Active Jobs at wePlace

Key Responsibilities

• Corporate Transport Operations & Site and Driver Management
• Daily Trip and Booking Management: Analyse and manage daily trip requirements to ensure timely, efficient fulfilment of client needs.
• Team Collaboration: Coordinate closely with team members to ensure accurate completion of trips.
• Driver Allocation and Site Oversight: Manage driver resources and flow per site oversee site logistics and driver support.
• Client Interaction: Liaise with clients as needed, ensuring all information is communicated clearly and accurately.
• Issue Resolution: Address and resolve client and site queries efficiently.
• Logistics Specialist Team Management
• Training and Development: Ensure all Logistics Specialists are well-trained, competent, and meet their Key Performance Indicators (KPIs).
• Scheduling and Workload Management: Organize schedules and distribute workloads to maximize team efficiency.
• Performance Oversight: Monitor team performance, set benchmarks, and support team growth.
• Efficiency Projects: Lead projects to streamline logistics processes and reduce resource waste.
• General Administrative Responsibilities
• Reporting: Prepare weekly and monthly reports on logistics operations and performance metrics.
• Process Improvement: Develop, document, and refine operational processes ensure accurate and up-to-date records.
• Cost-Saving Research: Identify and implement strategies to reduce logistics costs and improve resource allocation.
• Continuous Improvement: Identify and address redundant processes to enhance operational efficiency.
• Operations Department Overview
• Operations Manager: You will report to the Head of the Operations Department, with
• oversight on cross-company operations spanning multiple departments. The primary focus is
• on capturing and consolidating growth opportunities. Your role will contribute to this goal by
• ensuring consistency, quality, and profitability in our operations.

Key Areas Of Focus

• Consolidation: Standardize project processes, ensuring consistent quality and operational coherence.
• Company Elevation: Support the advancement of team competencies and contribute to an elevated supply chain.
• Solution Deployment: Serve as an active solutionist, identifying and implementing operational improvements in real-time.
• Strategic Advancement: Aid in aligning operational practices with overall company objectives and growth strategy.
• Core Roles and Responsibilities as a Mid-Level Operations Manager and Solutionist
• In this role, you will blend daily operations management with strategic problem-solving to
• Improve Efficiency And Foster Innovation. Responsibilities Include
• System and Protocol Evolution: Refine systems and workflows for sustainable growth and improved company coherence.
• Resource Optimization: Evaluate and optimize resource allocation across departments.
• Supply Chain Competency: Elevate standards within our supply chain to meet strategic goals.
• Operational Leadership: Support a forward-looking agenda that strengthens company alignment and leadership practices.
   

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Role Overview

• The Fleet Supervisor will be responsible for overseeing a structured, disciplined fleet management operation, with regular on-site management to ensure drivers are performing to high standards and meeting KPIs. This role entails actively driving change, enforcing protocol, and maintaining a consistent presence across various client sites to support drivers and ensure adherence to company standards. Additionally, the Fleet Supervisor will occasionally handle client trips, using a company vehicle when needed.

Key Responsibilities

• Fleet and Driver Management
• Driver Sourcing & Onboarding: Recruit and onboard drivers, subcontractors, and rental drivers as required.
• Training: Conduct training sessions to ensure drivers understand and meet KPIs, use the company Application effectively, and deliver excellent customer service.
• Performance Management: Monitor driver performance, implement disciplinary actions when
• necessary, and support driver retention initiatives.
• Structured Management: Uphold a disciplined approach across the fleet by enforcing established systems and protocols.
• Driver Support: Address driver inquiries, manage retention efforts, and provide support at client sites as needed.
• Vehicle & Fleet Oversight
• Vehicle Inspections: Conduct regular inspections, ensuring compliance with safety and operational standards.
• Vehicle Handover and Retrieval: Manage handovers and retrievals, maintaining accurate records and schedules.
• Fleet Management Protocols: Work closely with the Senior Fleet Manager to ensure that all vehicles meet protocol requirements and operate smoothly.
• Site Operations: Ensure sufficient driver coverage at all sites, proactively addressing logistical issues.
• On-Site Management and Client Support
• Site Visits: Regularly visit various client sites to monitor driver performance, address any on-site issues, and ensure drivers are maintaining KPIs and high service standards.
• Driver Accountability: Conduct spot checks and provide immediate support to ensure drivers are meeting expectations for professionalism and customer service.
• Client Relations: Act as a point of contact for on-site client inquiries and concerns, addressing issues in a professional manner.
• Client Trip Support
• Client Trips: Handle occasional client transport needs using a company vehicle, ensuring punctuality and excellent service
• Logistics and Site Coordination
• Trip Analysis and Booking: Review client trip requests, ensuring proper booking, grouping, and
• driver assignment.
• Client and Site Liaison: Act as a point of contact for clients, managing inquiries, handling support
• tickets, and coordinating with client sites as necessary.
• Logistics Team Oversight: Supervise the Logistics Specialist team, enforcing KPIs and overseeing schedules, bookings, grouping, and assignments.
• Client Communication: Professionally handle client inquiries, ensuring satisfaction and timely
• Management and Process Improvement
• Team Management: Lead the Logistics Specialists team with a structured, disciplined approach, promoting collaboration and accountability.
• Project Planning: Develop and lead initiatives to enhance operational efficiency and reduce waste.
• Process Documentation and Reporting: Document and codify protocols, maintain accurate records, and prepare regular performance reports.
• System and Structure Development: Drive changes that enhance efficiency, introducing new systems and management protocols as needed.
• Start-Up Initiatives
• System Creation: Collaborate with leadership to implement structured systems and protocols.
• New Ventures: Support expansion initiatives and other projects led by senior management.
• Training and Onboarding
• You will receive training from the Operations Team, including Dylan, Cline, and [User]. We anticipate you will be fully operational within three weeks, with regular check ins to ensure a smooth transition.

