Active Jobs at Sun International

Description
Job Purpose

• The Learning & Change Co-ordinator is responsible for providing transactional and administrative support to the unit’s learning and change function including the updating of the learning management system, planning for learning programmes and course administration, to ensure seamless and consistent delivery of the function's services to all clients and stakeholders.
• The role will also be responsible for administration related to Occupationally-directed and leadership development training, learnership and skills programs; as well as bursary administration processes, in line with Company standards and legislation.

Key Performance Areas

• Be the first point of contact for all transactional learning and change-related queries at the unit
• Maintains learning and development event records by recording course codes, calendars, process event names, logistical information, attendance registers
• Administer learning-related documentation for the creation of new programme requests; and the amendment of existing programme requests
• Update the learning management system with programme information related to bursary applications; study assistance loans; management development programmes and learning initiatives and programmes, ensuring all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect Learning, Change and Development related files, documentation and sensitive information consistent with record handling and audit requirements
• Coordinate the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Support the preparation of mandatory plans and reports, by capturing and / or conducting internal audits of data to ensure data is clean for submission
• Monitor and track nominations for learning and development programmes, highlighting any challenges, lack of nominations and non-attendance to management for resolution
• Compile a tracking system for monitoring bursary applications and study assistance loans, and results
• Provide administrative support for the processing of learnerships
• Co-ordinate special / small change and learning projects as allocated by Management
• Work with internal and external stakeholders to track documentation and contracts for professionals to support various learning and development projects and processes
• Support the team in the development of change communication templates, posters, content, etc as is required
• Participate in compiling presentations with regards change including compiling of data analytics and reporting 
• Monitor progress of learning programmes and track volumes of costs and payment of fees against a pre-defined budget to ensure costs are aligned with agreed contract terms and there is no disruption to projects / progress
• Send out meeting/event invitations in advance (within reasonable time period to accommodate delegates)
• Book venues and logistics according to learning and / or change programme needs/requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames
• Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP’s and dietary requirements of the attendees
• Communicate details and logistics to attendees in advance of the event happening
• Provide administrative support and respond to queries received by the Learning and Development department (including responding to e-mails, mail and telephone enquiries), escalating or redirecting any issues identified
• Minute meetings and communications to stakeholders
• Allocate and reconcile supplier invoices correctly and resolve all queries and track against skills development targets
• Update electronic repositories and shared folders with templates and support documentation around the various processes
• Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements for the Learning & Change team
• Arrange accommodation and travel logistics for relevant learning stakeholders and service providers
• Facilitate and track the onboarding process for the unit

Requirements
Education

• Grade 12
• Studying towards a 2-Year tertiary qualification in learning and / or ODETDP

Experience

• 3 years in an administrative function
• Exposure in the areas of learning and development will be an advantage

Skills and Knowledge

• Skills Development legislation, BBBEE regulations on SD
• Project Co-ordination
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Written and verbal communication skills
• Professionalism & integrity
• Learning needs analyses
• Business Acumen
• Financial Acumen and numerical skills
• Skills Development Reporting writing

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Description
Job Purpose

• The HR Officer will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards. 

Key Performance Areas

HR Administration

• Be the first point of contact for all transactional HR-related queries 
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; and tracking leave
• Administer HR-related documentation, such as contracts of employment, throughout the employee life cycle 
• Update the HR database / system and ensure all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
• Prepare relevant paperwork for payroll around staff movements and conditions of employment
• Monitors unemployment claims by reviewing claims; substantiating documentation.
• Documents human resources actions by completing forms, reports, logs, and records.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Coordinate all admin as it relates to discipline and grievance procedures in the organisation and  ensure proper record keeping as required by legislation  
• Order and maintain consumable stock levels in line with anticipated demand 
• Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Prepare basic reports such leave liability

Transactional HR Support

• Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients. This will include collaborating with HR Consultants, Learning & Development, Recruitment and Payroll 
• Type correspondence proficiently including letters, faxes, etc.
• Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
• Assist employees in completing necessary paperwork to support changes, updates, etc.
• Administer student loan, medical aid, provident fund, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.

