Available Openings at Vodafone Global Enterprise

What you’ll do

• The primary responsibility is to assist in the structural analysis, design, and assessment of towers, monopoles, rooftop installations, and other supporting structures used for telecommunication.
• This role will support the Engineering team by performing calculations, reviewing engineering reports and designs, and ensuring quality and compliance to industry establishing that Telecommunication structures can withstand environmental loads as well as the addition or upgrade of equipment.

Who you are

Key accountabilities and decision ownership: 

• Assist in structural analysis and design of telecommunication towers, rooftop installations, and other telecommunication structures
• Perform calculations for tower and wind loading based on industry codes and standards such SANS and TIA-222
• Review and interpret structural drawings, antenna mounts, foundation designs and technical specifications
• Assist in preparing engineering documentation, trackers and dashboards.
• Assist in preparing BoQ for the construction of new site builds
• Core competencies, knowledge and experience:
• Excellent MS Office skills 
• Proficiency in structural analysis software and knowledge of industry standards such as TIA-222 and SANS.
• Basic knowledge of AutoCad and/or other drafting software such as Advance Steel is an advantage
• Ability to conduct a spot-check inspection of a structure and interpret structural drawings and engineering reports
• Strong analytical and problem-solving skills
• Excellent communication skills and teamwork skills
• Willingness to travel for site visits and inspections when required
• Must have technical / professional qualifications: 
• 3-5 years of experience with a technical background (including in service training)
•  experience in telecommunications advantageous 
• Ndip, B-Tech or BSc in Civil or Structural Engineering

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What you’ll do

Role purpose:

• Lead a high performing, 24/7 NOC that safeguards uptime and turns MAST commercial products into a profit engine combining best in class monitoring and incident response with proactive energy management, contract governance, and data driven decisioning.
• The role ensures systems perform optimally, vendors adhere to contractual principles, and operational decisions translate into measurable improvements in availability, cost to serve, and revenue protection/growth

Who you are

Key Responsibilities:

• NOC Operational Excellence Management 
• Lead 24/7 monitoring and incident/problem/change management
• Drive structured incident governance 
• Ensure optimal performance of passive infrastructure Reporting & Analysis 
• Energy Economics & Proactive Management
• Use telemetry and analytics to predict and prevent energy related failures
• Optimize generator runtime, fuel consumption, routing, and supplier delivery 
• Improve energy efficiency KPIs (Cost/kWh, runtime hours, battery autonomy) and extend battery/energy asset life to defer CAPEX and stabilize OPEX.
• Vendor Governance & Contractual Adherence
• Enforce SLA/OLA compliance through MAST SPMM Operating Model.
• Manage structured escalations and contractual remedies 
• Run monthly vendor scorecards and performance review streams
• Commercial Impact & Revenue protection
• Prioritize operational actions based on revenue at risk. 
• Prevent SLA penalties and protect revenue continuity 
• Translate operational trends into commercial insights
• Data, Automation & Tooling
• Own operational dashboards 
• Reduce manual workload and alarm noise
• Ensure data accuracy, auditability, and SPMM adoption
• People Leadership & Culture
• Build and lead a high performing 24/7 NOC team, developing Tier 1–3 capability, succession plans, and operational readiness. 
• Embed a culture of accountability, precision, and high performance. 
• Communicate decisively with executives and clients, protecting credibility during incidents and ensuring accurate, timely updates.
• Customer Success & Communication
• Own customer incident communications (templates, cadence, clarity).
• Present monthly stability updates and co create improvement plans with key clients.
• Partner with Commercial on performance reviews, ensuring transparent, evidence led discussions.
• Core competencies, knowledge and experience :
• Commercial acumen: quantifies ops decisions in EBITDA terms. 
• Crisis leadership-Decisive, calm, structured under pressure. 
• Analytical & data driven; challenges noisy data; insists on accuracy. 
• Influence & negotiation, especially with partners under performance pressure. 
• Clear, concise communicator with executives, clients, and field teams. 
• Owner mindset: closes the loop; zero tolerance for ambiguity.

