Active Jobs at Tiger Brands

Job Description
THE JOB AT A GLANCE

• You will be in charge of ensuring your team executes all tasks related to maintenance and the general upkeep of your area. This role is responsible for ensuring that all maintenance activities are done on time, as and when required. In this role you will be responsible for devising maintenance plans to mitigate breakdowns ,this involves maintenance protocol for all machinery as well as daily upkeep for non-mechanical maintenance.  It is the Maintenance Coordinators responsibility to make sure that all health and safety procedures are followed to ensure a safe working environment. You will be responsible for maintaining inventory for supplies. You will have the responsibility of managing all asset care KPI (CM, MPA, MTTR, MTBF) including a utilities budget.

Responsibilities

WHAT YOU WILL DO

• Perform tasks associated with daily upkeep
• Review, evaluate, and prioritize requests for maintenance
• Tend to all equipment that needs repair through coordinating a rapid response team
• Inspect sites regularly, responding to complaints and evaluating current status and needs
• Ensure equipment receives preventative care as needed
• Maintain and report on monthly budget
• Maintain records of all maintenance logs for machinery 
• Support in the development of and implementation of maintenance plans
• Understand and implement company Quality Control Standards 
• Report extraction and action accordingly
• Keep track of maintenance supply inventory 
• Execute utilities shutdown
• Manage a team of artisans and shift artisans (dotted line) and site contractors
• Manage site equipment (lifting equipment) and site maintenance 

WHAT YOU WILL BE MEASURED ON

• No unforeseen breakdowns during production 
• Equipment reliability
• Maintenance costs
• Quality of speed of execution 

Qualifications
WHAT YOU’LL BRING TO THE TABLE

Key Professional Competencies

• Core knowledge – Basic hand tools to perform basic repairs, proficiency in Microsoft Excel, SAP or Oracle

Key foundational competencies 

• Academic – Analytical skill, Commercial acumen, Problem solving. BTech in Mech Eng / Elec Eng / Chem Eng
• Leadership – Managing change, owning it! Developing self & others, staying a step-ahead
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning

Experience

• Function – 3+ years practical experience, degree or technical certification 
• Industry – Experience in FMCG industry, strong knowledge of steam plant, LP & HP compressed air, Generators & AVS, Water treatment and WWT. Have managed utilities shutdown
• Competency - Understanding the OHSA 

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Job Description
THE JOB AT A GLANCE:

• We are seeking a highly skilled and experienced Credit Manager to join our FSSC Accounts Receivable team. The successful candidate will be responsible for overseeing the credit granting process, ensuring the timely collection of outstanding payments, and managing the credit risk of the company for managing a sub-portfolio of customers and two teams. The incumbent will also be responsible for preparing and submitting required reports and ensure sustainable motivation and talent development within the team.  You will build and maintain relationships with key internal- and external stakeholders as well as liaise with external- and internal auditors to ensure efficient implementation and consistent, continues application of internal controls and also assist with supplying the requested information and feedback.

Responsibilities

WHAT YOU WILL DO

• Manage Credit Department by reviewing work, providing adequate support and guidance and efficient allocation of resources and workload.
• Establish and maintain strong relationships with Internal and External stakeholders
• Ensure timely submission of accurate and complete reports required.
• Set credit limits and terms for new and existing customers.
• Monitor outstanding debts and ensure timely collections.
• Develop and implement strategies to minimize bad debt.
• Work with the collections team to follow up on overdue accounts.
• Negotiate payment plans with customers when necessary.
• Ensure compliance with financial regulations and company policies.
• Monitor economic and market trends that may impact credit risk.
• Conduct regular audits to assess credit processes and mitigate fraud risks.
• Prepare credit risk reports and present findings to senior management.
• Analyse customer payment patterns and adjust credit policies accordingly.
• Track key credit metrics such as Days Sales Outstanding (DSO) and bad debt ratio.
• Handle escalated credit disputes or customer concerns professionally.

