Amazing Opportunities at Amazon Web Services

Key job responsibilities

The successful Vendor Manager must be able to:

• Define a strategy for the business and break it down into actionable goals
• Understand drivers and opportunities of the category P&L
• Manage relationships with vendors
• Institute best practices and processes which can be replicated across all categories
• Lead change with cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines

BASIC QUALIFICATIONS

• 3+ years of with Excel experience
• 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Experience with financial analysis and P&L ownership
• Bachelor's degree

PREFERRED QUALIFICATIONS

• Experience managing large data sets and utilizing to drive performance and process improvements
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development

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Key job responsibilities

• The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth of AWS business and customers 24x7. We commit to maintain the physical critical facility infrastructure of AWS and ensure the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency and cost.
• Interns will work in an Amazon Data Center and will provide technical support, including risk management and mitigation, corrective and preventative maintenance of critical facility infrastructure, vendor management and metrics reporting.
• Maintain mechanical and electrical equipment
• Assist root cause analysis of equipment failures
• Assist in troubleshooting of facility and rack-level events within internal SLA
• Take daily operational readings of all mechanical and electrical equipment
• Utilize internal CMMS to manage building workflows
• Interact with third party vendors & contractors who are working on site

BASIC QUALIFICATIONS

• In pursuit of Bachelor’s Degree in IT, Mechanical, Electrical, or Electronic Engineering, or has already graduated in those fields.
• Fluent English

PREFERRED QUALIFICATIONS

• Ability to work well with others in a team environment, displaying strong time management skills

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Duties include:

• Hardware troubleshoot in servers which are not live with an AWS technician's supervision
• Understand the importance to meet SLA’s against assigned trouble tickets
• Follow the AWS technician's during network troubleshooting
• Replace Media (SSD/HDD) according with AWS Data Tech guidance
• Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
• Interact with third party vendors & contractors who are working on site

BASIC QUALIFICATIONS

• In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar, or has already graduated in those fields.
• Demonstrated communication skills, both written and verbal
• Ability to work well with others in a team environment, displaying strong time management skills
• Fluent English

PREFERRED QUALIFICATIONS

• Basic knowledge of Linux is an advantage
• Basic knowledge of networking is an advantage

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Roles and Responsibilities

• Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management
• The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!

BASIC QUALIFICATIONS

• Technical engineering experience
• Experience in operational parameters and troubleshooting for one (1) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
• Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience

PREFERRED QUALIFICATIONS

• 2+ years of technical engineering experience
• Experience of AWS services, such as Elastic Compute Cloud, Elastic Block Storage, and Simple Storage Service or equivalent experience with infrastructure services
• Oral and written communication skills, including customer-facing interactions
• Ability to adapt to new technologies and learn quickly; ability to think abstractly
• Experience with design/implementation/consulting experience of distributed systems, algorithms, and relational databases
• Experience architecting/operating solutions built on AWS and/or other cloud offerings
• Experience in customer-facing business presentations covering business and technical aspects
• Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP