Active Openings at Datafin Recruitment

DUTIES:

• Lead the full solar PV project lifecycle, from feasibility through to construction and commissioning
• Manage multiple solar PV projects acting as Principal Agent / Owner’s Engineer
• Coordinate project meetings, milestone tracking, and contractor claims
• Conduct site visits for feasibility assessments and construction quality checks
• Support the commercial team with feasibility assessments, including site inspections, layout reviews, and Capex modelling.
• Review detailed designs, drawings, datasheets, and calculations
• Ensure compliance with project specs, local standards, and contractual obligations
• Liaise with client-side professionals (QSs, architects, engineers)
• Participate in contract negotiations and supplier due diligence
• Lead EPC tendering, evaluation, and supplier selection
• Track key project deliverables and update internal systems
• Produce technical and construction progress reports
• Capture and document lessons learned and best practices

REQUIREMENTS:

Minimum Requirements:

Essential:

• Technical qualification: BSc Eng, B Tech, or PMP Certification
• Minimum 5 years’ experience in project management or construction management within the engineering, renewable energy, or built environment sectors
• Confident presenter and stakeholder manager

Preferred / Advantageous:

• Solar PV engineering or EPC experience, especially in the C&I market
• Electrical qualification or Wireman’s License
• Experience with JBCC Minor Works or Principal Building Agreements
• Familiarity with PV system components (electrical & mechanical)
• Solar PV design or draughting experience
• Google Workspace proficiency
• Experience in consultancy, Lenders TA, Owner’s Engineering, or Construction Monitoring

ATTRIBUTES:

• Excellent verbal and written communication skills
• Detail-oriented, proactive, and self-managing
• Able to operate independently while collaborating with internal teams
• Adaptable to the rapidly evolving landscape of renewable energy in South Africa 
• A great communicator with a passion for clean energy solutions 

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DUTIES:

• Support of existing development code base including patches and enhancements.
• Document current code base including ensuring proper code management and version control.
• Develop new solutions based on business requirements.
• Understand business processors and align these requirements within a Development environment.
• Assist Senior Developers with any overflow workload.
• Implement Development best practices.
• Ensure that code development aligns to the IT infrastructure roadmap including cloud development.
• Investigate current development trends and proposing potential new practices to the team.
• Fulfil a Database Administrative role including database support, analytics and reporting.

REQUIREMENTS:

• BSc in Computer Science/ Software Engineering or a related degree.
• 5+ Years’ experience as a .Net Developer.
• Experience working with C#, ASP.Net.
• Experience with SQL and RDBMS database concepts and design.
• A good understanding of .Net Core and Entity Framework.

ATTRIBUTES:

• Exceptional communication skills.
• Self-motivated.
• Organised and the willingness to always learn new technologies. 
• Competent problem-solver when developing ways to optimise performance and satisfy both technical and business needs. 

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DUTIES:

Your mission, should you choose to accept:

• Strategy Development: Design and oversee the company’s digital strategy and roadmap, ensuring alignment with organizational values and business objectives.
• Innovation & Best Practices: Foster a culture of digital innovation, staying updated with emerging tech trends and deploying best practices.
• Digital Culture Champion: Lead the transition towards a digitally-enabled working culture, optimizing skills, processes, and tools to meet business goals.
• Project Management: Direct a team in delivering digital solutions, piloting new platforms effectively, and ensuring successful implementations.
• Customer-Centric Problem Solving: Always prioritize the end customer’s needs, guaranteeing that digital solutions enhance their overall experience.
• Team Leadership: Manage and motivate the team, ensuring engagement, team cohesion, and high performance.
• Implementation Oversight: Oversee the digital implementation plan, ensuring timely delivery of technology solutions within budget. Support the team in risk identification, contingency planning, and stakeholder engagement.
• Vendor Collaboration: Collaborate with the internal Procurement Team to negotiate deals with external vendors, including cost, contracts, and services.
• Change Management: Promote the adoption of new digital tools and technologies across the organisation.
• Training Development: Design and deliver training materials to facilitate understanding and use of new systems within the organization.

