We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
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What you’ll be doing
ERP/Software Project Management – Gaming/Operational & Technology & Development
- Collaborate with Finance to define and communicate detailed project requirements to the ERP Manager, ensuring a clear strategy for successful project delivery.
- Monitor project costs, assess resource needs, and allocate personnel efficiently to meet project objectives.
- Develop a thorough understanding of expected project outcomes by gathering input from Finance and effectively communicating these to the project team.
- Oversee end-to-end project management, coordinating activities to ensure timely and high-quality completion.
- Facilitate necessary resources, training, and support for the project team to maximize performance and productivity.
- Address and resolve complex challenges during the project lifecycle, ensuring successful results delivered on time.
- Coordinate project schedules with the Project Assistant, establish timelines, assign tasks, and delegate responsibilities to team members.
- Manage the project budget closely, ensuring completion within financial constraints.
- Identify potential risks early and implement mitigation strategies to safeguard project success.
- Provide regular progress updates and feedback to Finance stakeholders.
- Drive innovation in finance automation through software development and implementation initiatives.
- Assess risks and financial impacts related to projects and communicate these to stakeholders.
- Translate Finance requirements into clear, actionable specifications for technology teams, serving as a mentor and liaison between Finance and Technology.
- Advise management on project schedules, priorities, and resource allocation.
Collaboration & Communication
- Work closely with Business, Technology, and Finance teams to understand evolving business needs and strategic goals.
- Play a pivotal role in gathering requirements, documenting project details, and ensuring standards for clear communication between Technology and Finance.
- Act as the primary liaison bridging Finance and Technology teams.
- Take ownership of Finance software development delivery and related project outcomes.
- Maintain and provide ongoing project status reports and plans.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Project Management Certification
- 5 years of experience in a company in the ERP Finance PM or similar technology environment
- Sound knowledge of Finance, Auditing and Accounting concepts
- Strong Technical Financial Knowledge and understanding of financial standards, policy and practice, including IFRS & budget management as well as operational tax
- Proficient in Microsoft Excel
- Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Experience in MS Navision/Business Central & TM1 Cognos
- Experience in MS Advance Excel and SQL
- Strong knowledge of IFRS
- Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
- Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Providing leadership and accountability for work you undertake.
- Articulating your work and ideas
- Adapting to fast-changing business requirements in a dynamic environment
- Taking on ideas and responding to feedback from the business and other technical experts
- Researching and implementing new technologies within the DevOps space to improve the process of code deployment to our environments, seeking to eliminate inefficiency using relevant technology solutions.
- Following a source control culture within the configuration of servers and applications where environment configurations are stored in code for a fully automated process.
- Participating in a 24/7 support roster to support applications after hours, training other DevOps team members to resolve issues and reduce the dependency on yourself or other tech teams after hours.
- Taking part in daily stand-ups with the DevOps team and your assigned Dev teams to receive work and supply updates, and provide input with respect to design, monitoring, deployment, resource, and security requirements.
- Attending Development meetings at project inception to ensure DevOps standards are adhered to, especially with respect to logging and monitoring of application health and compatibility with infrastructure design, security requirements and compliance and best practices.
- Maintaining knowledge of the inner workings of all applications within your portfolio, ensuring that all system dependencies are documented.
- Designing and Architecting Kubernetes Infrastructure: Develop and implement Kubernetes infrastructure designs that align with the organization's requirements for scalability, reliability, and performance.
- Automation and Orchestration: Leverage Kubernetes to automate deployment, scaling, and management of containerized applications. Design and implement CI/CD pipelines, integrate Kubernetes with other automation tools, and streamline the deployment process.
- Performance Optimization and Monitoring: Implement monitoring and observability solutions to track the performance and health of Kubernetes clusters and applications. Identify and address performance bottlenecks, optimize resource allocation, and ensure high availability.
- Security and Compliance: Implement security best practices for Kubernetes environments, including access control, network security, and compliance with industry standards. Manage secrets, encryption, and vulnerability management within Kubernetes clusters.
- Collaboration and Mentoring: Collaborate with cross-functional teams to support application development, deployment, and operations. Provide mentorship and coaching to junior team members on Kubernetes best practices and complex technical challenges.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- The ability to rapidly learn and master new technologies.
- Experience using Microsoft Azure products & technologies.
- Expertise in Kubernetes: In-depth knowledge and hands-on experience with Kubernetes, including cluster architecture, deployment, scaling, and management.
- Containerization Technologies: Proficiency in containerization technologies such as Docker, container orchestration, and container runtime environments.
- Infrastructure as Code (IaC): Experience with infrastructure automation tools such as Terraform, Ansible, or similar technologies for defining and managing infrastructure as code.
- Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform, and experience in deploying and managing Kubernetes clusters on these platforms. AKS, EKS or GKE
- CI/CD and Automation: Proficiency in designing and implementing CI/CD pipelines for automated application deployment, testing, and release management.