Required Qualifications & Experience

• Qualifications: Bachelor / Diploma in electrical/Telecoms/IT/Industrial Engineering
• Advantageous: ITIL v3/v4 certification, PRINCE2/Change Management, Energy Management, Data Analytics (Power BI etc) 
• Experience: 7–10+ years in large scale NOC/Operations within Towerco/Neutral Host/MNO; 3+ years leadership.
• Proven delivery of national scale uptime and passive infra performance (rectifiers, batteries, AC, gensets, energy telemetry).
• Demonstrated vendor governance with contractual enforcement (credits, penalties, proof of fix).
• Track record reducing energy cost/runtime through data driven methods and process optimization.
• Customer facing incident communication and escalation with commercial implications.
• Building/scaling a 24/7 NOC, including SOPs, playbooks, automation, and dashboarding.

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Role Purpose/Business Unit:

• To oversee and manage the segment sales teams, and collaborates with internal and external stakeholders with the objective to defend and grow the segment base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of segment sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc. 

Your responsibilities will include:

Sales Management

• Manage, monitor and review segment sales targets
• Contribute to sales targets setting for the respective segment sales team in line with overall sales target.
• Operationalise the sales plan so as to meet the segment sales targets.
• Develop a sales plan and monitoring its implementation
• Leadership of virtual segment account teams to meet targets for profitability and revenues
• Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
• Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated segment accounts to ensure sales prospects are closed
• Ensure operational Service delivery of all service touchpoints through the management and mentorship of the segment sales team.
• Identify potential new opportunities through analysis of business intelligence reports
• Understand customer patterns and market behaviour to inform data-driven forecasting strategies to increase profitability through improved targeted sales strategies
• Provide leadership, guidance and motivation to the segment sales team
• Direct lead generation initiatives to support new business acquisition via the sales segment team.
• Represent Vodacom at client negotiations
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service

Stakeholder Management

• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop a healthy, productive, and respectful relationship with all stakeholders based on integrity and professionalism
• Develop relationships to create new value and opportunities
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework. 
• Proactively manage communication to relevant stakeholders in line with the customer product life cycle
• Develop contact strategies and account development plans (ADP) for allocated accounts
• Own escalated customer complaints from a service perspective
• Resolve sales and pricing claims on debtors trading accounts
• Serve as the link of communication between key customers and internal teams
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Provide account data to the manager for developing a sales plan and monitoring its implementation
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities (Strategic Account Plan / Joint Account Planning)

Delivering through People

• Oversee the activities of the segment team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organisation capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)  
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous 
• 2 years management experience
• A minimum of 10 years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships

Core competencies, knowledge, and experience:

• Growth mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing sales teams and demonstrate profitable revenue growth
• Translates strategy into clear areas of focus and priorities for
• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses.
• Customer Focus: Prioritising customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organisational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 13 February 2026 

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Role Purpose/Business Unit:

• The Partner Account Manager (PAM) is responsible for driving partner channel objectives and collaborating with internal and external stakeholders with the objective to grow and defend the allocated base, through maintaining and growing partner and customer relationships and opportunity management translating into sales.
• The PAM is responsible for management of the allocated partner distribution, and the execution of required strategies that is geared towards the achievement of sales targets, customer experience and strategic objectives of the partner channel, meeting annual targets on sales, revenue, inflow, growth, profitability margins etc .

