Active Jobs at Sun International

Job Description

Main Purpose of the job:

• The Painter will be responsible for the application of various painting material (paint, varnish, lacquer etc.) in order to protect and decorate exterior and interior surfaces, trimmings, and fixtures of buildings and structures throughout the unit, maintaining the cosmetic appearance of the property in line with Sun standards and regulations; thereby providing a memorable and comfortable experience for guests.

Duties and responsibilities include:

• Perform interior and exterior painting and decorating as assigned
• Load and unload equipment and supplies from work vehicle
• Move and place furnishings, equipment and other obstacles in a responsible manner in order to perform paint duties
• Prepare all surfaces for painting by using, paint removers, scrapers, wire brushes, sand blasting etc.
• Identify which paints and colours to be used for different paint work
• Fill and seal holes, crevices and cracks with putty, plaster or other prescribed filler material
• Prepare and mix paints and finishes as required
• Apply paint, varnish, enamel, lacquer etc. using brushes, rollers, spray equipment and applicators
• Maintain a neat and tidy work area, cleaning equipment and tools after usage
• Apply drop cloths and coverings over floors, walls and furnishings to protect surfaces when painting
• Monitor the quality and quantity of painting equipment, tools and material and inform management for ordering purposes
• Conduct painting duties in line with compliance and safety regulations
• Report to management on any damages, repairs and inconsistencies noted to building property, equipment and tools
• Knowledge required involves the practical application of work procedures and processes
• Planning is generally on a short-term daily / weekly basis and within regular activity cycles
• Communicates, co-ordinates and interacts with others in the value chain to ensure delivery of quality services in line with Sun standards
• Manages one's time and resources to ensure that objectives are achieved effectively and on time

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12 or equivalent National Technical Certificate
• Trade Test Certificate (Painting) 
• Minimum of 2 years’ experience as a painter 

Skills and competencies

• Required to work extended/odd hours in line with operational requirements (including public holidays and weekends)
•  Must have manual dexterity
• Physical mobility and stamina
• Good colour vision/differentiation and aesthetic instincts
• Be able to work at heights

 Additional Information

• Please Note that, Preference will be given to suitably qualified employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions.
• Please note that when applying for any position, reference checks will be completed and personal information as defined in the Protection of Personal Information Act 4 of 2013 will be processed.  In applying for this position, applicants will be deemed to have consented to such processing as defined in the included Privacy Statement.
• Please also note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application has been unsuccessful

Closing Date:23 January 2026

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Job Description

Duties and responsibilities include: 

Events / Entertainment Planning

• Have an up-to-date understanding of facilities and products available for events
• Update the events calendar
• Attend pre-event meetings and work with client to understand their event / entertainment requirements
• Offer solutions inline with specifications and client requirements aligned to the technical rider and event plan
• Use any opportunities to upsell on the event
• Co-ordinate logistical arrangements as per itinerary i.e transport, accommodation, food & beverage, etc
• Track client billing instructions against the deal sheet for each event
• Compile event info sheets and distribute to relevant stakeholders and departments
• Ensure all marketing elements are inline with the brand CI guidelines
• Resolve any problems and queries in accordance with contract stipulations, and escalate when required
• Allocate and distribute complimentary tickets as per the deal sheet, ensuring tickets are distributed to the relevant departments.

Events / Entertainment Delivery

• Compile the running order schedule to accurately reflect client requirements
• Ensure all event contract details are accurately captured and inputted onto the approved contract template in M-Files, maintaining compliance and consistency.
• Check that the venue set up meets technical and client requirements
• Co-ordinate backstage/venue/entertainer/crew deliverables as per production schedule
• Perform regular venue checks and escalate faults to Maintenance or IT for prompt action
• Communicate regularly with relevant stakeholders, inform client or relevant departments of potential problems, changes, and additions to technical resources
• Conduct all entertainment checks at least one hour before event starting time
• Escalate any issues / challenges being experienced
• Update any final amendments to function sheets and ensure the distribution to all relevant stakeholders
• Complete post event administration including event information documents, arena attendance figures and billing.
• Store and secure operating and entertainment equipment in line with the standard operating procedure.

