Vodafone Global Enterprise is part of the Vodafone Group, dedicated to simplifying the management of global communications for the world's largest multi-national companies.
Specialists in enterprise mobility, Vodafone Global Enterprise focuses on implementing mobility strategies and solutions tailored to the needs of global corporations - enabling them to fo...
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Role Purpose/Business Unit:
Business excellence team within the Group International Business is responsible for delivering the Africa hub centralisation of the COE for FinOps. The team’s value proposition:
- Process Excellence: Efficiency and effectiveness of business processes and systems. Define best practices, frameworks & policies. Drive standardisation and alignment of best practice.
- Governance and Controls: Design and implement risk management and controls to ensure compliance
- Innovation: Define and implementation of strategic and transformational targets leveraging on technology and best practices
- Financial Value: Support between operational, accounting teams, group and local market ensuring integrity and compliance of financial reporting
- To be successful the individual will have a solid understanding of (Source to Pay, Payroll, T&E, and Intercompany); systems across an integrated systems landscape which incorporates several complementary business solutions and their respective interfaces.
- They will enjoy problem solving; understand performance metrics for world class organization and compliance (such as Internal Audit, Sox). They will support the FinOps International Business team across African Opcos.
- Interaction with Shared Service centres, Corporate Services, Group Financial processes, local markets leadership teams, Internal and External Audit will be essential.
Your responsibilities will include:
Financial Reporting Assurance
- Leadership in risk management, internal controls and operational efficiency in Source to Pay, Payroll, T&E, and Intercompany.
- Strategic oversight, cross function collaboration, and continuous improvement on assurance frameworks.
- Drive adherence to IFRS and Vodacom accounting standards.
- Identify, assess and mitigate financials risk by ensuring accuracy and integrity of the balance sheet through meticulous reconciliation and verification
- Effectively drive action plans on aged/ unidentified balances with account owners/ head of finance
- Develop process compliance frameworks: Follow up on identified control and audit risks as well as review and propose changes to relevant policies to reflect Vodafone Way principles and tax, legal statutory requirements. Deliver control review activities in accordance with SOX regulations and Vodafone Group policies.
- Develop and implement risk mitigation strategies, including process improvements, internal control enhancements, and reporting procedures.
- Monitor and report on the effectiveness of risk mitigation measures, adjusting as needed.
- Coordinate with internal auditors, SOX, Group Risk, ensuring smooth and efficient audits and timely resolution of audit findings.
- Drive the implementation of changes required due to regulations.
Manage the execution of strategic projects:
- Lead the prioritisation and implementation projects
- Effectively manage Strategic projects, ensuring stakeholder buy-in and minimal disruption.
- Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.
- Drive the business case development and return on investment.
Performance Management and Reporting:
- Enhance financial reporting processes to provide real time insights.
- Drive data-driven decision making is embedded in financial operations.
- Regularly monitor and report on performance against KPIs, providing insights and recommendations for improvement.
- Analyse data to identify trends and opportunities for service optimisation.
- Champion a data-driven culture within the finance department by promoting the use of data analytics tools and insights.
- Develop and implement dashboards and reporting systems that provide real-time financial visibility and support informed decision-making.
- Partner with data analysts to extract valuable insights from financial data to drive strategic initiatives.
Stakeholder Management:
- Build strong relationships with key stakeholders across the organisation, fostering a deep understanding of their needs and expectations.
- Collaborate with stakeholders identify and drive the development of solutions that would cater to their business needs.
- Effectively communicate the value and impact of service delivery initiatives.
- Proactively address stakeholder concerns and ensure their satisfaction with service quality.
The ideal candidate for this role will have:
- Accounting or related degree (Essential)
- SAP certification (Desirable)
- Minimum of 10+ years relevant experience in a finance environment (Essential)
- Performance Management and Reporting (e.g. based on identified KPIs) experience
- Working across multinational
Core competencies, knowledge, and experience:
- SAP ERP knowledge
- Project Planning
- System implementation experience
- Excellent facilitation skills
- Communication – written or oral (the ability to speak and write in a clear, concise and fluent manner to both individuals and groups)
- Planning
- Change management
- Aptitude for fostering positive relationships
- Problem solving
- Teamwork
- The ability to explain complex information clearly and simply
- Operational excellence and attention to detail
- Ability to adapt quickly in a new environment and work on multiple systems/platforms
- Ability to communicate financial information with non-finance employees
- Ability to effectively communicate across all levels
- Knowledge of Finance Operations in a Shared Service centre, supporting multiple companies and countries.
- Knowledge of Key performance indicators used within the organisation to drive business decisions
- SOX & IFRS specifically in Source to Pay, Payroll, T&E, and Intercompany
- Excellent SAP & HFM skills
- Understand business impact of the respective elements of local and global initiatives/projects
- Technical knowledge/experience of related systems (incl. interfaces)
- Post go live support
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 08 September 2025
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Role Purpose/Business Unit:
- The primary mandate of this role is to ensure the lawful and compliant release of call-related data in accordance with all applicable legal, regulatory, and privacy frameworks.
- The incumbent will lead the Law Enforcement Agency (LEA) team with a strong emphasis on legal integrity, evidentiary standards, and lead expert testimony. This role is critical in safeguarding Vodacom’s LEA standing, protecting stakeholder interests, and upholding the company’s obligations under national disclosure laws.
Your responsibilities will include:
- Direct and manage the LEA team, ensuring legal compliance, procedural, and evidentiary integrity throughout the case lifecycle.
- Contribute to the formulation and execution of the LEA strategy, ensuring alignment with legal mandates and corporate governance standards.
- Provide strategic input into the LEA annual budget,
- Serve as the lead for high-profile sensitive cases, ensuring all actions are guided by disclosure requirements and internal protocols.
- Ensure meticulous documentation of all cases within the Network Event Monitoring (NEMO) system and generate sound reports.
- Prepare and present detailed reports to the Head of LEA, and relevant law enforcement authorities.
- Continuously refine internal disclosure processes to ensure robustness, procedural efficiency.
- Maintain high standards in report writing, ensuring accuracy.
- Build and maintain strong internal stakeholder relationships, particularly with Legal, Compliance, Risk, and Executive teams.
- Provide expert testimony in different official proceedings.
- Ensure all records are maintained in accordance with retention, standards and policies.
External Responsibilities:
- Recommend and implement procedural controls to mitigate external threats and ensure compliance with applicable laws.
- Produce and review reports for external stakeholders.
- Liaise with external stakeholders, including SAPS, NPA, COMRIC, and complainants, ensuring professional and sound engagement.
The ideal candidate for this role will have:
- A Bachelor's degree or relevant diploma in Law, Legal Studies, Regulatory Compliance, or a closely related field is preferred.
- Minimum of 5 year or more experience.
- Advanced analysis and investigative acumen.
- Strong conflict resolution and risk assessment capabilities.
- Exceptional written and verbal communication skills, with a focus on clarity and precision.
- Proven leadership and team management in the same or similar environment.
- Ability to manage complex, sensitive, and multiple matters under pressure.
- Critical thinking with a meticulous attention to detail.
- High adaptability to evolving legal and regulatory landscapes.
- Strong understanding of South African legal and regulatory frameworks.
Core competencies, knowledge, and experience:
- Comprehensive understanding of telecommunications law and regulatory frameworks.
- In-depth knowledge of corporate governance, internal controls, and legal compliance standards.
- Expertise in legal disclosure, privacy legislation (e.g., POPIA), and data protection protocols.
- Proficiency in disciplinary procedures, legal proceedings, and evidentiary standards.
- Strong familiarity with LEA operations, legal risks, and mitigation strategies.
- Knowledge of Data Loss Prevention (DLP) and consequence management frameworks.
- Technical and legal proficiency in handling electronic evidence and disclosure processes.
- Technical understanding of the telecommunications network environment is an advantage
- Ability to mentor and guide the LEA team.
- Development and enforcement of standards, guidelines, and best practices.
- Proficiency in data analysis and evidence-based reporting.
- Strong stakeholder engagement with legal, regulatory, and enforcement bodies.
- Delivery of compliant outcomes and customer-centric resolutions.
- Advisory support for court proceedings and other procedural processes
- Eligibility for Top Secret Security Clearance from the State Security Agency
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 08 September 2025
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Role Purpose/Business Unit:
- The People Capability Specialist supports the design, implementation, and continuous improvement of Capability development initiatives across the organisation.
- This role ensures that employees have access to the right learning opportunities, tools, and experiences to build critical skills, drive performance, and contribute to the organization’s growth as a skills-based enterprise.
- The People Capability Specialist collaborate closely with stakeholders to act as a bridge between the Capability team and business units, fostering a culture of continuous learning and improvement.
Your responsibilities will include:
Capability Development & Skills Focus
- Partner with the People Capability Manager and conduct comprehensive development needs assessments in collaboration with business leaders and employees.
- Partner with the People Capability Manager and support the design and delivery of capability-building programs, including leadership development, technical skills training, and human centred enhancement. ensuring alignment with business objectives and talent needs.
- Partner with HR and business leaders to identify current and future skill needs, Support the transition to a skills-based organisation by integrating skills taxonomies into learning pathways.
- Partner with the People Capability Manager to facilitate workshops and coaching sessions to drive knowledge sharing.
- Assist in maintaining and evolving the organisation’s skills matrix and capability frameworks.
Learning Design and Delivery
- Design and implement agile, digital-first learning solutions aligned to business needs
- Contribute to the design and curation of learning content, including workshops, digital learning, and social learning experiences that supports technical and behavioural skills.
- Leverage AI, automation and emerging tech to enhance learning effectiveness and scalability
- Collaborate with subject matter experts to ensure the relevance and accuracy of content.
- Embed social and experiential learning into development programs
- Facilitate and support the delivery of capability programs across the business.
Stakeholder Engagement and Business alignment
- Build strong relationships with key stakeholders, including business leaders, HRBP, and external learning providers.
- Provide guidance and support to employees on learning pathways, career development, and upskilling opportunities.
- Act as a trusted advisor on learning trends, ensuring initiatives align with strategic priorities
- Promote a culture of self-directed learning and career development
Performance Measurement and Reporting
- Track and report on the effectiveness of capability initiatives, using data to drive continuous improvement.
- Support the collection and analysis of learning metrics, including participation, completion rates, and skill development outcomes.
- Make recommendations for continuous improvement based on evaluation data and changing business needs.
Innovation and Continuous Improvement
- Stay up to date with trends in Capability development, including digital learning, skills-based talent management, and workforce transformation.
- Contribute to the design of innovative learning solutions that enhance employee experience and business performance.
Learning Technology Integration
- Utilize learning management systems (LMS) and other technologies to enhance training delivery and tracking.
- Research and stay updated on emerging learning technologies and trends to continuously improve the Capability offerings.
Learning Analytics and Insights
- Use data and insights to measure learning impact and continuously improve programs
- Track engagement, performance shifts and ROI of learning initiatives
- Provide evidence-based recommendations to enhance learning strategies
- Maintain accurate records of training activities, participation, and outcomes.
- Prepare regular reports on training effectiveness and impact
The ideal candidate for this role will have:
- Matric / Grade 12 essential
- 3 year Diploma or Bachelor’s degree in Human Resources, Education, Organisational Development, or a relevant field is essential.
- Diploma in Occupationally Directed Education, Training and Development Practices (ODETDP) (Advantageous).
- 3–5 years’ experience within Capability development, Learning & Development and Talent Development.
- Tech proficiency: Familiarity with digital learning platforms, AI powered learning tools and modern L&D ecosystems
Core competencies, knowledge, and experience:
- Experience in capability development, learning and development, or HR within a fast-paced and dynamic environment.
- Strong understanding of capability frameworks, skills matrices, and workforce planning.
- Proficiency in learning design tools and platforms, including Learning Management Systems (LMS).
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to analyse skills data and translate insights into actionable Capability solutions.
- Knowledge of modern learning methodologies (e.g., microlearning, blended learning, on-the-job learning).
- Strong project management skills with the ability to manage multiple capability initiatives concurrently.
- Familiarity with emerging technologies and trends in capability development, including AI, digital skills, and skills-based talent management.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 08 September 2025
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Role Purpose/Business Unit:
- To lead strategic planning and transformation of Vodacom South Africa’s Radio Access Network (RAN) at a national level. This role is of an expert engineer who will drive innovation, digital transformation, and strategic foresight in RAN planning.
- Ensuring Vodacom remains at the forefront of mobile technology evolution. The role demands a unique blend of technical depth, data analytics, coding proficiency, regulatory insight, and strategic leadership.
Your responsibilities will include:
Strategic RAN Planning & Transformation
- Develop and execute long-term plans for a mobile network's radio access infrastructure, ensuring high performance, cost-effectiveness, and alignment with business goals
- Drive proactive network evolution strategies to ensure readiness for emerging technologies (e.g., 5G Advanced, 6G) , Responding to challenges of today while creating the future.
- Timeously deliver an End-to-End Capacity and Coverage plan ensuring speed to market
- On-time equipment and technology life cycle management plans
- Manage RAN CAPEX budget ensuring correct and meticulous allocation to the right strategic projects.
- Lead transformation of planning tools and methodologies and lead strategic discussions at a national level.
- Advise organisation on cost effective ways to bridge digital divide while still maintaining Revenue growth and delivering on purpose.
- Support other national teams, i.e. Project management, Finance business partner, national property, National transmission engineering.
- On time insights delivery to commercial teams to drive evolution, revenue growth and improve customer experience.
Coding & Digital Skills
- Apply coding expertise to build custom tools, automate workflows, and enhance planning capabilities.
- Collaborate with IT and data science teams to integrate AI/ML models into RAN planning.
Digital & Data Analytics Leadership
- Utilize advanced data analytics to generate actionable insights for network optimization and strategic decision-making.
- Develop and maintain intelligent dashboards for key performance indicators (KPIs), spectrum efficiency, and network health.
- Automate planning processes and integrate systems for seamless data flow and operational efficiency.
Vendor & Regulatory Engagement
- Maintain expert-level knowledge of RAN vendor hardware/software (e.g., Ericsson, Nokia, Huawei, Samsung).
- Influence and support Vodacom’s regulatory agenda through technical insights and strategic positioning.
- Advise finance and project management teams on smart sourcing, cost optimization, and investment prioritization.
Research & Development
- Lead R&D initiatives to explore and pilot new technologies, architectures, and planning paradigms.
- Collaborate with academic and industry partners to stay ahead of global trends and innovations.
Team Development & Leadership
- Mentor and upskill engineering and operations teams in digital tools, strategic thinking, and automation.
- Foster a culture of innovation, agility, and continuous improvement.
The ideal candidate for this role will have:
- Diploma or bachelor’s or BSC degree in electrical engineering, Data science Telecommunications, Computer Science, or related field.
- 5+ years of experience in RAN planning, with at least 3 years in Data analytics, software development in strategic or national-level role.
- Proven experience in digital transformation, coding, and data analytics.
- Strong understanding of mobile network architecture, RF principles, and vendor ecosystems.
- Experience in regulatory engagement and strategic advisory.
- Vendor or Consulting experience will be advantageous
Key Coding Languages & Tools:
- Python – for data analysis, automation, and ML integration
- SQL – for database querying and performance analytics
- R – for statistical modelling and forecasting
- JavaScript (Node.js, React) – for dashboard and tool development
- MATLAB – for RF modelling and simulation
- Bash/Shell scripting – for automation in Linux environments
- Power BI / Tableau – for visualization and reporting
- Git/GitHub – for version control and collaboration
Pro-efficiency in the following tools
- Atoll planning tool
- ACP and ASP,
- Smart CAPEX
- Sonar
- Actix, TEMS, Azenqos
- QGIS, Map info, ArcGIS
- Smartsheet’s
Core competencies, knowledge, and experience:
- Strategic foresight and systems thinking
- Advanced analytical and coding skills
- Strong communication and stakeholder management
- Innovation and transformation leadership
- Regulatory and vendor ecosystem knowledge
- Project management
- Financial literacy
- Time management
- Process automation and system integration expertise
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 11 September 2025
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What you’ll do
- The role of the Senior Specialist: Estates is to manage and oversee the Estates and property portfolio within the respective region – for optimal collaboration, regular travel to/within regions and head office is required.
- This will include staff, contractor, vendor, customer and stakeholder management and relations.
- This to be conducted in a timely manner with the goal of optimising efficiencies and lowering costs and achieving favourable contractual terms whilst adhering to all regulatory and MAST’s policies, procedures, and processes.
The role of the Senior Specialist will have a dual function managing Specialist and Admin staff in the region as well as looking after their own portfolio:
- Develop and maintain strategic relationships with landlords, stakeholders, and relevant government bodies.
- Execute MAST's property strategy to maximize tenancy and manage costs effectively.
- Negotiate timely lease renewals and rental agreements with a focus on cost reduction.
- Coordinate site activities, ensuring smooth communication between landlords, contractors, and stakeholders.
- Manage lease tracking, budgeting, dispute resolution, and collaborative teamwork to maintain business continuity.
- Implement and manage programs for lease and contract renewals consent and novation’s, landlord negotiations, customer liaisons and any other estates strategic projects by driving the MAST culture and behaviours as aligned to the Performance Management Framework.
Who you are
Key accountabilities and decision ownership :
- To manage rentals and develop initiatives to aggressively reduce cost.
- High productivity and entrepreneurial focus in managing operation, staff, vendors, and stakeholders.
- To maintain high standards, customer excellence and quality assurance
- To develop and implement innovative initiatives that will further reduce and optimise OPEX.
- To compile management, dashboard, strategic and operational reports, and presentations
Core competencies, knowledge, and experience :
- Stakeholder Management and Negotiation Skills
- Teamwork
- Customer Focus
- Critical decision making
- Execution excellence
Must have technical / professional qualifications:
- Matric (Essential).
- Relevant Degree or Diploma such as (BSC -QS; Building Science; Civil Engineering; Project management, Town Planning, (Property Management – (Essential).
- Management courses or experience (e.g., MDP/MDC) (Desirable).
- +5 to 8 Years relevant functional experience of which the following is applicable.
- 2 to 3 years knowledge& experience of contractual legal requirements (Essential).
- 2 to 3 years Environmental knowledge & experience (Essential).
- 2 to 3 years Town planning knowledge & experience (Essential).
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Role Purpose/Business Unit:
- The Executive Head (EHOD) of RTR is a key role within the Vodacom Group Finops Accounting Competence Centre department, which operates within the End-to-End Accounting & Reporting framework of Vodacom Group, serving as a key decision-making authority for strategic accounting judgements and as a nexus for compliance assurance on group level.
- The EHOD leads the accounting centre of excellence (COE) which serves as a centralised hub overseeing the market-wide holistic appliance of accounting and reporting standards across Vodacom markets. With a broad range of accounting experts, the team is furthermore owning and evolving the global Record to Report (RTR) process frameworks.
Accounting Centre of Excellence & Governance
- Establishes and enforces compliance parameters by owning the governance of RTR-related Vodafone Group Standard Operating Procedures (“VGFOPS”) and Vodacom Group Policies, ensuring consistency, accuracy, transparency, excellence and compliance across all accounting functions
- Develops overarching robust compliance governance frameworks to assure guidance and adherence for key compliance processes (such as Balance Sheet Reconciliation, Accrual Governance and others) and streamline data aggregation and reporting processes, supporting strategic decision-making at both local and organizational levels.
- Collaborates closely with the Vodacom Group Finance IFRS team to align accounting policy, judgement and application.
- Establishes a close liaison with the Local Market Head of Finance (HOFO), to ensure the timely and accurate financial reporting, enabling local markets certification of Income Statements, Balance Sheet Reviews and other Financial Statements artefacts (Disclosures, Management Reports, etc.) under both International Financial Reporting Standards (IFRS) and Local Generally Accepted Accounting Principles (GAAP).
- Efficiently own and manage the RTR Roadmap and strategic vision, skilfully prioritizing strategic key accounting initiatives and demands across Vodafone.
- Leads a team of accounting experts, with a deep understanding of international and local reporting standards and a broad range of expertise in Financial-Accounting, -Reporting, -Controls & -Compliance.
- Acts as a Business Partner for the Local HOFOs, CSO and Vodacom Group Finance organisations for RTR policies and overarching accounting processes.
- Offers accounting expertise for process transformation
- Provides leadership to the Accounting CoE team, setting strategic goals and objectives
Your responsibilities will include:
- Design an efficient and effective organisation which assumes responsibility for accounting governance and excellence
- Deliver oversight and CoE expertise for cross functional/cross entity strategic projects within RTR domain e.g. Device Financing, Loyalty Accounting
- Establish governance for the accounting judgement process for all complex/critical accounting decisions
- Co-Ownership of the RTR-related Vodafone Group Standard Operating Procedures (“VGFOPS”)
- Propose efficient accounting solutions for business needs and financial processes
- Design and maintain key measures and controls to support a robust E2E accounting compliance framework across all markets
- Translate business needs into qualitative and quantitative measures to tackle crisis
- Provide accounting and process advisory to local markets to ensure common accounting treatments and best practices are implemented
- Co-Sponsoring major transformation projects which require complex accounting change and takes over an advisory and decision-making role for other initiatives requiring judgement on accounting application
- Deep knowledge and oversight of RTR process performance, quality issues and improvement opportunities. Support Group Finops projects that enable and drive process improvements
- Revamp and own a futureproof Finance Operating Model
- Designs and maintains key measures and controls to support a robust E2E accounting compliance framework across all markets
- Create a culture of proactive continuous improvement of processes, systems and people
- Develops robust pool of talents to step into leadership roles
The ideal candidate for this role will have:
Technical/professional qualifications:
- Chartered Accountant (Essential)
- +8 years’ experience
- SAP and HFM experience (Desirable)
- SOX, IFRS and local GAAP knowledge
- Very strong accounting experience
- Very strong cooperation, coordination, communication and presentation skills
- Deep knowledge and understanding of operational finance processes, finance operating models.
- Project management
- Willingness to travel
Core competencies, knowledge and experience:
- Leadership skills and experience in managing teams in a complex. dynamic and virtual operating environment
- Deep Technical financial and accounting skills (e.g. financial accounting etc – reference Finance Operating Model)
- Comprehensive understanding of how commercial transactions are translated into accounting processes
- Competent in coaching & moderation and experienced in using agile work methods and tools
- Track record of embracing diversity for better outcomes; skilled in building and steering diverse teams
- Ability to communicate at all levels (Front line to CEO)
- Excellent communication skills to ensure a transparent representation of the results, processes and procedures and to influence multiple stakeholders
Closing date for Applications: 12 September 2025.
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Role Purpose/Business Unit:
- The Product Manager will be responsible for the development, enhancement, management, and evolution of mobile voice and roaming products within the Vodacom Business unit.
- The individual will also be responsible for the ownership of all product related requirements, and drive innovation throughout. Key duties will include aligning to and working toward achieving the product strategy and plans, collaborating with cross-functional teams to drive business growth and ensure the delivery of revenue and profitability.