REQUIREMENTS:

• Experience: Min 2 years’ experience in digital transformation or a similar role. Experience of having implemented and evaluated organizational digital solutions and delivering large scale change that added value to the organization.
• Educational Background: Recognized Degree in Business, Engineering, IT or Computer Science related discipline or equivalent combination of education, training and experience.
• Leadership Skills: Demonstrated experience in leading diverse teams, fostering innovation, and driving change. Ability to mentor, guide, and develop team members.
• Project Management: Experience with Agile methodologies, SCRUM, or other project management frameworks. Proven ability to oversee multiple projects simultaneously and ensure timely delivery.
• Soft Skills: Excellent communication and interpersonal abilities. Adaptable and resilient in the face of challenges and a rapidly changing environment.
• Knowledge: Extensive technological knowledge, firm grasp of industry best practice, and solid understanding of the overall technological landscape.  
• Having strong relationships with key third-party software vendors or suppliers will be beneficial. 

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DUTIES:

• Approach existing clients with connectivity, PBX, voice, and printers to offer firewalls/end point protection.
• Sell to new opportunities.

REQUIREMENTS:

• Must have experience with firewall and related services. 
• Must have previous experience selling Sophos brand products. 

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DUTIES:

• Build scalable PHP applications using Laravel (they run both 6.x and 12.x projects)
• Maintain and evolve RESTful and gRPC APIs that support their Android (Kotlin) and iOS (Objective-C) apps
• Implement real-time features using sockets (WebSockets and gRPC bi-directional streams)
• Lead the design and integration of webhook-based systems (both hosted and third-party)
• Optimise PostgreSQL queries, manage queue workers, and use Redis for caching and job orchestration
• Work on infrastructure-as-code, deployment and scaling via Kubernetes and Bitbucket CI/CD on AWS  
• Mentor junior developers and help standardise development practices and architectural decisions
• Collaborate on upcoming features like IoT data feeds, PTT (Push-to-Talk), and live video stream integrations
• Contribute to debugging cross-platform issues, performance tuning, and incident response

REQUIREMENTS:

• 5+ years of PHP backend experience, with solid Laravel knowledge (preferably across LTS versions)
• Experience building and integrating real-time socket-driven systems (e.g. WebSockets or gRPC)
• Proven ability to design scalable, secure REST and event-driven APIs
• Strong database skills (PostgreSQL preferred, bonus if you’ve used PostGIS)
• Proficiency with Redis (queueing, caching), Docker, and CI/CD workflows
• Exposure to webhook architectures (creating and consuming), and handling external service integrations
• An eye for performance and maintainability, especially across large-scale deployments
• Bonus: experience with PTT, live video/audio feeds, IoT data streaming or BLE integrations
• Bonus: experience improving legacy platforms or introducing developer process/tooling improvements

ATTRIBUTES:

• Proactive mindset and strong problem-solving skills 

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DUTIES:

• Lead the digitisation and scaling of operational processes and systems within the 5-Year Digital Transformation Roadmap  
• Take ownership of identifying, analysing, and recommending scalable solutions while ensuring they align with long-term business objectives.
• Identify risks, dependencies, and opportunities for accelerating transformation efforts.

Own and Drive Process Optimisation and Scalability  

• Analyse and identify inefficiencies in operational processes.
• Design, recommend, and implement scalable solutions that align with long-term business goals.
• Drive continuous improvements in lead handling, process efficiency and automation, and enhanced query resolution and customer experience within contact centre.

Lead Technology Evaluation and Vendor Selection  

• Work with the solutions analyst with vendor evaluations and selections, ensuring that technology aligns with digital strategy.
• Collaborate with Data and business units to integrate automation tools effectively.
• Ensuring future-proof, scalable technology adoption by operational teams

Performance Monitoring and Continuous Optimisation:  

• Develop and implement key performance tracking mechanisms for all workflow improvements.
• Continuously refine processes based on data-driven insights.