Stakeholder Engagement

• Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.
• Collaborate with suppliers and contractors to secure event requirements, driving cost-effective solutions within the approved budget Liaise with suppliers in design and delivery of the entertainment / event requirements
• Liaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, marketing,etc.
• Liaise with marketing management to evaluate the post-mortem of the event.

Job Requirements

Minimum requirements (Qualifications & Experience)

• Grade 12
• Diploma in Marketing
• 3 – 5 years’ experience in the entertainment industry
• Exposure in the gaming industry is preferred

Work conditions and special requirements

• Ability to travel locally
• Ability to work shifts that meet operational requirements
• Valid Driver’s Licence

Core Behavioural Competencies

• Dealing with customers
• Conflict handling
• Planning and implementing
• Collecting information (including listening, asking questions)
• Problem-solving
• Clerical administrative functions
• Reviewing / evaluating (feasibility/compliance/alternatives etc.)
• Liaising and co-operating with other teams
• Public Relations / Developing relationships

Technical / proficiency competencies

• Events Planning and co-ordination
• Strong English Verbal and written communication skills
• Business acumen
• Digital acumen
• Networking skills
• Financial awareness
• Emotional resilience and ability to handle pressure
• Proficient computer skills (MS Office / Mfiles/ IFS)
• Professionalism

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Job Purpose

• Responsible for the effective management of financial controls, reporting and accounting and operational team management with specific regard to achieving business profitability and improving financial operational standards in the unit. 

Key Performance Areas

Key outputs

• Delivered Operational Financial Accounts
• Oversee the financial reporting and analysis for F&B and hotel outlets on the property to ensure the financial performance and position of the company is accurate, up-to-date and complete.
• Monitor and manage productivities and payroll costs for the departments
• Oversee the completion of stock control processes.
• Investigate unusual variances relative to budget and previous year
• Conduct an analysis of F&B and Hotel business results and identify relative trends to ensure realistic forecasts
• Find solutions to resolve anomalies and follow-up to ensure execution or change in procedure
• Review Kofax Total Agility (KTA) queries for resolution
• Send manual payments to Shared Services Centre (SSC) for payment
• Assist SSC with AP accruals at month-end
• Request invoices to be created from SSC and distribute to concessionaires, rebates, sponsors, sundry
• Provide details of AR credit notes to SSC
• Request customer refunds to be paid by SSC
• Request bank transfers between accounts where required
• Request disposals, scrappings, impairments, revaluations of fixed assets
• Request vouchers to be processed by SSC via KTA.
• Provide details of departmental recharges to the SSC for processing
• Obtain details of changes to allocations after HODs have reviewed departmental income statements. Forward to SSC.
• Conduct spot checks on cash-ups
• Compile monthly and quarterly forecasts
• Compile annual Budgets and quarterly forecasts
• Manage departmental Capex requirements
• Review financial risks (on Risk Register) quarterly and address mitigating and aggravating circumstances.
• Compliance Management
• Oversee accounting standards and processes at a unit level 
• Focus on improving processes in the unit
• Integrates Group standards into Unit Operations
• Align and update practices with new legislative and tax regulations  
• Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any financial risk to the business.
• Monitor compliance to financial procedures, costs, controls and productivities
• Complete relevant statutory returns
• Complete Annual Insurance declaration accurately according to unit financial position and requirements.
• Lodge liability claims and follow up to ensure resolution according to legal and policy requirements.
• Communicate standards and regulations with team to ensure compliance is achieved
• Financial Reporting
• Co-ordinate month end and year end activities and reporting
• Co-ordinate internal and external financial audits
• Commentary on monthly management accounts
• Assistance with annual financial statements
• Financial reporting on departmental projects and initiatives
• Compile tax packs
• Compile quarterly board packs
• Interpret results and provide value-adding recommendations to optimise financial performance (with regards product, process and practices) within the various areas of the operation.
• Compile and provide reports in line with Gaming Board and management requirements that assists stakeholders in making relevant decisions
• People Management
• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet  
• Manage employee relations within the department ** Staff communication and motivation  
• Performance contracting, reviews and development
• Provides resources and removes obstacles  to performance
• Recruit and resource for talent for positions within the department 
• Onboarding of new staff members
• Stakeholder Relationship Management
• Act as the SME on Financial statutory legislation and tax requirements
• Communicate actively with departmental managers to review cross-departmental impacts and reconcile data  
• Communicate with Financial Operations Manager and report on revenue and financial position as required
• Liaise extensively with the SSC to ensure all processes are being followed
• Partner with Business Managers to ensure management are kept updated on latest developments; risks identified and recommendations  
• Provides support and training to accounting teams
• Manages non-conformance issues
• Monitor financial performance of various departments and consult with Functional Managers on results and areas of concern
• Report and consult with management on risk areas and remedial action to be taken
• Present results to management
• Work Conditions and Special Requirements
• Ability to work shifts that meet operational requirements  

