Available Jobs at Accenture

Key Responsibilities:

 AMS Service Delivery Management:

• Oversee the day-to-day operations of the Data & BI AMS team, ensuring the effective delivery of services in alignment with defined SLAs and client expectations.
• Manage the end-to-end incident, problem, and change management processes, ensuring timely resolution and communication.
•  Act as the primary point of contact for clients and stakeholders, managing escalations and ensuring customer satisfaction.

Team Leadership and Development:

• Lead and mentor a team of BI developers, data engineers, analysts, and support staff, providing guidance and support to achieve project and service delivery goals.
• Foster a collaborative team environment, encouraging knowledge sharing, skill development, and continuous learning.

 Technical Oversight and Best Practices:

• Provide technical oversight and guidance in data architecture, ETL processes, data integration, data warehousing, and business intelligence reporting.
• Ensure adherence to best practices in data management, BI development, and IT service management (ITIL).

 Service Improvement & Optimization:

• Identify opportunities to optimize service delivery, improve operational efficiency, and enhance the value provided to the client.
• Drive continuous improvement initiatives, leveraging automation, process re-engineering, and innovation in data and analytics services.

 Stakeholder Engagement & Communication:

• Build strong relationships with client stakeholders, understanding their business needs, and ensuring alignment with service delivery.
• Communicate service performance, improvements, and strategic initiatives to senior leadership and clients.

 Financial & Contract Management:

• Support financial management, including tracking budgets, forecasting, and managing service-related costs.
• Collaborate with sales and account management teams on renewals, extensions, and identifying new opportunities for value-added services.

Qualifications:

Educational Background:

• Bachelor's degree in Computer Science, Information Technology, Data Science, or related field.

Professional Experience:

• Minimum of 8-10 years of experience in data and BI technology management, with at least 3-5 years in an AMS or support services environment.
• Proven experience managing service delivery for data and BI solutions, such as data warehouses, ETL pipelines, BI platforms
• Demonstrated expertise in IT service management frameworks (ITIL) and agile methodologies.

Technical Skills:

• Proficiency in data platforms, SQL, cloud-based data services ( Azure Preferred), and BI tools(MS PBI Preferred).
• Strong understanding of data warehousing concepts, ETL processes, data integration, and data governance.

Soft Skills:

• Strong leadership and people management skills, with the ability to inspire and lead diverse teams.
• Excellent problem-solving abilities, with a proactive approach to addressing challenges.
• Effective communication and interpersonal skills, with the ability to manage client relationships and expectations.

Key Competencies:

• Strategic thinking and ability to align service delivery with business objectives.
• Strong client and stakeholder management capabilities.
• Analytical mindset with a focus on data-driven decision-making.
• Adaptability and resilience in a fast-paced, complex service environment.

Career Growth Opportunities:

• Opportunities to take on larger service portfolios or transition to leadership roles within the broader Data & Analytics or AMS domains.
• Engagement in strategic initiatives and projects with the potential for regional or global leadership exposure.

Qualifications:

Educational Background:

•  Bachelor's degree in Computer Science, Information Technology, Data Science, or related field.

Professional Experience:

• Minimum of 8-10 years of experience in data and BI technology management, with at least 3-5 years in an AMS or support services environment.
•  Proven experience managing service delivery for data and BI solutions, such as data warehouses, ETL pipelines, BI platforms
•  Demonstrated expertise in IT service management frameworks (ITIL) and agile methodologies.

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THE WORK:

• Join our dynamic team and embark on an exciting journey where you will be empowered to perform independently and become an SME.
• Required active participation/contribution in team discussions and contribute in providing solutions to work related problems.
• Let's create something extraordinary together! Design and build the front end, back end, and database of a custom solution Develop application and component strategy for one or more programs, from user experience to backend code Architect development strategy for applications and components

HERE'S WHAT YOU WILL NEED:

• Advanced proficiency in JavaScript Advanced proficiency in React.js A minimum of 1 year of experience in relevant related skills Assoc. Degree/College Diploma in relevant field of studies

BONUS POINTS IF YOU HAVE:

• Advanced proficiency in Release Management Advanced proficiency in Software Quality Assurance (SQA) Advanced proficiency in Application Lifecycle Management (ALM) Advanced proficiency in Application Design

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THE WORK:

• Are you ready to be an SME in User Interface (UI) Design, collaborate and manage the team to perform, engage with multiple teams, and contribute on key decisions?
• Responsible for team decisions, you'll provide solutions to problems for your immediate team and across multiple teams.
• Join us in this exciting opportunity! Translate initial product concepts into structured information Prototype digital experiences at different levels of increasing fidelity across the product design process
• Execute usability tests to refine and validate a final solution Communicate solutions in the form of wireframes and interactive prototypes Collaborate with product design and development teams to ensure alignment to design intent through implementation and deployment Present product concepts and interaction design paradigms

HERE'S WHAT YOU WILL NEED:

• Expert proficiency in User Interface (UI) Design Advanced proficiency in Customer Experience Design A minimum of 2 years of experience in relevant related skills Assoc. Degree/College Diploma in relevant field of studies

BONUS POINTS IF YOU HAVE:

• Advanced proficiency in Organizational Strategy Advanced proficiency in Usability Design Advanced proficiency in User Interface Usability Test & Tools Advanced proficiency in User Research

Qualifications

• Expert in Figma

go to method of application »

THE WORK:

• Join our dynamic team where you will be expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Embrace the exciting challenges ahead and grow with us! Collaborate with global quality, process improvement and delivery teams to define learning requirements and establish quality methodologies.
• Educate, socialize, and audit quality processes organization-wide.
• Oversee all quality activities including compliance audits, issue resolution, and provide quality assurance approvals.
• Review documentation and ensure compliance with project-specific requirements.

HERE'S WHAT YOU WILL NEED:

• Advanced proficiency in Functional Testing Advanced proficiency in Quality Assurance (QA) A minimum of 1 year of experience in relevant related skills Assoc. Degree/College Diploma in relevant field of studies

BONUS POINTS IF YOU HAVE:

• Advanced Quality Management skills Advanced Business Continuity and Disaster Recovery (BCDR) skills Advanced Mobile Device/App Automation Testing skills Advanced Web Testing skills