Data Flow and Automation  

• Lead the identification and implementation of automation opportunities across operational departments.
• Collaborate with AI specialists to implement intelligent automation solutions.
• Monitor data flows, and identify inefficiencies, and optimisation opportunities.
• Drive Process Reengineering and Cross-Functional Collaboration
• Continuously engage with stakeholders to identify pain points and implement solutions.
• Take the lead in workflow redesign to enhance operational efficiency.
• Ensure alignment between automation efforts and company-wide objectives.

REQUIREMENTS:

• Min 2 years’ experience in process enhancement or automation role.
• Formal qualification in Industrial Engineering, Information Systems, Computer Science, Business Management or equivalent.
• Strong problem-solving capabilities.

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DUTIES:

Build & Deployment Automation –

• Design and maintain CI/CD pipelines using Azure DevOps pipelines.
• Automate builds for .NET Core / .NET framework applications.
• Manage release pipelines to Azure App Services, IIS, and Azure SQL.

Version Control & Configuration Management –

• Administer Azure Repos or GitHub Enterprise.
• Maintain branching strategies (Git Flow) and enforce code quality policies.

Release Management –

• Plan, coordinate, and execute releases across development, staging, and production environments.
• Implement release gates and approvals using Azure DevOps environments.

Environment & Infrastructure Management –

• Deploy and manage infrastructure with ARM templates, Bicep, or Terraform (Azure Provider).
• Automate provisioning and scaling in Azure Cloud.

Monitoring & Incident Management –

• Implement monitoring with Azure Monitor, Application Insights, and Log Analytics.
• Manage rollback and recovery procedures in case of failed deployments.

Security & Compliance –

• Apply security best practices in Azure DevOps, including Role-Based Access Control (RBAC).
• Ensure secure handling of secrets with Azure Key Vault.

 REQUIREMENTS:

• CI/CD Tools: Azure DevOps Pipelines, GitHub Actions (for MS Stack)
• Version Control: Azure Repos, GitHub Enterprise
• Scripting & Automation: PowerShell, YAML (for pipeline definitions), Bicep
• Cloud Platform: Azure (App Services, Azure SQL, Azure Functions, Storage Accounts)
• Monitoring: Azure Monitor, Application Insights
• Security: Azure A

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DUTIES:

• Load, update and manage menus, recipes, and pricing in the POS system.
• Efficiently deploy menu updates across all stores.
• Ensure consistency, accuracy, and functionality of POS menu data.
• Work closely with Operations teams to align POS setup with store requirements.
• Troubleshoot and resolve menu-related POS issues.
• Maintain detailed documentation of menu changes and deployment schedules.
• Support training of store staff on new menu items or POS updates.
• Collaborate with Inventory and Finance teams to align POS data with ERP systems.
• Assist in monitoring and managing inventory levels and movements across multiple branches.

REQUIREMENTS:

Qualifications –

• Degree or Diploma in Business Administration, IT, or related field (preferred).

Experience/Skills –

• 2+ Years of experience in an Administrative, Operations, or IT-related roles.
• Proven experience with ERP systems and Inventory Management.
• Exposure to multi-branch operational environments.
• Strong organizational and administrative skills.
• Proficient in IT systems, particularly POS software.
• Ability to quickly understand and apply menu structures, recipes, and pricing.
• Skilled in translating complex data into functional, user-friendly POS layouts.

Beneficial –

• Experience with POS systems.
• Background in Food & Beverage or Retail operations.

ATTRIBUTES:

• Meticulous attention to detail.
• Excellent communication and collaboration abilities. 
• Structured, self-disciplined, and proactive mindset. 

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DUTIES:

• Provide an end-to-end service where you facilitate the whole process from contacting the client to gathering information/evidence, reviewing and validating the evidence, quoting the correct replacement/s, and then facilitating the replacement process.
• You will have to manage and deliver a superior claims service to ensure that all claims are investigated and settled within the limits of the policy coverage.  
• Provide support to the AU / NZ team by providing technical claims and bicycle knowledge.