- Monitoring and Observability: Experience with monitoring and observability tools such as Prometheus, Grafana, ELK stack, or similar solutions for tracking the performance and health of Kubernetes clusters and applications.
- Security and Compliance: Understanding of security best practices for Kubernetes environments, including access control, network security, encryption, and compliance with industry standards.
- Collaboration and Communication: Strong collaboration and communication skills to work effectively with cross-functional teams, provide mentorship, and contribute to technical discussions and decision-making processes.
- Analytical and problem-solving abilities
- Experience working with Agile methodologies and DevOps principles.
- Experience working with development teams.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Previous experience in the online gaming or casino industry
- Knowledge of database management systems NoSQL, backup strategies, and scaling database clusters.
- Proficiency in VMware vSphere, which is the suite of server virtualization products that includes vCenter Server (centralized management platform) and ESXi (hypervisor).
- Experience with Cloudflare managing CDN, DNS, security features like DDoS protection and WAF, bot management, rate limiting, and Zero Trust access solutions.
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
- Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Real-Time Monitoring & Performance Management
- Monitor intraday contact centre performance (calls, chats, emails, etc.) in real time using Workforce Management (WFM) tools.
- Track key metrics such as adherence, occupancy, service levels, ASA (Average Speed of Answer), and queue volumes.
- Take immediate corrective actions such as reassigning Hosts, escalating issues, or recommending break/lunch adjustments to maintain service levels.
Communication & Coordination
- Serve as the primary point of contact for real-time updates and escalations during live operations.
- Coordinate with Team Managers to manage Host availability, shrinkage, and adherence.
- Communicate intraday changes, system outages, or critical incidents to stakeholders as needed.
Reporting & Analytics
- Provide real-time dashboards, status reports, and end-of-day performance summaries.
- Identify trends and patterns affecting service levels and provide recommendations for improvement.
- Support analysis of peak traffic periods, promotional campaigns, and product launches.
Tools & Systems Management
- Operate and optimize WFM systems (Genesys or similar platforms).
- Monitor and troubleshoot issues in telephony or chat routing systems in collaboration with IT teams.
- Assist with schedule adjustments and shift management as required.
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum 2 years’ experience in a contact centre environment
- Experience with regulatory requirements and responsible gambling policies
- Proficient in Microsoft Excel and data visualisation/reporting tools
- Analytical and problem-solving skills
- Attention to detail and ability to multitask in high pressure environments
- This role requires rotating shifts, including evenings, weekends, and public holidays
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Experience in a real time analyst support function
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
- Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Supporting the Privacy Manager(s) on providing advice and support to nominated Super Group / SGHC entities, liaising with relevant stakeholders across the business as appropriate
- Representing the Group Privacy Team at relevant nominated entities’ Committees and Board Meetings as appropriate
- Supporting other members of the Privacy Advisory team in providing services to their nominated entities as required to ensure timely and consistent services are provided across the Group
- Providing input to the development of Group-wide Privacy Frameworks, Policies, Procedures and Processes
- Monitoring compliance with the EU / UK GDPR, PECR and any other relevant data protection laws
- Providing input to the development, review and oversight of appropriate Group-wide policies and procedures for data privacy
- Provide support in ensuring privacy programme processes and procedures are established and adhered to across all brands, jurisdictions and offices
- Providing expert input into projects with regulatory impacts
- Creating and maintaining internal records and logs of control status, overall compliance levels, consent management and Records of Processing Activities
- Supporting the Privacy Manager(s) in ensuring that the nominated entities’ Register of Processing Activities are reviewed and updated on a regular basis
- Providing the business with commercially aware advice and support on data protection, based on expert knowledge and empirical evidence
- Being a key stakeholder and advisor in business wide projects
- Maintaining an expert knowledge of data protection legislation, regulations and best practice
- Maintaining strong knowledge of regulatory frameworks and risk treatment and mitigation strategies
- Supporting and advising the IT/IS teams to ensure we meet requirements of Article 32 of GDPR
- Providing support in ensuring that privacy related training and awareness is maintained across the business
- Providing expert input into the development of strategies and relationships to mitigate the risk of data processors employed by SGHC companies
- Reviewing and advising on privacy impact assessments to ensure privacy by design and privacy by default
- Being an escalation point for any security incidents affecting personal data
- Being a proactive advocate and brand ambassador of the Privacy Programme across the business and push for the delivery of its objectives, through training enhancements and privacy framework enhancements
- Assisting in ad hoc duties as and when required
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum of 3 years’ experience in a data protection role
- Previous experience in a privacy role in a multinational or global organisation (ideally for a predominantly online B2C business)
- Exceptional attention to detail & accuracy in all aspects of the role in high pressure and time constrained working environments
- Ability to create and document operational processes and procedures
- Experience in monitoring data protection controls and identification of risks
- Track record of delivering on a range of privacy programmes within a commercial environment
- Demonstrable experience developing, and delivering on, a strategic plan
- Experience in managing and reporting data breaches / incidents, and advising on remedial action
- Exceptional communication and influencing skills and ability to act as advocate for establishing the privacy programme throughout the business
- Knowledge of the Information Security or Cyber Security domains, whilst always putting Privacy first
- Proven ability to interface professionally and effectively with regulators, legal advisors & external companies
- Ability to provide commercially astute risked-based advice and recommendations for business
- Good working knowledge of industry standards such as ISO27001, NIST and SANS
- Privacy qualifications such as the CIPP/E and/or CIPM
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Strong knowledge of the online gambling industry
- Experience running a Working Group or Committee
- Good understanding of project and programme methodologies such as Prince2 and Agile
- Experience reviewing contracts
- Knowledge of wider regulatory requirements such as gambling regulation and money laundering
- Knowledge of auditing frameworks and international standards, such as ISO 27001 and PCI DSS
- Media trained and comfortable representing the business at external events
- Strong project management skills
- Ability to work effectively under pressure and to manage sensitive and confidential information
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
- Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
- Participate in the annual US SOX programme audit, evaluating the adequacy of financial reporting controls
- Design, execute and complete testing of the design and operating effectiveness of SOX business process and IT controls, including entity and process level controls, IT general and application controls, key reports, and SOC reviews
- Assist in evaluation of new processes, policies and systems to determine relevance to and impact on the SOX program, including assessing design of controls based on identified risks
- Responsible for walkthroughs, testing, remediation, documentation, and reporting for key controls
Communicate audit findings
- Assist in reporting of status and results to management
- Provides assistance to the external auditors as needed relational to SOX testing and review.
- Stay up-to-date with changes in SOX regulations and industry best practices
- Provide guidance and training to junior auditors and team members
- This job description is not intended to be an exhaustive list of responsibilities.
- You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Degree in Accounting, Business or Finance required
- 5 - 7 years of experience in internal auditing required
- Must have working knowledge of U.S. Generally Accepted Accounting Principles, Generally Accepted Auditing Standards and Public Company Accounting Oversight Board Standards
- US SOX experience
- Excellent analytical and problem-solving skills
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Intermediate to advanced Microsoft Excel skills.
- Public Accounting (Big 4) experiences a plus.
- IT audit or IT controls experience
Our values are non-negotiables
- Our culture is underpinned by core values that are linked to key behavioural competencies.
- Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
What you’ll be doing
As part of your role, your responsibilities will include:
Payroll Processing
- Prepare and process payroll for all employees in Payspace and Workday, this includes salaries, hourly wages, overtime, bonuses, and any other remuneration.
- Ensure payroll is processed accurately and on time in accordance with company schedules.
- Calculate and apply deductions for taxes, benefits, garnishments, etc.
Payroll Reconciliations
- Prepare and post salary journals and leave provisions.
- Perform monthly General Ledger and salary control account reconciliations in preparation for year end audits. Prepare annual and bi-annual statutory payroll reconciliations.
Reporting
- Ensure timely and accurate completion of the following reports: Overtime reports, Employee Benefits Reports, Month-end Costing Reports, Payroll Register,Company Variance Report,Net Pay Listing, Payroll Reconciliation, Headcount Report.
Tax Compliance
- Ensure compliance with applicable labor laws for all calculation and payroll taxes.
- Prepare and submit periodic tax filings, such as quarterly and annual returns.
Benefits Administration
- Administer employee benefits such as health insurance, retirement plans, and other deductions.
- Ensure correct deduction of employee contributions to benefits programs.
Employee Inquiries
- Respond to employee inquiries regarding payroll discrepancies, deductions, and other payroll related issues.
- Provide excellent customer service and support to employees by resolving payroll concerns in a timely manner.
Audit
- Assist in audits by providing the necessary documentation and responding to audit inquiries.
- Handle sensitive payroll data with discretion and confidentiality, following all data protection regulations.
- Liaison with HR and Finance Teams
- Collaborate with HR on employee-related payroll matters such as new hires, terminations, salary adjustments, and benefits.
- Work closely with the finance department to ensure payroll costs are accurately allocated.
- This job description is not intended to be an exhaustive list of responsibilities.
- The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong knowledge of payroll systems, processes and experience on PaySpace
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Knowledge of relevant labour legislation affecting HR administration
- Payroll qualification and/or a diploma in accounting, business administration, or a related field
- Knowledge of remuneration practices, compliance, and optimal salary structuring
- Minimum 2 years’ experience in a similar role
- Proficient in Advanced Microsoft Excel
- Ability to handle confidential information with professionalism and discretion
Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Experience in Microsoft Dynamics NAV/Business Central
- Experience in processing Payroll in foreign currencies
Method of Application
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