Your responsibilities will include:

Sales & Stakeholder Management

• Primary owner of the relationship for the partner portfolio
• Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
• Acquire a thorough understanding of key partner/customer needs and requirements.
• Drive channel objectives across the partner base to meet annual targets
• Develop and grow partner relationships to create new value and opportunities.
• Provide valuable inputs the manager for developing a sales plan and monitoring its implementation across the partner base
• Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
• Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
• Performance management of partners and stores on the allocated partner base
• Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
• Own escalated partner & customer complaints, for the allocated distribution, from a service perspective.
• To support finance & credit control in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
• Serve as the link of communication between business partners / key customers and internal teams.
• Resolve any issues and problems faced by partners & customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis for the allocated partner base and store base
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics (partner account planning)
• Forecast and track key account metrics across the allocated partner base
• Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic partner account Planning & Customer Account Planning with partners)

The ideal candidate for this role will have:

• Degree /Equivalent
• A minimum of 3+ years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Partner Channel / distribution management
• Strong understanding of Indirect sales models & partner ecosystems
• Strong understanding of mobile and beyond mobile products and solutions, market dynamics and sales
• Ability to build & grow relationships

Technical Competencies

• Experience in solution selling within enterprise customers
• Proven track record in managing business partners and driving sales through business partners
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies 

• Partner management: Maintaining and growing partner relationships & partner distribution, focussing on driving sales through partners and meeting partner channel objectives
• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 13 February 2026. 

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Role Purpose/Business Unit:

• To provide senior‑level business analysis, process ownership, and delivery governance for Credit Vetting processes. The Senior Specialist acts as the process champion and SPOC for designated end‑to‑end processes, ensuring business requirements are clearly defined, delivery outcomes align to business intent, and process performance is monitored, improved, and optimised.
• The role supports operational excellence, risk mitigation, compliance alignment, and continuous improvement across Credit Vetting, working collaboratively with internal stakeholders and delivery teams to ensure stability and effectiveness of credit decisioning processes.

Your responsibilities will include:

• End‑to‑End Process Ownership & Performance Management: Own designated Credit Vetting processes end‑to‑end, acting as the SPOC. Maintain deep process understanding, monitor performance metrics, identify defects or inefficiencies, and drive continuous improvement initiatives to enhance stability, efficiency, and risk outcomes.
• Business Requirements, Analysis & Impact Assessment: Lead requirements elicitation and documentation for strategic and operational changes. Ensure business intent, rules, and acceptance criteria are clearly defined, and perform feasibility and impact assessments to guide decision‑making across people, process, compliance, and operations.
• Solution Governance & Scope Alignment: Review and validate Solution Documents, HLDs and LLDs to ensure alignment with agreed business requirements and scope. Challenge deviations, prevent scope creep, and provide authoritative business sign‑off on solution adequacy.
• Testing Validation & UAT Decision Support: Validate testing outcomes across unit, integration and QA phases, ensuring business scenarios and rules are fully covered. Facilitate UAT by coordinating defect resolution, clarifications, and providing business endorsement for go‑live decisions.
• Stakeholder Engagement, Governance & Business Communication: Represent Credit Vetting in cross‑functional forums, presenting process insights, project updates, risks, issues, and decisions required. Influence stakeholders across Operations, Risk, Compliance and Delivery, ensuring alignment and adoption of approved changes.

The ideal candidate for this role will have:

Bachelor’s Degree or Diploma in:

• Information Systems
• Information Technology
• Business Management
• Finance / Economics
• Industrial Engineering
• Computer Science

AND/OR

• Bachelor of Technology (B.Tech) in Information Technology or a related field

AND

• Degree, Diploma or Certificate in Business Analysis (or equivalent)

Core competencies, knowledge, and experience:

• 3 – 5 years experience in Business Analysis or Process Analysis.
• Exposure to credit vetting, credit risk, lending, financial services, or telecoms credit (advantageous).
• Proven experience in process ownership, business requirements analysis, impact assessment and delivery governance.