REQUIREMENTS:

• Passion for providing excellent customer support
• Ability to manage end-to-end claims processes
• Ability to detect fraudulent claims
• Understanding of policy and regulatory compliance

Preferred/Desirable Requirements (any of the following):

• Experience in the cycling industry
• Insurance knowledge 
• A three-year degree (in any field) 

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DUTIES:

• Taking inbound calls relating to inquiries and updates and transferring calls to the correct people quickly and efficiently.
• Attending any missed calls, emails and Chat messages.
• Dealing with customer complaints in a professional manner.
• General customer service support.
• Online customer support for Hubtiger

REQUIREMENTS:

• Have 2+ years of relevant work experience.
• Have a proactive approach when it comes to dealing with clients.
• Be highly motivated and positive.
• Work well within a team environment.
• Have strong communication skills at all levels. 
• Be eager to learn the products and daily processes to become an expert on the topics. 

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DUTIES:

• Own the full sales process – Respond to inbound inquiries, qualify leads, deliver demos, prepare proposals, and close deals.
• Engage with users – Understand their needs, resolve queries, guide them through the platform, and provide clear product recommendations.
• Provide technical support – Troubleshoot issues related to functionality, compatibility, or user setup, ensuring prompt resolution.
• Enhance user experience – Gather feedback, identify pain points, and advocate for improvements.
• Upskill users – Lead onboarding sessions and training to help users get the most from the product.
• Collaborate internally – Work with the billing and technical team to escalate and resolve complex issues and implement user-requested features.
• Drive customer success – Monitor usage, offer tailored solutions, ensure satisfaction and retention, and identify upsell or cross-sell opportunities.
• Respond to customer queries via email, chat, phone, and helpdesk, resolving or escalating issues as needed.
• Respond to inbound sales inquiries via email, chat, and phone; qualify leads and ensure timely follow-ups and convert them to paying customers.
• Deliver product demonstrations and walkthroughs tailored to prospective customer needs.
• Prepare proposals, manage subscription plans, and close deals.
• Manage all customer interactions, including support tickets, onboarding, and ongoing communication.
• Set up and maintain CRM workflows to streamline support and sales processes; follow-ups, reminders, sales tasks etc., ensuring accurate and complete data.
• Maintain the sales pipeline and ensure timely follow-ups through CRM workflows.
• Guide new users through setup, training, and account activation.
• Build and maintain strong customer relationships through regular check-ins, proactive outreach, and responsive support.
• Manage user accounts and access permissions, including plan changes and account transitions.
• Identify and suggest upselling or cross-sell opportunities aligned with customer needs.
• Create and maintain internal and external support material (e.g., guides, help articles, training resources)
• Capture and escalate customer feedback, bugs, and feature requests.
• Identify trends and recurring issues and propose proactive solutions to improve the customer journey.

REQUIREMENTS:

Soft Skills

• Excellent written and verbal communication
• Empathetic and customer-centric approach
• Strong problem-solving and critical thinking
• Time management and prioritisation
• Adaptability in fast-paced environments
• Proactivity and initiative
• Collaboration and team orientation
• Professional, approachable, and emotionally intelligent

Hard Skills

• Strong technical aptitude and quick learning of new tools and systems
• Full-cycle sales experience (inbound qualification to close)
• CRM management, including pipeline tracking and workflow automation
• Helpdesk software proficiency (e.g. Intercom, Zendesk)
• Product demonstration and user training delivery
• Troubleshooting and basic technical support
• User account and access management
• Basic reporting and analytics (e.g., usage or ticket trends)
• Documentation and process mapping
• Data accuracy and completeness, and CRM hygiene

Qualifications And Experience

Essential

• Grade 12
• Tertiary qualification
• 2+ years’ experience in customer support, customer success, or technical sales

Desirable

• Familiarity with CRM and helpdesk tools (e.g. Pipedrive, Intercom, Zendesk)
• Experience in a SaaS or tech support environment

ATTRIBUTES:

Essential

• Integrity: Ethical, does not cut corners, trustworthy, and prioritises company interests over personal gain.
• Customer focus: Monitors client satisfaction, builds strong relationships, and is visible and accessible to clients.
• Sound judgement / Decision Making: Applies consistent logic, rationality, and objectivity; avoids being indecisive nor impulsive.
• Resourcefulness / Initiative: Finds creative ways to overcome barriers, delivers results despite constraints, and demonstrates a bias for action.
• Adaptability: Flexible, resilient, and effective in navigating complexity and change.