- Delivery includes the design and delivery of an end-to-end strategy and processes for the product portfolio to maximise existing customer bases and acquisition of new customers.
- Key responsibility of the candidate will be to manage the Product lifecycle and execute on its GTM and in-life strategy. They will work closely with the various segment practices and channels to identify mobile opportunities and enhancements.
Your responsibilities will include:
Strategy Execution:
- Develop and maintain deep understanding of customer needs, market trends, and competitor activity related to the product and the broader technology market.
- Drive the uptake of Mobile Voice and Roaming products through engagement with the sales organisation, to achieve or exceed the revenue targets and business objectives
- Participate in shaping sales initiatives and pathways for route-to-market execution of the product strategy, nationally.
- Work toward achieving the product revenue & margin targets. Define the GTM Strategy for the product Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex) Docusign Envelope ID: C6C723E7-C068-4DE7-A8C5-3AD194BB204F
Channel Development and Sales Revenue Growth:
- Participate and drive sales cadence and pipeline management for Mobile Voice and Roaming products
- Inform the annual targets to be set for [the product] according to the agreed business plan, remaining overall accountable for revenue for the product.
- Ensure the product and product partners are correctly setup to deliver the right services and service levels to translate into an above industry Net Promoters Score (NPS) standard.
- Inform the price monitoring plan and participate in price optimisation exercises
Stakeholder Management
- Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
- Managing and collaborating with Vodacom Business management and sales teams to drive profitable growth for the business
- To work closely with Vodacom Business Stakeholders to ensure they are ready to support the product & related services
- Collaborate and champion cross-functional working relationships to create a unique, superior customer experience
- Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
- Manage the multiple internal & external stakeholders across the landscape
The ideal candidate for this role will have:
- Hold a relevant degree in IT, Project Management or related field
- Postgraduate qualifications (Desirable)
- +7yrs Relevant Technology Product management experience
- Familiar with Product Development lifecycles
- Excellent track record in delivering high value products & services.
- Background in Enterprise Product Management preferably
Technical Competencies
- Intelligent with commercial acumen and numerate
- Good communicator and good interpersonal skills
- Good team player
- Confident presenter in sales and customer forums.
- Business development skills – unlocking the opportunity based on customers’ business requirements
- Extensive experience in telecoms/IT design with proven technical co-ordination
- Experience in change management in a technological context
- Team player, strong influence and relationship management skills
- A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
- Fluent in English
- Ability to lead in high-growth, high-uncertainty environments
- Ability to work in an international and distributed virtual team Docusign Envelope ID: C6C723E7-C068-4DE7-A8C5-3AD194BB204F
- Excellent Customer relationship management skills with ability to interact at Director level
- Strong communication and decision-making skills – ability to balance conflicting interests
- Stakeholder management
Behavioural Competencies
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: Seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 09 September 2025.
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Role Purpose/Business Unit:
- This role is directly responsible for ensuring the scalability of digital platforms within Vodacom and will be actively involved in designing and delivering software development that is fit for purpose in the future. The role requires knowledge of architectures, languages, and frameworks for web platforms.
Your responsibilities will include:
- Work collaboratively within an existing squad and support IT teams to ensure high-quality software delivery
- Work closely with the Business and IT teams to understand business strategy and contribute to the achievement of strategic goals
- Provide oversight to the investigation, analysis, and management of technology risks, issues, and dependencies in all programs/projects
- Provide oversight and standards for CI/CD pipelines, relevant documentation, and agile practices.
- Conduct periodic reviews with the team for continual improvement
- Automate controls and metrics to improve development standards and principles
- Encourage best practices and knowledge sharing with all stakeholders
- Participate in detailed-level technical solution definition and design to achieve stable web applications
The ideal candidate for this role will have:
- Matric (essential)
- 3-year National Diploma or Bachelor degree in IT or related (essential)
- 3-5 years experience with Node.js and React (essential)
- Experience working with SQL databases (advantageous)
- Experience in AWS (advantageous)
Core competencies, knowledge and experience:
- Experience in developing web applications
- Experience in designing and developing UX/UI components
- Experience in AWS deployment
- Solid understanding and practical experience with REST APIs
- Proficient in JavasScript, Node.js and React for frontend and backend development and scripting
- Extensive experience in HTML/CSS skills
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 09 September 2025.