Stakeholder Engagement

• Maintains regular communication on current administration and projects status with relevant stakeholders
• Keeps service providers informed of payments and information required for vendor processes
• Keep payroll informed of new hires, terminations and changes to employment conditions
• Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
• Escalates non-conformance issues or outstanding information

Requirements

Education

• Grade 12
• Diploma in Human Resources Management

Experience

• A minimum of 2 years in an administrative function
• Exposure in the areas of human resources administration will be an advantage 
• Work conditions and special requirements
• High degree of confidentiality is essential

Skills and Knowledge .

• HR process knowledge
• Labour Legislation & Conditions of Employment 
• Communication skills – written and verbal
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Problem-Solving
• Checking / attention to detail
• Writing formal correspondence
• Take initiative
• Customer service orientation

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Description

Job Purpose

• The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided within the designated areas / departments are professionally executed in line with Sun standards and legislative requirements. 

Key Performance Areas:

• Delivered Guest Relations Plan 
• Develop guest relations objectives and deliverables in line with business unit strategy
• Facilitate the communication and implementation of customer experience deliverables for the hotel
• Conduct risk analyses i.t.o impact on short term profit margins 
• Provide clear delegation of authority and accountability for deliverables 
• Collaborate with the rooms management to complete a competitor analysis and benchmarking of customer services and product offerings in property catchment areas including pricing comparisons
• Provide input and motivate new product and service enhancements
• Manage and allocate people and operational resources  
• Communicate plans relative to promotions to relevant staff and stakeholders within the unit
• Develop and facilitate personalised plans for unique customer requirements in the cases of VIP guests, including butler services, etc. 
• Act as the point of contact for event organisers and facilitate the co-ordination and management of site inspections, educationals and special events
• Manage the online reputation for the business unit – monitoring platforms such as  TripAdivor; Booking.com, and ensuring that guest feedback (good or bad) is recognized and responded to
• Review and manage customer feedback received via various channels e.g. Inquba respond to good or bad customer feedback

Shift Management

• Put in place staff scheduling and duty allocations to ensure maximum coverage
• Handle shift briefings / handovers / shift reports 
• Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet 
• Provides feedback and reports back to management on challenges being experienced on the floors
• Manage the control of stock and operating equipment as per SOP 

Completes shift reports

• Facilitate the preparation of welcome letters/cards; VIP amenities and any special requests for guests visiting the property (e.g. special flowers/cake)
• Meet and greet and ensure VIP customers; return customers; guests in high-paying room categories (e.g. Presidential suites); special Occasion customers enjoy exceptional experiences

Guest Relations Standards & Governance

• Monitor Guest Relations standards and processes 
• Align practices with new legislative compliance, including regulations around health, hygiene, safety and the environment
• Implement sufficient control measures against standards (including systems and processes) & checks within each outlet to mitigate any risk to the business. 
• Conduct quality assurance around customer experiences, including courtesy calls
• Conduct weekly walkabouts of all front of house and back of house areas to monitor housekeeping and aesthetic appearance of all guest areas, including conducting room checks
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these 

People Management 

• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures 
• Identification of employee training needs 
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Monitor adherence to SOPs including conducting of quality assurance calls
• Manage employee relations and disciplinary processes (when necessary) within the department
• Facilitate staff communication and motivation
• Perform and document performance contracting, reviews and development discussions
• Provides resources and removes obstacles  to performance 
• Recruit and resource for talent for positions within the department
• Onboard new staff members in the department

Budget management 

Develop and manage the guest relations budget for the hotel including:

• Budget
• Capex

Cost management

• Financial reporting for the function including reporting on campaigns and guest relations initiatives