Desirable

• Excellence: Holds self and others to high performance standards, shows strong accountability, and has low tolerance for mediocrity.
• Listening: Attuned to others’ opinions, needs, and emotions; listens actively with empathy and patience.
• Likeability: Emotionally intelligent, warm, compassionate, and approachable; not arrogant; maintains a sense of humour.
• First impression: Professional in demeanour, presents well through body language, eye contact, posture, and tone.

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DUTIES:

• Sign-up new rental agencies to distribute the zero-deposit solution.
• Meet (and exceed) sales targets by working with Agent Partners to sell the zero-product solution to landlords and tenants.
• Manage existing Agent Partner relationships to grow the business.
• Work closely with management to shape and deliver the sales strategy.
• Have fun and grow the franchise.

REQUIREMENTS:

Qualifications –

• A Degree or Post-graduate qualification in Business or Marketing.

Experience/Skills –

• At least 2-years’ experience in Business-to-Business sales, ideally with real estate rental experience.
• Ability to engage and establish a trusting relationship with senior stakeholders (CEO, Agent Principal, etc.) at Real Estate Agencies.
• A self-starter who can achieve sales results with limited supervision.
• An aptitude for analytics and the ability to use data to drive sales.
• Strong negotiation skills.
• Attention to detail. 
• A relentless focus on customer-centricity. 

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DUTIES:

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage the relationship with the client and all stakeholders.
• Develop detailed project plans to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Responsibility to upsell & grow project remits.
• Perform risk management to minimise project risks.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.

REQUIREMENTS:

• 3 Years of proven experience in Project Management, Software Development Lifecycle, e-Commerce or Business Development.
• Experience in digital execution – either in an agency or digital production environment.
• Experience in delivering websites and digital solutions end-to-end.
• Process-driven: Strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability.
• Solid stakeholder and client management skills: more than just delivery, you should be great at aligning teams, managing expectations, and keeping projects on track.
• Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders.
• Experience in retained website management and improvements.

Tech Tools –

• Platforms: WordPress, Shopify, SaaS, Headless CMS (Sanity, Next/Nuxt.js)
• Creative / Process: UX / UI, Jira, Agile (Scrum/Kanban)

ATTRIBUTES:

• Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines.
• Strong written and verbal communication skills.
• Presentation skills.

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DUTIES:

• Design, develop, and maintain high-quality software applications that meet business requirements.
• Work with cross-functional teams to ensure successful software delivery.
• Optimize applications for maximum speed and scalability.
• Troubleshoot, debug, and resolve issues across the entire application stack.
• Participate in code reviews, architecture discussions, and technical planning sessions.
• Write clear and maintainable code, following industry best practices.
• Stay up to date with emerging technologies and suggest ways to improve existing codebases or processes

REQUIREMENTS:

Core Technical Requirements:

• 5+ years of professional software development experience.
• Experience with Microsoft Azure cloud services
• Proficiency in C# / .NET Framework React.js and TypeScript JavaScript (ES6+) VB.NET
• Strong understanding of web development principles, including responsive design and REST APIs.
• Experience with relational databases such as SQL Server or MySQL.
• Knowledge of version control systems like Git.

Nice to Have:

• Familiarity with cloud platforms beyond Azure (e.g., AWS).
• Experience with CI/CD pipelines and DevOps practices.
• Understanding of Agile development methodologies.
• German language skills.
• Exposure to public sector environments.