WHAT YOU WILL BE MEASURED ON

• Evaluate the creditworthiness of potential customers
• Monitor and manage the accounts receivable portfolio, including but not limited to
• Achievement of accounts paid on or before due date
• Account queries resolved within 60 days and limited accounts on hold
• Develop and implement credit policies and procedures and monitor compliance thereof
• Collaborate with other departments to optimize the credit process
• Prepare regular reports on credit and collection activities and submissions thereof on/before set deadlines
• Ensure zero balances in 90+ days
• Maintain age analysis hygiene
• Ensure no overtrading
• Achieve zero bad debt write-offs Effective and Efficient claims management
• Improvement of the working capital ratio
• Accomplishment of Personal Development Plan Goals/objectives and conducting Individual Performance Appraisals for the team.
• Achievement of satisfied customers by ensuring excellent service and engaging in personal direct contact and regular meetings with customers Avoid/limit audit findings
• Improvement of the working capital ratio
• Accomplishment of Personal Development Plan Goals/objectives and conducting Individual Performance Appraisals for the team
• Achievement of satisfied customers by ensuring excellent service and engaging in personal direct contact and regular meetings with customers
• Avoid/limit audit findings

Qualifications
WHAT YOU’LL BRING TO THE TABLE

Key attributes and competencies

• Financial Degree/Credit management diploma or equivalent
• Strong Communication and interpersonal skills
• Strong Leadership skills
• Strong Coaching and Mentoring skills
• Relevant Finance background

Experience

• 10 years Credit Risk experience in FMCG environment
• 5 years’ proven experience as a Credit Manager 
• Strong understanding of credit and collection principles
• Proficiency in financial and accounting software
• Excellent analytical and decision-making skills
• Ability to work under pressure and meet deadlines

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Job Description
THE JOB AT A GLANCE:

• You will be responsible for the maintenance and up keep of the machinery in our Pretoria Bakery division along with a team of highly qualified artisans . Together we will feed the nation . 

Responsibilities
WHAT YOU WILL DO

• Making sure machinery is available and utilized to full capacity
• Carrying out planned and preventative maintenance to improve operational efficiency on all machines assigned to the position
• Electrical and mechanical maintenance and repairs on equipment such as boilers, sterilizers, conveyors, pumps, etc.
• To minimize plant downtime through efficient & effective maintenance in line with good engineering practice
• Rewiring of electrical machinery with a view to effective improvements
• Overhaul spare / old machinery to be available when breakdowns occur
• Work in full compliance with the approved safety regulations such as LOTOTO
• Read blueprints and schematic drawings to understand how machinery should be assembled
• Working on Hydraulic and pneumatic machines with PLC circuits
• Aligning pumps, gearboxes, conveyors, electric motors and pulleys.
• Always maintaining 5s and hygiene standards in line a food manufacturing plant
• Company’s Standard Operating Procedures
• To efficiently manage stocks of spares & equipment needed to maintain plant
• Maximize Plant efficiency through continuous improvement
• Supervision and training of assistants and apprentices

Qualifications
ESSENTIAL SKILLS & QUALIFICATIONS:

Minimum Qualifications

• Matric or equivalent
• N3 Electrical Engineering and/or Mechanical Engineering
• Millwright Trade Test
• Experience within Manufacturing and FMCG

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Job Description
THE JOB AT A GLANCE

• You will be responsible for the management of total stock holding of the site i.e. ingredients and packaging materials; cleaning and sundry etc., to ensure continued supply to manufacturing and packing operations. Manage the storage of raw materials, packaging and ensure accurate stock levels through scheduled and periodic stock takes. Manage all relevant stock levels through continued liaison with central procurement and do ad-hoc procurement of non-essential items and capex, if and when required.