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Role Purpose/Business Unit:
- In this role you will be responsible for growing revenue and customer growth through the usage of Vodacom’s Products and Services across the unbranded channels within a geographical area. Manage and maintain the relationship with respective trade and channel partners, the internal organisation, and suppliers.
Your responsibilities will include:
Key accountabilities and decision ownership:
- Manage the unbranded channel stores (National Chains /Wholesalers/Alternative Distributors /Informal stores) within a geographical location
- Manage field marketing agency by ensuring operational compliance and excellence – retail pricing compliance, comparative pricing reporting, availability of stock, updated deals, campaigns & branding
- Increase sales and customer service targets and objectives aligned to the unbranded regional strategy.
- Stakeholder relationships across distribution partnerships, businesses, etc in your geographical area. Identify partnerships and collaborations to drive sales through brand and product awareness.
- Identify and grow distribution across your geographical area.
Key Responsibilities:
- To implement the Unbranded Channel strategy and roadmap, to ensure maximum sales return and exposure.
- Attention and focus to be given to unbranded channels including National Chains, Wholesalers, Alternative distributors, spazas, traders, street hawkers, etc., mainly within the informal market.
- Establish and maintain relationships with informal traders and spaza operators on behalf of Vodacom to enable improved understanding and establish greater understanding of evolving consumer trends and behaviours.
- Ensure implementation and success of new products and services and identify opportunities to drive product awareness.
- Measure, Analyse and Report on a monthly basis on key activities, findings, learnings and areas of improvement and identify opportunities to improve sales and service that will positively impacts revenues, market share and customer experience.
- Create a monthly call cycle that outlines the store visits of both NC and informal stores, including partnership meetings on a monthly basis.
- Accountable for Vodacom’s KPI’s (revenue, base, market share, usage) in the designated locations and geographies.
- Manage & maintain relationship with trade partners end to end as first point of call/escalation, hence driving the acquisition, retention, and customer experience targets.
- Identify strategic opportunities to maximize profitability for area of responsibility. Liaise with the regional marketing team to facilitate promotions, presence branding and recommend ATL marketing opportunities within the area under care.
- To drive gross adds and VABS efficiencies in the Unbranded channel.
- To identify and recruit new business partners as per channel strategy, in order to increase distribution coverage.
- Implement and manage recovery plans for underperforming towns and stores.
- Manage third party outsource relationships to deliver on the Vodacom KPIs as per SLAs and proactively manage the development and implementation of the sales strategy, projects and general management, e.g., MSI.
- Monitor competitor activities and ensure gap closure through the development of competitor activity plans.
- Knowledge transfer - impart Knowledge transfer, P&P, campaigns, deals, trade bulletins to store staff.
- Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region
- Implement people transformation initiatives in third parties
- Analyse, resolve and feedback on all regional customer issues.
The ideal candidate for this role will have:
Must have technical/professional qualifications:
- Matric / Grade 12, and
- 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent (essential)
- 3-5 years relevant experience (essential)
- Relevant experience in small business development, marketing or sales
- Experience within Retail or Business environment with exposure to Projects implementation, monitoring, commercial & performance management, and stakeholder management (advantageous).
- Work experience in the telecommunications industry (advantageous)
- Driver’s License (essential)
- Own vehicle (essential)
Core competencies, knowledge and experience:
- Sales Planning & Execution
- Sales & Distribution management
- Channel Marketing
- Performance Reporting
- Stakeholder and Business Relationship Management
- Strategic Partnerships management
- Negotiation Skills
Closing date for Applications: 5 September 2025.
Method of Application
Use the link(s) below to apply on company website.
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