Customer Experience Management

• Ensures that guests are treated with courtesy and respect at all times 
• Interact with guests and provide professional service standards and solutions
• Handle any escalated complaints, disputes and suggestions as required
• Engage with customers and provide a customer experience within the hotel / on the floor that will support brand loyalty ensuring hotel as the brand of choice 
• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Conduct staff training on product knowledge / promotions (including promotion information, functions, facilities, opening times of restaurants; activities; 
• Compile plans and flag VIP guests to ensure their experience during their stay is exceptional; including the smooth movement of VIP’s to and from activities or restaurants; providing different options and activities, including external offerings,                        personalising their experience
• Provide post-mortem feedback with regards promotions to ensure these are always relevant and effective
• Shift handover ensures that staff have sufficient insights and information with regards VIP customers visiting the property
• Follow up on Customer feedback whilst the customer is still on site to ensure that any negative customer experiences are turned around to a positive experience 

Requirements

Education

• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level 

Experience

• Minimum of 7 years’ experience with 3 years in a management position in the hospitality industry 
• Previous experience in duty management is an advantage 
• Work conditions and special requirements
• Ability to work shifts that meet operational requirements (including public holidays, night work and weekends)
• Physically able to stand for extended periods of time

Skills and Knowledge

• Corporate & industry knowledge
• Quality Assurance
• Product knowledge & standards – rooms, facilities, promotions, etc.
• Advanced written and verbal communication skills
• Proficiency in MS Office Suite, Opera  
• Business Acumen
• Financial Acumen
• Report writing
• Contract management
• Knowledge and application of legislation relating to Safety, Health and the environment
• Team Planning
• Knowledge of an additional International language is an advantage 

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Description

HR Graduate

• Sun City Resort is offering an exciting opportunity for two graduates, holding a 3–4-year degree in HR or related studies, to partner with our HR team to gain hands-on experience and effectively support all aspects of the employee life cycle in learning and effectively supporting the full employee lifecycle

You will not only gain an understanding of the HR function and its strategic role in the success of a business but also be exposed to a broad range of HR generalist activities not limited to:

Employee Relations

• You will enhance your knowledge and understanding of HR policies and labour legislation, gaining practical experience in applying them in the workplace. You will also be exposed to key employee relations areas such as disciplinary processes, grievance handling, and absence management by supporting the HR team with meeting coordination, preparation of hearing materials, and note-taking

Performance Management

• Assist in facilitating performance management processes and supporting related initiatives to drive employee development and organizational effectiveness

Stakeholder Engagement

• Serve as a point of contact for HR-related queries, providing accurate and timely guidance to employees and line managers.

Learning and Development

• Support the planning and delivery of employee training and development initiatives.

Recruitment

• Assist with the end-to-end recruitment process, including sourcing, assessing, and selecting suitable candidates in line with the SI recruitment process and standards.
• Supporting the HR team in the delivery of a best-in-class onboarding experience for new starters.
• You will partner with the HR team to deliver onboarding sessions and maximize the new starter experience.

HR Information Administration System

• Contribute to the effective handling of HR data by supporting data entry, employee record management, and preparation of reports and analysis to help drive strategic insights
• Supporting and Coordinating HR projects/tasks as required.

Critical competencies and abilities:

• Self-starter with high levels of integrity, trust and confidentiality.
• Ability to learn quickly, organized the ability to multi-task and prioritize tasks
• Good presentation skills as well as strong written and verbal communication.
• The understanding and ability to enhance customer service
• Resilience, adaptability and high standard of work ethic
• Ability to take initiative and great sense of responsibility
• The primary aim of this opportunity is to develop young, motivated and high-performing graduates who will infuse their talent into the organization.
• The graduates will be given structured workplace experience