Job Requirements

Education

• B.Com Honours (CTA) with Articles or equivalent 

Experience

• At least 5 years’ experience in a general financial management environment.
• Experience in a hospitality/gaming environment an advantage. 

Skills and Knowledge

• Decision-making
• Analysing / Diagnosing performance of the department
• Reviewing - Assessing feasibility; assessing compliance; efficiencies
• Appraising / Developing Others including evaluating for recruitment, performance, coaching and training
• Controlling people and non-people resources  
• Influencing & negotiating skills
• Attention to detail
• Business Acumen
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results
• People Management 

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Job Purpose

• The Groups & Events Co-ordinator will be responsible to be the primary client contact for the successful planning, co-ordination and delivery of all events and conferencing across the business unit property with the objectives of creating a public image and the reputation of the business unit’s brand as the conferencing venue of choice. 

Key Performance Areas

• Co-ordinated Groups & Events
• Co-ordinate & sell logistical arrangements as per event itinerary i.e transport, accommodation, food & beverage with relevant stakeholders and departments across the business unit
• Conduct site inspections with client’s with regards venues and facilities
• Have an up-to-date understanding of facilities and products available for events and conferencing
• Attend pre-event meetings and work with client to understand their event and conferencing requirements
• Offer solutions in line with client requirements and facilitate requirements with third party suppliers including menus, decor, flowers, set-up, music, etc. where required
• Use any opportunities to upsell on the event
• Include billing instructions for the event on the function sheets, and track expenses
• Compile function sheets and distribute to relevant stakeholders and departments
• Record all correspondence from a company perspective to ensure brand is maintained
• Resolve any problems aRnd queries in accordance with contract stipulations, and escalate when required
• Delivered Groups & Events
• Compile the running order schedule to accurately reflect customer requirements
• Check that the venue set up meets technical (lighting, sound) and customer requirements
• Check the set-up requirements for entertainment, catering, decor, etc. in line with customer requirements and facilitate any necessary changes with relevant operational stakeholders (e.g. F&B, Banqueting, Entertainment, etc) at least 1 hour prior to start of event.
• Log calls with maintenance or IT to ensure resolution of any technical faults
• Communicate regularly with relevant stakeholders and relevant departments with regards potential problems, challenges and changes·
• Escalate any issues / challenges being experienced·
• Update any final amendments to function sheets and ensure the distribution to all event stakeholders·
• Complete post event administration including: event information documents, arena attendance figures and billing.
• Stakeholder Engagement
• Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event
• Communicate with suppliers / contractors with regards requirements for specific events / conferencing, leveraging relationships to optimise the event within the set budget
• Partner with suppliers in design and delivery of the conferencing / event requirements
• Liaise with multiple departments in the co-ordination and execution of conferencing and events including F&B, security, gaming, etc.
• Liaise with events and banqueting management to evaluate the post-mortem of the event. 

Job Requirements

Education

• Grade 12
• 3 year Diploma in Hotel Management is preferred       

Experience

• 1 – 2 years experience in a hotel environment
• Experience in event management an advantage **

Skills and Knowledge

• Events Planning & Co-ordination
• Events Management
• Strong English Verbal & Written Communication skills
• Business Acumen
• Networking skills
• Financial awareness
• Emotional resilience and ability to handle pressure
• Proficient Computer Skills (MS Office / Opera)
• Professionalism 

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Job Purpose

• The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided within the designated areas / departments are professionally executed in line with Sun standards and legislative requirements. 