Responsibilities
WHAT YOU WILL DO

Key Attributes and Competencies

• Stock Management: Responsible for organising the safe, efficient and accurate receipt, storage and issue of warehouse goods; ensure effective stock control; performs a total stock management function; maintains the ERP stock system; manages all inbound logistics
• Stock Replenishment: Ensure availability of all stock items by managing minimum reorder levels as per ERP and replenishing through direct reporting to central procurement function
• Stock Control: Control inventory levels through regular physical stock counts; managing data capturing and reconciling with data on Oracle (inventory system);
• Stores Management:  Maintains physical condition of a model store by planning and implementing new design layouts; inspecting equipment; reporting items for repair and requisitions for replacement in the warehouse
• Stores Housekeeping: Maintains good housekeeping by daily checks; implements and maintains appropriate controls
• Operations: Completes operational requirements by scheduling and assigning staff; following up on work results.
• Resourcing: Maintains staff by recruiting, selecting, orienting, and training employees.
• Team Performance: Manages staff performance by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Personal and Team development:  Implement and manage workplace development programs for team; Maintain personal professional and technical knowledge through attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Safety and Security: Manage risk in protecting warehouse staff, operations and stocks by establishing and monitoring security and safety procedures and protocols.
• Environmental Health and Safety: Ensure compliance to Health and Environmental regulations; enforcing adherence to requirements; advising management on risks and needed actions to mitigate such risk, manage CoA’s; CoC’s and MSDS
• Collaboration: Co-ordinates with Planning and Production to ensure seamless teamwork and the achievement of supply objectives
• Financial control: Ensure optimal stock holding at all times; reduction of waste; proper planning; driving down working capital
• Reporting: adhere to monthly and quarterly reporting deadline on key indicators

Qualifications
WHAT YOU’LL BRING TO THE TABLE

ESSENTIAL SKILLS & QUALIFICATIONS

Key Professional Competencies

• Core knowledge – Technical: Stock and warehousing management; Risk control and safety; governance; food processing and food safety

Key foundational competencies

• Academic – BCom Logistics and Warehousing (accounting as major will be an advantage)
• Functional - - Administrative skills; analytical skill, financial acumen, attention to detail; risk management, problem solving, decision making, computer MS Office / ERP systems,  
• Leadership – Influencing others, innovation; managing change, driving long term results, owning it, collaboration.
• Personal Effectiveness – Effective communication, cross-functional interaction; interpersonal skills, negotiation skills; planning and organizing; integrity, methodical; deadline driven; creativity, continuous learning; team leadership – personal and team performance

Experience

• Function – 5 years’ experience in coordinating/supervising of the stock management and in a warehousing function
• Industry – FMCG food manufacturing

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Job Description
THE JOB AT A GLANCE

• You will work closely with the National Customer Manager to implement Customer strategy and activity plans at a regional level, thereby growing Tiger brands in line with set objectives. This will include assisting in the achievement of volume and profitability targets with the customer account on a regional level and to ensure implementation of the agreed Regional Customer Activity Plan / Promotional Grid.

Responsibilities
WHAT YOU WILL DO

• Gather, process and analyse Customer data
• Interpret and report on information
• Develop Regional Customer Activity Plan
• Customer Strategy and Activity Plan
• Conduct Customer Reviews
• Monitor and Execute Regional Promotional Plan
• Develop a Customer Proposal / Presentation
• Present Proposal to the Customer
• Secure Agreement for the Proposal
• Monitor, review and evaluate Proposal
• Implement Customer Agreements
• Monitor and Build Customer Relationships
• Achieve Projected Volume and Market Share Targets
• Monitor Competitor Activity
• Manage Customer Account Profitability

Qualifications
WHAT YOU’LL BRING TO THE TABLE
Key attributes and competencies

• Analytical skills – with the ability to create data models and to run and interpret customer-related analysis 
• Precision – Understanding written meaning and reasoning logically with data is essential at a moderate complexity level. Aptitude for statistics and figures. Decision making based on supporting data
• Superior communication skills – with an ability to visualise and communicate analysis results to the needs and skills of the respective recipient
• Establish, negotiate and communicate Business Initiatives

Experience

• 3- or 4-year diploma/degree in Business Management or similar
• 2-3 years' experience a data or analytics driven role
• Experience in Business Planning Process, Customer Needs and Objectives, Trade structure, Distribution Strategy

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Job Description

• A IT Project Lead  is a senior leadership role responsible for overseeing the management, governance, and execution of IT projects within an organization. The role is crucial for ensuring that IT projects align with the company's strategic objectives, are delivered on time, within scope, and on budget.

Responsibilities

• Develop and implement the overall strategy for the IT Project Office in alignment with the organization’s goals and objectives.
• Collaborate with senior management to prioritize projects and allocate resources effectively.
• Define project management methodologies, standards, and tools to be used across the organization
• Establish and maintain project governance frameworks to ensure consistent project delivery
• Monitor compliance with project management policies, procedures, and best practices.
• Implement risk management strategies and ensure proper risk identification, assessment, and mitigation in projects.
• Oversee the entire project portfolio, ensuring that all projects are aligned with business goals and delivering expected outcomes.
• Manage the project pipeline, ensuring the right projects are initiated, resourced, and delivered.
• Monitor and report on project progress, budget, risks, and issues to stakeholders.
• Lead, mentor, and develop a team of project managers and other project office staff.
• Foster a culture of continuous improvement, encouraging professional development and skills enhancement within the team.
• Ensure that the team has the necessary skills and tools to execute projects successfully.
• Serve as the primary point of contact for project-related communication with senior leadership and stakeholders
• Facilitate regular project status meetings and produce reports for executive management.
• Ensure clear and effective communication across all project stakeholders.
• Allocate resources efficiently across projects, ensuring that the right people are assigned to the right tasks at the right time.
• Optimize resource utilization and manage capacity planning within the IT Project Office.
• Negotiate with external vendors and partners as needed to secure resources and support.
• Implement quality assurance processes to ensure that project deliverables meet the required standards and customer expectations.
• Drive continuous improvement initiatives to enhance project delivery efficiency and effectiveness.
• Gather feedback from completed projects to refine processes and improve future project outcomes.
• Oversee the financial aspects of the project portfolio, including budgeting, forecasting, and financial reporting.
• Ensure that projects are delivered within approved budgets and provide value for money.
• Track and report on financial performance against project budgets and forecasts.

Qualifications
Key attributes and competencies

• Excellent strategic and tactical planning capabilities - proven experience in program management and project management
• Strong leadership skills, with experience managing both technical teams and business stakeholders
• Superb communication and interpersonal skills - to keep all players co-ordinated on project delivery and achieving business benefits
• Financial acumen - to support business case development and budget control
• Strong ability to manage multiple projects - be able to prioritise and engage key stakeholders across projects during tight delivery timeframes

Experience

• BCom (Information Systems) or similar; Post graduate (MBA/Masters)
• 10+ years of program and project management experience delivering across large organisations
• Proven track record of successfully delivering complex projects on time and within budget
• Project management qualifications – Agile, PMBOK or Prince 2

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Job Description
THE JOB AT A GLANCE:

• Responsible for the application of technical engineering and operational excellence through the development and embedment of strategies, standards and frameworks across multiple Bakeries. Ensures the plant operations and process design are optimized to enable safe, efficient and effective operation of facilities and infrastructure throughout its lifecycle. Identifies training needs and develops interventions aligned to optimization opportunities.

Responsibilities
WHAT YOU WILL DO:

Process efficiencies​

• Identify, develop and execute OEE improvements plans.​
• Work closely with operational teams to evaluate key plant KPI’s (Finance, Operational, Engineering), utilizing the principles of loss and waste to identify key high impact actions. Execution of these opportunities must be reflected in weekly and monthly reporting on KPI improvements.​
• Perform data and financial analyses, including cost loss matrix to identify the highest impact process/operational opportunities, and drive the implementation of these opportunities.​

Process standards and governance​

• Review and develop technical baking process standards, and implement new criteria across bakeries.​
• Responsible for technical audit and governance on baking process equipment (conduct process audits, and develop resolution plan with bakery)​

Project Management​

• Lead category projects encompassing URS development, conceptual design development/approval, process HAZOP studies, process layout, critical measurement control points (incl HACCP), hygiene factors and sustainable development considerations.​
• Lead specific CAPEX projects in terms of energy reduction, plant optimization, and cost savings.​
• Interact with Marketing to conceptualize projects and link them to factory capability.​
• Work with NPD on the development, introduction and integration of new products and projects, and own the efficiency improvement from the projects.