Requirements

Education

• 3–4-year degree in HR or related studies

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Job Profile

• The Resort Night Manager will be responsible and accountable for overseeing the customer experience and resort product offerings delivered by internal employees, business partners and concessionaires across the hotel and public area operations during evening and late night hours, ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided across operations are professionally executed in line with Sun standards and legislative requirements.
• This will include the planning, management, delivery and governance of hospitality teams (including the hotel, tollgate, conference centre and transport teams) and processes; ensuring the seamless monitoring and management support for late night banqueting functions in line with clients requirements; the maintenance and security of the property (as well as the oversight and management of outsourced business partners during these hours) and the monitoring of shuttle services and transport flow between hotels.)
• This will be achieved through collaboration with Business Unit leadership teams across the Resort, leveraging partnerships with relevant stakeholders, managing relationships with guests, optimizing the use of technology and focusing on high levels of operational compliance and controls.
• The role will also focus on building and enabling solid and engaged talent and management to support the sustainability of business operations and enable the business strategy to be achieved.

Key Performance Areas

Scope and limits of the job

• Monitor and provide management support across the resort during evening and night hour operations to ensure the seamless delivery across functional areas (including hotels, conference centre, transport, tollgate, and housekeeping of public area operations; as well as security; facilities management and maintenance). 
• Collaborate closely with the management teams across the business in order to evaluate areas of risk, achieve operational targets and support the business unit Customer Experience strategy.
• Drive the Customer Value Proposition and enhance the customer experience at important touchpoints in the customer’s journey 
• Understand customer preferences; trends and leading practice within the industry and apply these principles to the business operating strategy, product offerings and experiences across business areas
• Drive a strong governance culture, ensuring compliance aligned to regulatory standards and procedures, as well as regulations around POPI, and the Consumer Protection Act 
• Conduct regular walkabouts of the business unit (including front of house and back of house areas) to ensure the business unit and grounds are aesthetically attractive and secure, and that there is compliance with various regulations and legislation
• Drive a SHE management culture and ensure all staff are trained in these standards
• Identify any risks to the business and manage and monitor remedial actions 
• Identify key customers and develop relationships with these individuals to grow customer visitation, acquisition and retention targets including conducting meet-and-greet’s whenever required
• Monitor night shift briefings around the Resort and engage with the night duty managers on audits to ensure adherence to all the front desk SOP’s
• Facilitate and be available to ensure the overall smooth running of hotel promotions, etc. including transport, event set-ups, troubleshooting in various areas
• Oversees staff appearance and front of house appearance/ functioning of equipment and systems
• Check staff exit points and ensure all security protocols are complied with
• Act as a Manager on Duty for all guest queries / concerns and resolve these efficiently and professionally, liaising with management on duty to ensure there are no unresolved issues.
• Monitor evening and late-night event across the resort; engaging and conducting meet and greet’s with event's organizers or clients
• Monitor and enforce strict noise control adherence during events including conference dinner and birthday parties in venues that are in close proximity to hotels, i.e. Green House.
• Critically evaluate and monitor the quality of products, service offerings and displays across operations to ensure standards are aligned with the “Sun” brand
• Oversee the management and securing of operational inventory, distribution and storage of operating equipment
• Be available on the floor and interact with customers to build relationships, understand expectations and provide a hospitable experience for customers during night hours
• Deal with and resolve customer escalations and any special requests from customers
• Provides feedback and reports back to Unit management on the performance, progress and challenges within the various business areas
• Provide inspirational leadership to enhance employee engagement and motivation of teams by growing and leading the Sun Way culture and initiatives
• Oversee and monitor shift closing processes and Hotel night duty management handovers in line with SOP
• Complete daily shift reports and share with Exco every day.
• Make recommendations of improvements to products and service offerings in line with trends in the industry ensuring that the product offerings are innovative and fresh
• Provides relevant guidance and support to operational teams and stakeholders
• Maintain relationships with service providers and business partners ensuring there is alignment on service requirements and standards
• Informs department / staff of information required to perform the duties and relevant operation effectively 