ATTRIBUTES:

• Self-motivated and results-driven with a strong sense of ownership.
• Detail-oriented, analytical, and a clear communicator.
• Comfortable working in a fast-paced, multicultural team environment.  
• Eager to learn, grow, and contribute to their expanding IT department.  

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DUTIES:

Internal Process –

• Identify on-site/review scope areas for the year.
• Roll out the on-site/desktop programme (Planning, conduct meetings, perform the detail work, reporting).
• Build and maintain stakeholder relationships and ensure the profile of the supervisory capability is both elevated and maintained.
• Provide guidance, advice and regulatory oversight on the adherence to the Financial Markets Act (FMA), Financial Sector Regulation Act (FSRA), Rules and Directives to ensure compliance risks are identified, assessed, managed and reported on.
• Develop and maintain a clear understanding of the financial markets’ ecosystem and the nature of the business conducted by regulated entities.
• Adopt and adhere to risk-based approach to the supervision of regulated entities.
• Develop a solid understanding of the FMA, FSRA, Collective Investment Schemes Act, Rules and Directives.
• Keep abreast of all regulatory developments and changes that may possibly impact regulated entities and engage relevant stakeholders on a timely basis to ensure that the regulatory and supervisory framework remains fit for purpose.
• Provide advisory services to regulated entities.
• Develop reports with findings and recommendations for corrective actions.
• Execute on the annual supervision and enforcement program within set timelines.
• Provide end-to-end eco system Risk Management (identify, assess, manage, monitor, report and track findings).
• Monitor any emerging risks to the capital markets that may require the introduction of or amendments to the supervisory framework to mitigate the identified risks.
• Propose changes to Rules and Directives based on risks and vulnerabilities identified in the ecosystem.
• Contribute towards the creation of a compliance culture in the ecosystem, training and awareness initiatives by becoming a trusted advisor to regulated entities (whilst maintaining independence).
• Challenge the status quo.
• Reinforce a culture of excellence.

Engage with clients in a client centric manner (Client Services) –

• Ongoing relationship building with internal and external stakeholders to ensure excellent business delivery.
• Deliver effective and consistent service to stakeholders.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Facilitate presentations to customers, staff, existing customers, potential customers and stakeholders.
• Perform solution demonstrations to internal and external stakeholders.
• Ensure that Supervisory queries are resolved efficiently and speedily to enhance client experience.
• Coordinate with regulatory bodies to ensure alignment with industry standards.

Self-management and teamwork (People) –

• Develop and maintain productive and collaborative working relationships with colleagues, peers and stakeholders.
• Continuously develop own expertise in terms of professional and industry knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.

Contribute to financial controls and planning (Finance) –

• Identify and recommend solutions and enhancements to increase cost effectiveness and operational efficiency.
• Implement and provide input into governance processes, systems and legislation within area of specialisation.
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
• Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.

REQUIREMENTS:

Qualifications –

• Grade 12 or equivalent.
• Degree or Diploma in Risk, Internal Audit or a related field of study.

Experience/Skills –

• Minimum 5 years knowledge and experience in the financial market.
• Solid knowledge and understanding of internal audit, controls, governance and compliance.
• Experience involving FAIS, CISCA, FICA, and Data Privacy legislation.
• Industry knowledge on Offshore Investments, with experience in Post Trade Services in the Capital Markets and LISP.
• Advanced report writing skills.

Advantageous –

• Knowledge of Trading Book instruments.

ATTRIBUTES:

• Problem solving abilities.
• Committed and passionate about providing superior customer service.
• Ability to handle conflict with customers and resolve these amicably.
• Strong verbal and written communication skills.
• Strong learning aptitude and willingness to be coached and mentored.
• Attention to detail and organizational skills.
• Proactive and self-motivated with a strong work ethic.
• Can adapt to a dynamic learning and work environment.
• Ability to provide information clearly to new customers.
• Able to work proactively and independently to deliver precise and accurate work.
• Take ownership for driving personal career development.