​MECP​

• Deploy MECP, of which the success is measured in terms of MECP measurements. Deliver the roll out of the MECP pillars across bakeries.​
• Deliver Operational Excellence through strategies deployed at all levels of the production facilities.​

People Development ​

• Identify Bakery specific training needs.​
• Develop / manage baking training content development, curricula delivery and costing thereof. ​
• Provide baking process on-the-job training and mentoring​
• Conduct baking process competence assessments for key personnel.​
• Co-ordinate and assess candidates for Chamber of Baking training.​
• Ensure that baking process training is compliant with the relevant Skills Development legislation and Tiger Brands Learning approach.​

Quality and Yield Optimization ​

• Provide expertise and problem-solving support in terms of knowledge and understanding of flour (characteristics, recipes, enzymes, cocktails, blending, challenges associated with)​
• Trouble shoot and support teams to resolve challenges related to the above. ​
• Understand the milling process, gristing and optimization thereof, its impact upon product quality, and liaise with the relevant Mills where required.​
• Understand and trouble-shoot the process of recipe optimization, specifically in terms of the function of different components in the cocktail recipe. ​
• Understand the unique requirements of the Tinkies recipe and production thereof. ​

Qualifications

ESSENTIAL SKILLS & QUALIFICATIONS:

Qualifications

• Tertiary qualification within Engineering: Industrial/Mechanical/Chemical ​
• Qualification in Food science/technology preferred ​
• Minimum 5 years Technical Bakery Experience/Master Baker Experience ​
• Technical Proficiency and Capex Management Track Record​
• Commercial / Financial Experience (Cost Management and Financial Accounting, .e.g. Finance for Finance Managers)​

Experience

• Supply Chain collaboration, process optimization, loss & waste analysis (TPM/WCM/MECP)​
• 5+ years technical experience in Process Optimization, Engineering, Project Management, ​
• 3-5 years experience in Factory Operations Management.​
• 3+ years leading cross-functional teams​
• FMCG experience is essential​
• Commercial Bakery Management experience an advantage​
• Stakeholder Management and Coordination ​
• Basic understanding of Skills Development Act and the application thereof​
• Basic understanding of Change Management principles/process

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Job Description
THE JOB AT A GLANCE

• You are accountable for developing, implementing and managing a defined regional customer or portfolio of customers’ strategy that is aligned to the national customer strategy.  You own the customer relationship and use it to maximise and capitalise on sales opportunities. In close collaboration with the Marketing, Customer and Operational teams, you need to achieve our growth targets by building and maintaining successful, commercial business relationships. You are dedicated towards improving our sales capability and creating a great place to work.

Responsibilities
WHAT YOU WILL DO

• Analyse market and customer information and use available data tools to develop a customer specific sales strategy which is translated into robust sales activities. 
• Develop and manage a customer plan and defined customer activity grid for the channel / customer and communicate to all stakeholders.
• Work with Customer Marketing to develop a defined customer or portfolio of customers’ investment strategy to deliver the budgeted volumes. 
• Develop a customer contact strategy and manage key customer relationships.
• Negotiate, track and evaluate spend ensuring activity compliance and ROI. 
• Implement and manage customer initiatives in the commercialization of innovation projects.
• Negotiate defined customer or portfolio of customers’ listings & launch support with relevant buyers.
• Control and implement the account promotional grid & budgeted spend. 
• Complete pre-& post evaluation of ROI of all account promotions to ensure maximum commercial effectiveness.
• Communicate pricing & promo activities internally and externally to all stakeholders.
• Implement and monitor co-ad spend in line with budget.
• Work with Regional Sales Managers to ensure coverage of most important stores (without overlap).
• Manage expenses and co-ad within agreed budget 

WHAT YOU WILL BE MEASURED ON

• Overall net sales target and volume
• Market share /forward share/ distribution 
• Customer profitability
• POP effectiveness and pricing strategy
• Customer Satisfaction
• Effective cost containment
• People Development (% of team meeting targets) 

Qualifications
WHAT YOU’LL BRING TO THE TABLE

Competencies

• Influencing Others – you are customer relationship obsessed. You align with customers by using a strategic and consultative sales process to understand customers’ needs and exceed their expectations while growing each customer’s and the Tiger Brands business
• Owning It – you consistently demonstrate and proactively deliver a thorough understanding of category, competition and customer and you leverage networks to ‘make it happen’ for the customer
• Driving Long Term Results – you are fixated on hitting targets and delivering service to your customers.  You can see beyond one customer or one point in time
• Developing Myself and Others – you find ways to grow and develop the sales capability of our teams.
• Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our game with our customers

Experience

• Over 3 years’ customer / key account / sales experience
• Experience managing customer accounts & relationships
• Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.)