Requirements

Qualifications

• Diploma in Hospitality Management 
• Degree in business management is an advantage

Experience

• 10-12 years' experience in the hospitality industry including 5 years at a management level:
• Experience in hotel room product and service standards
• Experience in leading and inspiring teams
• Experience in managing Business Partners and Service Level Agreements 
• Thorough understanding of legislation (SHE / LRA/ risk management) 
• 3Demonstrated analytical, commercial and effective decision-making ability to prioritize and communicate on key objectives and tactics necessary to achieve business goals

Skills and Knowledge

Core behavioral competencies 

• Decision-making skills
• Analyzing
• Influencing and Asserting
• Creating Solutions (Managing Complexity, Innovating)
• Managing Customer & Stakeholder relationships
• Integrating (connecting, relating, consulting, valuing diversity, interacting)
• Initiating action (Owning, Delegating, Providing direction)
• Maintaining Composure
• Leading People
• Controlling (Risk, Results & Relationships)

Technical / proficiency competencies

• Hotel and rooms operational management
• Night audit procedures
• Business Planning & Reporting
• Labour & risk legislation
• Networking skills
• Financial & Business acumen
• Industry knowledge
• Coaching
• SLA and contract management

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Job Purpose

• The Learning & Change Co-ordinator is responsible for providing transactional and administrative support to the unit’s learning and change function including the updating of the learning management system, planning for learning programmes and course administration, to ensure seamless and consistent delivery of the function's services to all clients and stakeholders.
• The role will also be responsible for administration related to Occupationally-directed and leadership development training, learnership and skills programs; as well as bursary administration processes, in line with Company standards and legislation.

Key Performance Areas

• Be the first point of contact for all transactional learning and change-related queries at the unit
• Maintains learning and development event records by recording course codes, calendars, process event names, logistical information, attendance registers
• Administer learning-related documentation for the creation of new programme requests; and the amendment of existing programme requests
• Update the learning management system with programme information related to bursary applications; study assistance loans; management development programmes and learning initiatives and programmes, ensuring all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect Learning, Change and Development related files, documentation and sensitive information consistent with record handling and audit requirements.
• Coordinate the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Support the preparation of mandatory plans and reports, by capturing and / or conducting internal audits of data to ensure data is clean for submission
• Monitor and track nominations for learning and development programmes, highlighting any challenges, lack of nominations and non-attendance to management for resolution
• Compile a tracking system for monitoring bursary applications and study assistance loans, and results
• Provide administrative support for the processing of learnerships
• Co-ordinate special / small change and learning projects as allocated by Management
• Work with internal and external stakeholders to track documentation and contracts for professionals to support various learning and development projects and processes
• Support the team in the development of change communication templates, posters, content, etc as is required
• Participate in compiling presentations with regards change including compiling of data analytics and reporting
• Monitor progress of learning programmes and track volumes of costs and payment of fees against a pre-defined budget to ensure costs are aligned with agreed contract terms and there is no disruption to projects / progress
• Send out meeting/event invitations in advance (within reasonable time period to accommodate delegates).
• Book venues and logistics according to learning and / or change programme needs/requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
• Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP’s and dietary requirements of the attendees.
• Communicate details and logistics to attendees in advance of the event happening
• Provide administrative support and respond to queries received by the Learning and Development department (including responding to e-mails, mail and telephone enquiries), escalating or redirecting any issues identified

Minute meetings and communications to stakeholders

• Allocate and reconcile supplier invoices correctly and resolve all queries and track against skills development targets
• Update electronic repositories and shared folders with templates and support documentation around the various processes
• Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements for the Learning & Change team
• Arrange accommodation and travel logistics for relevant learning stakeholders and service providers
• Facilitate and track the onboarding process for the unit