Key Performance Areas

Delivered Guest Relations Plan        

• Develop guest relations objectives and deliverables in line with business unit strategy
• Facilitate the communication and implementation of customer experience deliverables for the hotel
• Conduct risk analyses i.t.o impact on short term profit margins
• Provide clear delegation of authority and accountability for deliverables
• Collaborate with the rooms management to complete a competitor analysis and benchmarking of customer services and product offerings in property catchment areas including pricing comparisons
• Provide input and motivate new product and service enhancements
• Manage and allocate people and operational resources 
• Communicate plans relative to promotions to relevant staff and stakeholders within the unit
• Develop and facilitate personalised plans for unique customer requirements in the cases of VIP guests, including butler services, etc.
• Act as the point of contact for event organisers and facilitate the co-ordination and management of site inspections, educationals and special events
• Manage the online reputation for the business unit – monitoring platforms such as  TripAdivor; Booking.com, and ensuring that guest feedback (good or bad) is recognized and responded to
• Review and manage customer feedback received via various channels e.g. Inquba respond to good or bad customer feedback

Shift Management

• Put in place staff scheduling and duty allocations to ensure maximum coverage
• Handle shift briefings / handovers / shift reports
• Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet
• Provides feedback and reports back to management on challenges being experienced on the floors
• Manage the control of stock and operating equipment as per SOP
• Completes shift reports
• Facilitate the preparation of welcome letters/cards; VIP amenities and any special requests for guests visiting the property (e.g. special flowers/cake)
• Meet and greet and ensure VIP customers; return customers; guests in high-paying room categories (e.g. Presidential suites); special Occasion customers enjoy exceptional experiences

Guest Relations Standards & Governance

• Monitor Guest Relations standards and processes
• Align practices with new legislative compliance, including regulations around health, hygiene, safety and the environment
• Implement sufficient control measures against standards (including systems and processes) & checks within each outlet to mitigate any risk to the business.
• Conduct quality assurance around customer experiences, including courtesy calls
• Conduct weekly walkabouts of all front of house and back of house areas to monitor housekeeping and aesthetic appearance of all guest areas, including conducting room checks
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these 

People Management 

• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Monitor adherence to SOPs including conducting of quality assurance calls
• Manage employee relations and disciplinary processes (when necessary) within the department
• Facilitate staff communication and motivation
• Perform and document performance contracting, reviews and development discussions
• Provides resources and removes obstacles  to performance
• Recruit and resource for talent for positions within the department
• Onboard new staff members in the department

Budget management 

Develop and manage the guest relations budget for the hotel including:

•  Budget
• Capex
• Cost management
• Financial reporting for the function including reporting on campaigns and guest relations initiatives

Customer Experience Management

• Ensures that guests are treated with courtesy and respect at all times
• Interact with guests and provide professional service standards and solutions
• Handle any escalated complaints, disputes and suggestions as required
• Engage with customers and provide a customer experience within the hotel / on the floor that will support brand loyalty ensuring SI as the brand of choice
• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Conduct staff training on product knowledge / promotions (including promotion information, functions, facilities, opening times of restaurants; activities;
• Compile plans and flag VIP guests to ensure their experience during their stay is exceptional; including the smooth movement of VIP’s to and from activities or restaurants; providing different options and activities, including external offerings, personalising their experience
• Provide post-mortem feedback with regards promotions to ensure these are always relevant and effective
• Shift handover ensures that staff have sufficient insights and information with regards VIP customers visiting the property
• Follow up on Customer feedback whilst the customer is still on site to ensure that any negative customer experiences are turned around to a positive experience 

Job Requirements

Education 

• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level 

Experience

• Minimum of 7 years’ experience with 3 years in a management position in the hospitality industry 
• Previous experience in duty management is an advantage 

Skills and Knowledge

• Corporate & industry knowledge
• Quality Assurance
• Product knowledge & standards – rooms, facilities, promotions, etc.
• Advanced written and verbal communication skills
• Proficiency in MS Office Suite, Opera 
• Business Acumen
• Financial Acumen
• Report writing
• Contract management
• Knowledge and application of legislation relating to Safety, Health and the environment
• Team Planning
• Knowledge of an additional International language is an advantage 

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Job Purpose

• The marketing manager is responsible for developing and implement integrated marketing strategies that support the hotel's revenue goals, enhance brand visibility, and drive customer engagement across all channels.
• The Marketing Manager plays a key role in positioning the hotel as a leading destination for hospitality, conferencing, events, and leisure.