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Job Description
THE JOB AT A GLANCE:

Contract Duration: Permanent

•  You will provide support to the distribution team to ensure smooth operations and delivering superior internal and external customer service.
• Our ideal candidate is an efficient, dynamic, and cooperative individual who can perform well while juggling multiple tasks with little or no direct supervision. The processing of all information onto the computer system.
• The successful incumbent will be required to work shifts which may include weekends and public holidays.

Responsibilities

WHAT YOU’LL BRING TO THE TABLE:
Key Attributes and Competencies

• Maintain and adhere to the standard operating procedures (SOP’s)
• Financial month end reports – in transit, value report, accuracy analysis
• Stock counts preparation and capturing
• Run and analyze Oracle reports – order management, sales order status.
• Reconciliation and record keeping of monthly expenses – stock, transport, outsourced services and pallets
• Expenses and purchase order management
• Pallet Control
• POD Control
• Internal Requisitions – generate
• Internal orders
• Endure document control in line with SHE and FSSC
• Review daily stock cover
• Track order input and delivery days
• Follow up on out of stocks and customer order fills

What You’ll be measured on:

• Expense and purchase order Management
• Pallet Control
• POD control
• Stock Count accuracy

Qualifications
ESSENTIAL SKILLS & QUALIFICATIONS:

• Core knowledge – Oracle, Excel, PowerPoint

Key attributes and competencies

• Academic –Matric / equivalent with an NQF 5 qualification in Logistics or Supply Chain Management,
• Leadership –Leading with Integrity and respect, thinking innovation, Taking the Tiger perspective, Staying a step ahead.
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Continuous learning ability to implement change processes and strategies.

Experience

• Function – 3 years’ experience in a warehouse and logistics environment.
• Industry – FMCG experience
• Computer systems - Knowledge of ERP system will be advantageous

Behavioral

• Ability to work under pressure
• Good communication skills
• Able to solve problems effectively

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Responsibilities
Outbound

• Supervise and coordinate the loading of vehicles to meet delivery requirements
• Review Open Orders Book daily
• Liaise with LCT Planner on the plan for the next day and confirm stocks.
• Ensure FIFO is practiced to prevent write offs in the Warehouse.
• Ensure that collecting Customers follow the Collection SOP at all time.

Inbound

• Ensure that all inbound stock is inspected upon receiving for visible damage, Expiry dates, Condition of the product.
• Ensure all stock received is Good Receipted Correctly and within 3 working days on Oracle
• Ensure In transit reports are run timeously and cleared.

Expenses

• Ensure all our expenses are within Budget
• Manage outsourced 3PL service providers .
• Ensure timely processing of POs and receipting
• Overtime Management.
• Staff Management.

Inventory

• Manage stock counts accuracy to 99.5%.
• Oversee daily, weekly and monthly stocktaking and inline with SOP.
• Ensure all stock movements to damages is done timeously to avoid stock losses.
• Manage FIFO Principles.
• Daily stock recons

Compliance

• Ensure that the company Food Safety and Hygiene programs is adhered to
• Ensure all safety rules and regulations (legal requirements) are complied with at all times.
• Responsible for the development and training of all employees in the distribution department and ensure that the training requirements are budgeted for.

Qualifications
Key Professional Competencies

Core knowledge  

• Supply Chain KPI’s, Logistics Administration & Operational requirements in an FMCG Company. Food Safety and HACCP Requirements.

Key foundational competencies

• Academic – Diploma in Logistics/ Supply Chain, Computer Literacy, Flair for Figures , Problem solving, Decision making, Good Communication skills.
• Leadership – Influencing others, driving long-term results, developing myself & others, staying a step-ahead, managing change.
• Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Creativity, Continuous Learning, Attention to detail

Experience

• Function –3+ Years experience in Logistics, Warehouse stock management with customer experience in retail & wholesale.
• Industry – FMCG Food manufacturing