Nominations Management & Course Administration

• Support management in eliciting and tracking nominations for learning and leadership development programmes for the business unit(s), highlighting any challenges, lack of nominations and non-attendance to management for resolution
• Administer, record, and track the implementation of learnerships, leadership development and bursary interventions for the business unit(s) within the learning management system.
• Track the completion and submission of portfolios of evidence by learners
• Implement a tracking system for monitoring bursary applications and study assistance loans, and results for the business unit(s)
• Track attendance of learning programmes in the system
• Compile an electronic filing system and ensure all files are up-to-date and accessible for auditing and reporting purposes

Learning Programme Administration

• Co-ordinate and communicate on the logistics of learning events
• Co-ordinate the creation of learning events in the learning management system
• Update the learning management system with relevant learning course and programme information (including timing, dates, logistics, attendance, facilitators, etc.) in line with learning needs analyses
• Update the costs related to learning and skills development programmes in the learning management system
• Assist with facilitation of learning programmes and interventions where necessary
• Obtain learner feedback on the effectiveness of learning programmes, and track results on learner satisfaction
• Collaborate with departmental management to facilitate and measure the effectiveness of the onboarding process of new starters to the business unit
• Capture and update all learning related attendance into the learning management system, including onboarding and on-the-job coaching information and data

Learning & Change Reporting & Analytics

• Audit data of learning programmes in the system to ensure data remains clean and complete
• Consult with stakeholders (including EE/SD committee and union) in the compiling of mandatory skills development plans and reports
• Prepare data and draft mandatory skills development plans and reports, ensuring any missing data is inputted
• Prepare audit files and supporting documentation (invoices, attendance registers, EMP payroll reports; bursary applications and results; learnership contracts, schedules, and programme outlines) and co-ordinate logistics for BBBEE skills development audits.
• Measure and report on the effectiveness of learning content to ensure stakeholder requirements are met and expected transfer of knowledge, skills and ROI is achieved.
• In cases of underperformance and non-delivery, document and provide recommendations and feedback to Group Learning & Development for further action
• Monitor and track the compilation of skills spend and documentation for BBBEE reporting for allocated business units
• Report on skills development spend and statistics relative to BBBEE targets for allocated business units, making recommendations where gaps exist

Stakeholder Engagement

• Acts as coach and trusted business advisor to influence HR and operational teams, in the areas of Learning and Change Policy, skills development legislation, BBBEE skills development regulations and the implications of decisions from a Learning perspective.
• Manages relationship with learning providers through regular engagements around programme logistics, learning needs, and session feedback.
• Initiates and sustains continuous dialogue with the Operational teams on skills development issues, and partners in exploring learning options for resolving the issues. 
• Builds trusted and respected relationships with internal stakeholders, and be a sound and credible counsel for HR and operating teams
• Assists in the facilitation of learning programmes and onboarding when required
• Works with learners to assist them in achieving their learning needs and close development gaps
• Collaborates with Group Learning & Change around feedback on learning needs analyses, content and design feedback, and measurement and transfer of learning.
• Attend various industry conferences in order to stay informed of best practices and industry trends.
• Provides feedback and innovation to Group Learning and Change around progress, challenges, and any areas of concern from a learning, skills gap and opportunity perspective.

Requirements

Education

• Grade 12
• Studying towards a 2-Year tertiary qualification in learning and / or ODETDP

Experience

• 3 years in an administrative function.
• Exposure in the areas of learning and development will be an advantage

Skills and Knowledge

Core & Personal behavioral competencies

• Organizing and Co-ordinating
• Handling information / following procedures.
• Collating information
• Clerical Administrative functions
• Problem-Solving
• Decisiveness/ Judgement 
• Checking / attention to detail
• Relationship building
• Connecting and integrating
• Financial acumen

Technical / proficiency competencies

• Skills Development legislation, BBBEE regulations on SD
• Project Co-ordination
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Written and verbal communication skills
• Professionalism & integrity
• Learning needs analyses
• Business Acumen
• Financial Acumen and numerical skills
• Skills Development Reporting writing