Business & Process:

• End‑to‑end process ownership and optimisation
• Strong credit vetting and risk awareness
• Ability to interpret policy and translate into process outcomes

Analytical & Delivery:

• Requirements analysis & documentation
• Business rules & impact modelling
• Structured problem‑solving
• Testing validation & defect management

Behavioural & Leadership:

• Strong facilitation & stakeholder influence
• Excellent communication & presentation
• High ownership, accountability & attention to detail
• Alignment with Vodacom’s Purpose and Spirit of Vodacom values

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 13 February 2026 

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Role Purpose/Business Unit:

• Manage sales forecasts alignment across channels focused on demand planning and inventory management.
• Development and execution of initiatives to optimise sales forecasts, inventory management, and demand planning processes by partnering closely internal and external stakeholders i.e. (sales, logistics, marketing, go to-market, trade marketing, consumer product management, finance, portfolio management, and supply chain teams).
• Responsible for best-in-class demand planning and sales forecasting monthly model.
• Review of demand planning and forecasting priorities by identifying insights, areas of improvement/opportunities and trends together with seeking resolution and ensure follow through to completion.

Your responsibilities will include:

Supply and Demand Management:

• Manage and lead end to end Best in class demand planning management across retail channels ensuring that channels receive a high level of service with timeous and accurate execution.
• Responsible for demand planning, sales forecasts alignment across retail focused i.e., demand planning and inventory management in line with business strategy, SLA management, operational performance improvement.
• Manage supply and demand planning by focusing on understanding demand patterns, market trends, and internal production capabilities
• Optimise Inventory to ensure retail channels avoid overstocking or stockouts and manage any potential financial losses and customer dissatisfaction.
• Optimise inventory to reduce transportation and warehousing costs i.e., overproduction.
• Manage ongoing improvements on forecast accuracy for retail channels to make informed decisions relating to production, procurement, and distribution.
• Reduce forecast errors to improve ability to respond to changing market conditions.
• Align demand planning with actual market requirements to ensure customers receive their orders timeously leading to a positive customer experience and brand loyalty.
• Manage and monitor key output/performance indicators across retail channels in line with targets and assist to drive an efficient and effective forecasting model.
• Manage, lead, and drive all demand planning capabilities that drive from effective forecasting to efficient inventory and commercial management.
• Responsible for ensuring compliance with all demand planning principles.

Operational Excellence & Business Transformation:

• Analysing demand trends to support development of sales and marketing strategies, new product launches, and capacity planning.
• Provides critical insights to senior management for calculated decision-making.
• Monitor market changes and promptly adjust forecasts and production schedules.
• Maintaining and improving the customer demand administrative processes and reduce stock holding & obsolescence at store/region/channel level.
• Effective utilisation and improvement of local Vodacom and global Vodafone systems & manage SLA’s where applicable.
• Continuously improve the Vodacom demand planning and sales forecasts policies, processes, systems that impact the customer and channels.
• Formulate performance reporting and presentations for the management of initiatives, projects, activities that related to demand planning.
• Manage and govern minimum standards across channel/s relating to demand planning management.
• Ensure effective communication as necessary to the Regions, Trade, Suppliers and Retail Division through managed communication efforts.

Reporting Management:

• Provide executive management, other internal and external stakeholder s with reports, as well as interpret and analyse management information that relates to sales
• Forecasts, inventory management, and demand planning focused on performance, trends, learnings, insights, recommendations, and actions.
• Provide a range of reports to ensure that agreed SLA’s and performance are measured and monitored on an on-going basis.
• Provide commercial and cost/revenue reporting on sales and stock management.

People/Stakeholder Leadership:

• Foster collaboration between departments such as sales, marketing, supply chain, finance, and other areas across the full business
• Ensure internal/external stakeholder are aligned toward common business objectives.
• Building strong and productive business relations with suppliers, third parties and customers
• Managing a cross-functional team with relevant Business Units and other support structures to ensure delivery of strategic roadmap and initiatives.

