Active Roles at Flash Group

Job Role :

• To design, build, maintain and enhance secure, scalable Android applications that enable seamless digital payment experiences for millions of customers, while contributing to Flash's technology strategy and product innovation.

Requirements

MINIMUM REQUIREMENTS:

• 3-5 years of relevant experience

TECHNICAL SKILLS:

• Strong Android development experience using Kotlin.
• Experience building native Android applications.
• Knowledge of Android SDK, Android Architecture Components and Jetpack libraries.
• Experience integrating RESTful APIs and third-party services.
• Understanding of MVVM and modern mobile architecture patterns.
• Experience with Git version control.
• Experience with CI/CD pipelines for mobile deployments.
• Experience publishing and maintaining applications on the Google Play Store.

COMPETENCIES / ATTRIBUTES:

• Problem Solving: Identifies root causes and delivers practical, scalable solutions in a fast-paced fintech environment.
• Collaboration: Works effectively with developers, product teams, QA and business stakeholders to achieve shared outcomes.
• Ownership and Accountability: Takes responsibility for delivery, quality, stability and continuous improvement of applications.
• Attention to Detail: Produces high-quality, secure and reliable solutions with a strong focus on accuracy.
• Continuous Learning: Keeps up to date with emerging mobile technologies, tools and industry trends.
• Adaptability: Responds positively to changing priorities, customer needs and technology requirements.
• Effective Communication: Clearly communicates technical concepts, risks and recommendations to both technical and non-technical audiences.
• Customer Focus: Develops solutions that improve customer experiences while supporting business objectives

RESPONSIBILITIES:

• Design, develop and maintain native Android applications using modern development practices.
• Deliver secure, scalable and high-performing mobile solutions aligned to business requirements.
• Collaborate with Product Managers, Architects, QA and other developers throughout the delivery lifecycle.
• Integrate Android applications with internal systems, payment platforms and third-party services.
• Participate in solution design, technical planning and estimation activities.
• Perform code reviews and contribute to development standards and best practices.
• Troubleshoot, diagnose and resolve production issues and application defects.
• Ensure applications are thoroughly tested, documented and optimised before release.
• Support deployment processes and contribute to CI/CD pipeline improvements.
• Support and mentor team members in the team
• Assisting in out of hours production releases when required as well as out of hours support when necessary 

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Job Role: 

• In this role, we are looking for an individual who will play both a conceptual and executional role within the Cellular Marketing team, translating complex offers, propositions and campaign ideas into clear, engaging visual communication.
• The ideal candidate will work from detailed marketing briefs and develop strong creative solutions across Flash‑owned channels. This includes designing for all major mobile network operators in South Africa, with work rolled out across Flash’s digital platforms, WhatsApp, retail and POS environments, where precision, consistency and clarity are essential.
• This role suits a conceptual designer who enjoys being hands‑on. The successful individual will have the opportunity to contribute ideas, elevate creative standards and help shape campaign thinking, while also taking ownership of day‑to‑day BAU design delivery in a fast‑moving environment.

Responsibilities:

• Conceptually interpret briefs and translate them into clear, engaging and effective visual solutions.
• Design and execute campaign assets for telco partners across Flash‑owned digital, WhatsApp, social, retail and POS channels.
• Deliver recurring BAU design tasks accurately and on time, alongside campaign‑based creative work.
• Prepare artwork for production, ensuring technical accuracy and correct formats for print and digital output.
• Maintain and apply brand CI guidelines across all work.
• Contribute creative ideas and executional thinking within established campaign concepts and frameworks.
• Estimating the time required to complete work.
• Collaborate with the Brand Manager and relevant stakeholders to meet campaign objectives and deadlines.
• Create eye-catching graphics, illustrations, motion graphics and layouts that align with project goals and brand identity.
• Stay up-to-date with industry trends and best practices to ensure designs are innovative and relevant.
• Sourcing imagery for campaigns and concepts.
• Understanding the printing process.
• Editing of photos for use within print media.
• Develop conceptual designs, sketches, and storyboards to communicate ideas effectively.

Requirements

• Relevant diploma or degree in Graphic Design.
• 3-4 years’ experience as a designer in an agency, in‑house or retail‑focused environment.
• A portfolio demonstrating conceptual thinking as well as strong execution across digital and print.
• Experience within telecoms, prepaid, fintech or promotional retail environments is advantageous.

Required Knowledge / Technical Skills:

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop essential).
• Strong design execution skills across digital, print and retail touchpoints.
• Ability to create static and dynamic assets for social platforms.
• Working knowledge of motion design or animation (e.g. GIFs, short‑form video, basic motion graphics).
• Ability to design beyond static 2D assets.
• Good understanding of design principles, layout, typography, colour and hierarchy.
• Thorough understanding of print production.
• Thorough understanding of design process.
• Experience working in high‑volume, fast‑turnaround campaign environments.
• Experience using AI‑powered creative or productivity tools (e.g. generative AI, automation or design‑assist tools), with openness and curiosity to continuously learn and evolve as tools change.

 Competencies:

• Strong conceptual thinking and problem‑solving ability, with the confidence to bring ideas to the table.
• Creatively curious and motivated to push execution and improve creative output over time.
• Strong attention to detail, ensuring accuracy and consistency across all work.
• Ability to manage multiple briefs simultaneously and prioritise work effectively.
• Comfortable receiving, interpreting and applying feedback quickly.
• Collaborative and communicative, able to work closely with the Brand Manager and wider stakeholders.
• Flexible and adaptable in a fast‑changing, campaign‑driven environment.

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Description

RESPONSIBILITIES

• Handle and resolve customer complaints
• Provide customers with product and service information
• Effectively deal with job stress, angry callers, and upset customers
• Support and provide superior service via phones, e-mails and faxes as a receiver and caller
• Answer calls professionally
• Respond to customer inquiries
• Enter customer information and update
• Process Orders accurately
• Identify and escalate priority issues
• Sell to Customers
• Route calls to appropriate resources
• Follow up customer calls where necessary
• Complete attendance registers
• Meets commitments to customers
• Other duties as assigned by management

Requirements

Minimum Requirements:

• Matric
• African Languages i.e. Xhosa, Zulu, Venda, Sotho, Tshona

Skills

• 6 months Call Centre Experience
• Computer Literacy

 Attributes

• Be able to listen to the customer’s query and respond adequately
• Perfect telephone etiquette
• Able to handle irate customers
• Able to multitask