  

• Administer and maintain accurate and updated maintenance plans in the computerised maintenance management system
• Action approved master data changes requested by the client in the CMMS
• Ascertain technical manuals and documents are updated as and when new technical equipment is acquired or when modifications are made on existing systems
• Identify GAPs in maintenance plans and suggest improvements to increase performance and availability of Equipment
• Compliance to the change management process and policy
• Update all On Key related data for instance contractor rates, client information, new assets

Managing the team

• Ensure the planners/schedulers schedule identified work on time and ensure work is complemented on time
• Manage the team
• Compile weekly and monthly maintenance work report as per client requirements and in line with contractual SLA
• Compile monthly and quarterly asset management reports as per client requirements and in line with contractual SLA
• Continuous improvement on how the planning and scheduling process is applied
• Facilitate the weekly maintenance planning and scheduling meetings, ensuring weekly or monthly reports are discussed in with SLA
• Evaluate the status of maintenance work in the maintenance management process, and highlight problem areas

Scheduling

• Review all work with status "To be scheduled" in CMMS for identification of work to be scheduled and form part of scheduling work execution cycle
• Reach consensus on maintenance schedule for the upcoming scheduling cycle
• Ensure that the scheduled feedback is reviewed and the necessary action is taken

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Minimum Requirements

• Relevant qualification in Computer Science, IT, Engineering or relevant experience in related field
• 2 years professional experience in a related role, e.g. integration, low-code development or business intelligence is preferable
• Keen interest in data and software and the way it all comes together
• Good and professional communication skills

Duties & Responsibilities

• Manage projects effectively and profitably, as defined in the client proposal, service level agreement (SLA) or project plan
• Custodian of EAMS and other related software systems and business processes
• Develop custom software solutions
• Provide support and fault finding
• Document and test software solutions
• Data analysis and compiling reports
• Develop asset management standards aligned with the company methodology

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Minimum Requirements

• A+, N+, MCSA or equivalent experience
• 2-4 years in an IT administrator role
• Administering Microsoft Active Directory
• Installing desktop operating systems
• Installing and supporting Office 365 Applications
• Experience with ticketing systems and work scheduling
• On Key
• Own vehicle
• Ability to prioritise and work under pressure

Duties & Responsibilities

• Administers the service request queue and IT mailbox
• Assists with remediating desktop security threats
• Resolves service requests according to SLA
• Managing issuing and return of work orders
• Creates/amends/deletes user accounts in all systems
• Attends meetings and updates documentation
• Processes invoices for payment

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Minimum Requirements

• Matric
• 0-2 years Administration experience
• Good time management
• Working under pressure
• MS Office knowledge
• Good typing skills
• On Key experience and knowledge an advantage

Duties & Responsibilities

• Capturing work orders
• Generating work orders
• Maintain current filing structure
• Contractor administration management ie. Outstanding invoice follow up, work status updates
• Assisting regional Field Engineers with administration tasks