Commercial Management:

• Manage model efficiencies and optimise services as and when/where required.
• Develop and implement plans to deliver on sales revenues growth together with various business units.
• Manage applicable budgets for operational excellence and business support.
• Manage commercials and SLA performance within portfolio requirements.
• Understand basic cost-to-implement projections relating to business improvements and projects and make decisions accordingly and accurately.
• Structures to ensure delivery of business roadmap and initiatives.

The ideal candidate for this role will have:

• Matric essential and
• Relevant 3-year Degree in Business Management /Operations/Commerce essential and
• Minimum of 8 years relevant experience in:
• Demand Planning for stock & sales management for retail or similar large entity model
• Demand planning model development, reporting and dashboard formulation.
• Experience of QlikSense or other globally recognised module will be an added advantage
• Telecoms industry experience especially in consumer /retail business operations areas preferable

Knowledge:

• Demand planning, sales forecasting, or related roles
• Demand planning software and data analysis tools.
• Business model focused on demand planning management and sales forecasting.
• Solving and dissolving complex stock and stock planning challenges
• Business Change Management and Transformation management
• Service Level Agreement and Contract Level Agreements
• Exposure to digitally led solutions systems/reporting/dashboard and/or other digital interfacing platforms/capabilities/models - highly beneficial.

Skills:

• Analytical and data-driven decision-making skills
• Communication and interpersonal skills for effective cross-functional collaboration.
• Build effective relationships with various stakeholders internal and external.
• People Leadership skills
• Persuading and influencing
• Report and Presentation writing
• Critical thinking and resolution management skills

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 13 February 2026.  

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Role Purpose/Business Unit:

• To build an environment where analysing cases highlighted either by the fraud control system or other data points as potential fraud and prevent/ stop fraud from causing financial/ reputation damage to Vodacom SA.

Your responsibilities will include:

• Turn around time performance.
• Accuracy of action taken.
• Process compliance.
• Finalise month-end reports.
• To manage, improve and develop the overall performance of analysts.
• To propose, implement and manage FMS policies and procedures.
• To manage, improve and develop processes and systems of internal control.
• To manage, improve and develop information systems supporting fraud management systems.
• Manage fraud operational projects in the division.
• Regular interactions (both verbal and written) with stakeholders. Need to respond to queries or requests raised by business team. 
• Scale of influence across organisation:  Would have direct interactions with SPOCs and process owners of Local market
• Strategic elements of role: Job would require carrying out daily activities. Scope for process improvement should be identified steps should be taken to implement the changes in agreed time frame 
• Operational accountability and impact on service to customers: Decisions would directly impact customer services and hence their experience with Vodacom. Incorrect decisions would also lead to substancial revenue loss to organization 

The ideal candidate for this role will have:

• Degree or diploma in Technology stream (Essential)
• Academic training in Fraud control, Anti Money laundering, forensic  etc. (Desired)
• 2- 4 years of experience (Essential)
• Very good knowledge of telecom industry
• Experience in risk/fraud management teams.
• Experience in Fraud management tools like Nikira/ROC, HP ERM.
• Good knowledge of billing systems. 
• Good communication skills in English.
• The ability to identify abnormality in a seemingly normal scenario 

Core competencies, knowledge, and experience:

• Leadership skills during critical instances where immediate decision needs to be taken. 
• Good team player and contribute during emergencies by sharing workload. 
• This role is high in intensity and requires high capability to think on one's feet 
• Observant mind to capture events happening around to keep oneself updated 
• Technical acumen to decode possible avenues of new generation fraud
• Hardworking
• Flexible
• Ability to challenge status quo
• Innovative with practical mindset
• Willingness to go beyond the call of the duty  
• In-depth knowledge of telecom systems and their interlinkages and detailed knowledge on customer life cycle is also a mandatory requirement
• Individual thinking and judgment are required 
• In-depth knowledge of telecom systems and their interlinkages.
• Effective Communication skills
• MS Office skills
• High degree of observation skills are critical

Closing date for Applications: 13 February 2026.