Key Performance Areas

• Plan and execute multi-channel marketing campaigns to support room nights, MICE, F&B, and leisure services
• Ensure campaigns are delivered on-brand, on-time, and within budget
• Maintain consistent brand messaging across all platforms and materials
• Develop engaging content (copy, visuals, video) for digital and offline channels
• Manage website content, SEO, paid media, and social media platforms
• Track and improve online performance, engagement, and lead generation
• Support PR efforts, media engagement, and influencer collaborations
• Monitor guest reviews and social sentiment to protect and enhance reputation
• Analyse customer data, competitor activity, and market trends
• Translate insights into actionable marketing strategies
• Work with Sales, Revenue, and Operations to align marketing efforts with commercial goals
• Create promotional materials, proposals, and event support collateral
• Ensure all marketing activities comply with POPIA, CPA, and brand guidelines
• Manage usage rights, image licensing, and supplier contracts
• Lead public relations strategy including press release development, media pitching, and crisis communication management
• Build and maintain strong relationships with media, journalists, influencers, and key opinion leaders
• Plan and manage promotional events, launches, and sponsorships to increase brand visibility and customer engagement
• Coordinate and oversee on-site and virtual promotional activities, ensuring smooth execution and effective follow-up

Job Requirements

Qualifications and Experience

• Degree in Marketing / PR / Communication
• 8 years Marketing / PR and promotions experience, including in media relations
• Experience in planning and delivering a Public Relations and Communications strategy including Social Media
• Work Conditions and special requirements
• Ability to travel
• Ability to work shifts that meet the operational requirements

Skills and Knowledge

• PR skills
• Market research
• Strong English Verbal and Written Communication skills
• Business Acumen
• Digital acumen including Social Media platforms
• Networking skills
• Financial Acumen
• Cultural understanding and protocol

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Job Purpose

• Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.

Job Requirements

Education

• Grade 12 or equivalent national qualification in gaming operations
• Meet the requirements of a gaming license
• Ability to work shifts
• Work in a smoking environment

Skills

• Previous experience in a customer facing role
• Demonstrated competence in all requirements (including an ability to deal blackjack, Baccarat, Poker and roulette)

Technical Skills

• English verbal communication skills
• Numerical skills (calculations of large numbers)
• Deal tables games including Roulette / Blackjack
• Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills

Core & Personal behavioural competencies

• Problem Solving
• Collecting information
• Dealing with Customers
• Handling Conflict
• Attention to detail
• Following Instructions
• Emotional resitance
• Honesty in handling cash

Preferred Personality Traits

• Presentable
• Positive
• Team player
• Service oriented
• Energetic
• Passionate
• Friendly
• Entertaining and able to create a fun environment for guests
• Confident
• professional

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Job Description

• Sun Time Square Casino & Entertainment World would like to invite Unemployed (external) candidates from designated groups to participate in learnerships that exist in the Gaming (Cashiering) Department of our Business.

 Passed Matric with Maths and or Accounting

• Good numerical skills
• Good communication skills, verbal and written
• Confidence and ability to work under pressure
• Computer literate

Job Requirements

The Learnership offers:

• A 12- month employment contract
• The Learnership will result in a National Certificate in Gaming Level 3
• Continuous coaching, mentoring, on the job training and assessment
• Work exposure in a gaming environment.

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Job Purpose

• Responsible to investigate, audit and identify gaming product deviations and effect advanced repairs and product configuration to all gaming related equipment, in line with internal professional standards and gaming regulations. 