Additional Requirements

• Highly organized, structured, and disciplined.
• Strong interpersonal and communication skills for effective client and team interactions.
• A proactive mindset, able to drive change, enforce protocols, and manage multiple sites and teams effectively.

This Role Offers:

• A fast-paced, collaborative start-up environment.
• Opportunities to develop systems and processes within the company.
• Necessary resources for a hybrid work setup (laptop, cell phone, data, etc.).
• Use of a company car for client trips and regular site visits.
   

go to method of application »

Role Overview

• The Fleet Supervisor will be responsible for overseeing a structured, disciplined fleet management operation, with regular on-site management to ensure drivers are performing to high standards and meeting KPIs. This role entails actively driving change, enforcing protocol, and maintaining a consistent presence across various client sites to support drivers and ensure adherence to company standards. Additionally, the Fleet Supervisor will occasionally handle client trips, using a company vehicle when needed.

Key Responsibilities

• Fleet and Driver Management
• Driver Sourcing & Onboarding: Recruit and onboard drivers, subcontractors, and rental drivers as required.
• Training: Conduct training sessions to ensure drivers understand and meet KPIs, use the company Application effectively, and deliver excellent customer service.
• Performance Management: Monitor driver performance, implement disciplinary actions when
• necessary, and support driver retention initiatives.
• Structured Management: Uphold a disciplined approach across the fleet by enforcing established systems and protocols.
• Driver Support: Address driver inquiries, manage retention efforts, and provide support at client sites as needed.
• Vehicle & Fleet Oversight
• Vehicle Inspections: Conduct regular inspections, ensuring compliance with safety and operational standards.
• Vehicle Handover and Retrieval: Manage handovers and retrievals, maintaining accurate records and schedules.
• Fleet Management Protocols: Work closely with the Senior Fleet Manager to ensure that all vehicles meet protocol requirements and operate smoothly.
• Site Operations: Ensure sufficient driver coverage at all sites, proactively addressing logistical issues.
• On-Site Management and Client Support
• Site Visits: Regularly visit various client sites to monitor driver performance, address any on-site issues, and ensure drivers are maintaining KPIs and high service standards.
• Driver Accountability: Conduct spot checks and provide immediate support to ensure drivers are meeting expectations for professionalism and customer service.
• Client Relations: Act as a point of contact for on-site client inquiries and concerns, addressing issues in a professional manner.
• Client Trip Support
• Client Trips: Handle occasional client transport needs using a company vehicle, ensuring punctuality and excellent service.
• Logistics and Site Coordination
• Trip Analysis and Booking: Review client trip requests, ensuring proper booking, grouping, and
• driver assignment.
• Client and Site Liaison: Act as a point of contact for clients, managing inquiries, handling support
• tickets, and coordinating with client sites as necessary.
• Logistics Team Oversight: Supervise the Logistics Specialist team, enforcing KPIs and overseeing schedules, bookings, grouping, and assignments.
• Client Communication: Professionally handle client inquiries, ensuring satisfaction and timely
• Management and Process Improvement
• Team Management: Lead the Logistics Specialists team with a structured, disciplined approach, promoting collaboration and accountability.
• Project Planning: Develop and lead initiatives to enhance operational efficiency and reduce waste.
• Process Documentation and Reporting: Document and codify protocols, maintain accurate records, and prepare regular performance reports.
• System and Structure Development: Drive changes that enhance efficiency, introducing new systems and management protocols as needed.
• Start-Up Initiatives
• System Creation: Collaborate with leadership to implement structured systems and protocols.
• New Ventures: Support expansion initiatives and other projects led by senior management.
• Training and Onboarding
• You will receive training from the Operations Team, including Dylan, Cline, and [User]. We anticipate you will be fully operational within three weeks, with regular check-ins to ensure a smooth transition.

Additional Requirements

• Highly organized, structured, and disciplined.
• Strong interpersonal and communication skills for effective client and team interactions.
• A proactive mindset, able to drive change, enforce protocols, and manage multiple sites and teams effectively.

This Role Offers

• A fast-paced, collaborative start-up environment.
• Opportunities to develop systems and processes within the company.
• Necessary resources for a hybrid work setup (laptop, cell phone, data, etc.).
• Use of a company car for client trips and regular site visits.
   

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Purpose Statement

• This role is responsible for providing strategic direction through establishing a data and analytics culture and capability for the company’s Channels Product Line. The goal is to deliver strategic objectives, create business value, manage risk, reduce cost, and drive innovation by harnessing and leveraging data as an asset, while managing the product through its entire life cycle, from planning to delivery. 

Experience

• 10+ years’ business management experience within Data Management, Data Analytics, or Data Science, ideally in a fast-paced and complex business setting, innovative high performing environment such as banking or Operations 
• Demonstrated background in a senior or strategic leadership role related to Data Management or Data Analytics, including over 5 years’ experience of managing data teams. 
• Business and product vision; has had ownership responsibility for a Product previously 
• Working at strategic, tactical and technical levels 
• Career experience to include some time in one or more technical roles (e.g. data engineer, data architect, Data science, etc.) 
• Engaging with both technical and non-technical senior stakeholders across various business units to convey data strategies and capabilities effectively. 
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications 
• Earning trust across different levels and multiple groups of a large organization 
• Scoping/running usability studies and/or customer research 
• Using influence and relationships to drive and achieve objectives 
• Leading and managing multi-functional teams to deliver 
• Managing and working with remote / hybrid teams 

Education

Qualifications (Minimum)

• Bachelor's Degree 
• Grade 12 National Certificate / Vocational 

Qualifications (Ideal or Preferred) 

• Honours Degree 
• AWS certificate and Data Qualifications 

Knowledge And Experience

• Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input 
• Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives 
• Financial acumen - sufficient to effectively operate own cost center 
• People leadership and management practices to empower, create focus and delivery 
• Organizing, planning and prioritizing work 
• Data-driven approach; analytical and quantitative skills 
• In-depth knowledge surrounding: 
• Data Strategy 
• Data principles (modelling, engineering, data quality) 
• Data Management and management of data as an asset 
• Database and Data Warehouse technologies and architectures 
• Data Analytics and Reporting 
• Data Science and Machine Learning 
• Cloud and Big Data Technologies 
• Digital Business Models 
• Entire data lifecycle 
• AWS 
• Technologically literate and able to adapt to new technologies 
• Able to dive deep in understanding the product, the business, and the competitive landscape 
• Able to present complex technical information in a clear and concise manner to a variety of audiences 

Skills

• Commercial Thinking Skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Strategic Thinking Skills
   

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• To design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. The candidate will translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.

Technology Used

• AWS Platform
• Jira
• Confluence

Minimum Education

• Grade 12 National Certificate / Vocational
• Relevant qualification OR Certification in IT or software Development

Experience

Experience with back-end frameworks and technologies:

• 6+ years’ proven experience in back-end software development, project delivery and implementation
• Programming / coding skills on Java
• Database systems and query optimization (e.g., SQL, NoSQL).
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control

What will be exciting in the role? (e.g projects in pipeline, exposure/influence) 

• New projects, new tech stack alignment to cloud based platforms.
• New team and expansion, exposure and collaboration with the Retail delivery team
• What would be most challenging in the role? (Environment, Pressurized environment, stakeholder engagement etc.) 
• High pressure
• Engaged stakeholders
• Agile environment – prone to change
• Describe the Team? Any team dynamics we should be aware of? (To understand what type of personality will fit into the team) 
• Young, vibrant, charismatic team. Doers and pioneers. High levels of ownership.
• What are the unique selling points of this role? (Think growth, products, technologies, stability, potential development, etc) 
• Growing focus in Business Banking, investment in the R&R stream has been received to transform the tech landscape for improved risk management.