Key Performance Area

Gaming Product 

• Refer to the work output task register for detailed tasks. 
• Cleaning, servicing, replacing, repairing, testing components of EGMS, Gaming Kiosks, Displays, Online systems, cabling, progressives, card reader, keypads, iView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment, audio/ video.
• Record and prioritise all job cards
• Move and place EGMs
• Configure gaming equipment
• Knowledge sharing on gaming products. 
• Writing technical manuals as per operational requirements

Gaming Technical Standards

• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment

Customer Service

• Investigate and resolve customer disputes
• Provides accurate guest information including promotional information
• Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
• Guest Interaction and Service
• Contact suppliers for technical support where relevant

Audit and Investigations

• Auditing and investigating (Refer to the work output task register)
• Jackpot exceptions
• Count variances
• Machine performance checks
• Other auditing as per operational requirements
• Reports variances and make recommendations
• Communicated and follow-up to ensure all corrective actions are implemented.

Reporting and Administration

Analytical Reports: (Including but not limited to)

• Shifts reports.
• Month end feedback reports.
• Note acceptor reports.
• Card acceptance reports.
• Power Supply voltage report.
• Suspicious meter movement reports.
• Card update failures.
• Network stats check.
• Captures relevant data.
• Ensures RGP information is displayed.

Job Requirements

Education

• N5 National Electronic Certificate (light current) with relevant experience or 
• S2 or National Electronic Diploma (light current) or equivalent qualification 

Experience

• 1 year experience as a technician will be an advantage.
• Experience in the gaming industry is preferred. 

Skills and Knowledge

• Analytical skills
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking 
• Following Instructions
• Emotional resilience
• Presentable 

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Main Purpose of the job:

• Monitors the Operation to ensure gaming and non-gaming procedural compliance and protection of Company assets, staff, and guests.

Duties and responsibilities include:

• Reporting all incidents and significant events to the relevant Stakeholders.
• Prioritizes reports according to the severity of the incident.
• Captures relevant data on the EOB.
• Compiles comprehensive reports where required.
• Reviews video footage and other documentation/ reports relating to incidents, queries, and variances.
• Investigate all variances reported to the Surveillance Department
• Reports findings of the reviews.
• All Gaming procedures are monitored against the relevant functions.
• Complete target reports / punter scans and escorts on all gaming areas as per unit specific schedule.
• System and interface checks, alarm conditions tested.
• Faulty equipment is reported, recorded and repaired by the relevant department.
• Issuing and checking playing cards, where required and other gaming related equipment as per SOP.
• Identify, monitor, and actions significant events actioned as per SOP: punter scanning, table activity, jackpot verification etc.
• Monitor all non-gaming procedures against the relevant function.
• Proactive monitors high risk areas and emergency response as per procedures set out.
• Record and retain evidence.
• Ensure compliance with the KZN Gambling Board and Financial Intelligence Centre Act.

Job Requirements

Minimum requirements (Education and Experience)

• Matric Grade 12 with Math’s literacy and English fluency – written and verbal
• Gaming license 
• PSIRA C grade certificate
• Basic surveillance monitoring training (Intro to Surveillance, Tables, Slots, Finance, Cashiering toolkits)
• 1-year experience in a gaming / financial auditing / law enforcement (e.g., SAPS, Security, Defense Force, etc.) environment an advantage
• Experience using surveillance equipment an advantage.
• Computer literate
• No Criminal Record

Skills and competencies

• Ability to work shifts that meet operational requirements.
• Ability to focus on a specific task for long periods of time.
• Good physical eyesight (with or without glasses or contacts need to be able to see colour) is a precondition to perform effectively.
• An ability to detect suspicious or unusual behavior and activities. 
• Quick recognition of essential details and the ability to home in on relevant points or characteristics.
• Level and consistency of sustained concentration - prolonged attention span.
• Distinguishing between incident criteria and background noise.
• Sensitivity to deviations from standard.
• Ability to remain focused over time and maintain attention to detail.
• Speed of review ability.
• An ability to review visual screens efficiently and to pick up both detail and the broader context.
• Human Vigilance / the ability to be vigilant for sustained periods of time.