Available Vacancies at Kuehne + Nagel

Your Role

• The primary functions of the role are to create and implement a strategy for business development and operations in line with the overall company strategy and policies for the Seafreight Business Field, to develop and maintain profitable operations and to recruit, manage, motivate and lead the Seafreight team specialists. The National Sea Logistics Manager will be the leading Sea Logistics position in the country and will have direct reporting responsibilities to the National Manager of the country, and dotted line to the Regional Sea Logistics Manager.

Your Responsibilities

• Determines or co-operates in the determination of the business strategy and executes / secures its implementation
• Has an active role in business development, in the aquisition of new business, and in tender analysis, solution design, costing, pricing and service offering
• Localizes the global Seafreight products to meet market expectations and requirements
• Monitors market trends and competitor activity in order to identify new business opportunities (acquisition candidates, new services, business partners, etc.)
• Secures the continuity of regional or national carrier relationships: evaluates home / regional carrier initiatives for local market requirements, and negotiates in the framework of the global preferred carrier program.
• Ensures efficient Seafreight operations and continuously optimises the operations by implementing standard processes in line with corporate guidelines and targets (such as Data Quality). Co-operates in the development and implementation of business operation and reporting Systems.
• Responsible for the profit and loss, and for the annual budget (creation, monitoring, corrective actions in case of deviations).
• Selects, recruits and continuously reviews the performance of the Sea Logistics key staff. Promotes the development of talent and initiates business field specific education and training to ensure continuous improvement of staff qualification.

Your Skills and Experiences

• At least 3-5 years in management role, within Sea Logistics
• A solid understanding of logistics, with a strong focus on Sea Logistics and the South African market
• Willingness to travel regularly
• Working well in team: being able to motivate and bring people together
• Taking ownership: being able to take topics projects to completion
• Handling pressure and being a problem solver
• Always working in an ethical and professional manner #LI-K

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Your Role

• They spend most of the time in customer-facing activities, hunting for new business and working hand in hand with Pricing and Customer Excellence Teams. They do personally own an account portfolio.

Your Responsibilities

• To qualify and generate new business opportunities with a clear focus on Breakbulk and Out of Gauge (OOG) shipments, specific Industries, Areas / Territories, National Key Accounts, Special Products and New Markets
• To create value for Customers and KNPL and to foster relationships 
• To drive profitable growth
• To demonstrate superior Project Logistics product and market knowledge
• To attend customer events, exhibitions and meetings (internal & external) and deliver presentations about our  industry solutions
• To monitor our competition by gathering current marketplace information on pricing & products
• To report customer complaints to the Customer Excellence Team

Your Skills and Experiences

• 4 years of experience in supply chain or freight forwarding industry
• Strong understanding of Project Logistics and the current market
• Customer and results driven persona
• Exceptional customer engagement and communication skills
• Solid influencing and negotiating skills
• 2 years on project will be an advantage

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Your Role

• Operational Key Account Specialist plays a critical role in the development and maintenance of key customer relationships by providing operational visibility of all activity on the customer account. This includes advance problem solving if required, continuous dashboard updates and preparation of relevant information for customer feedback, and pro-actively supporting the operational teams in fulfilling the customer promise.

Your Responsibilities

• Be the customer advocate within Kuehne Nagel
• Support the continuous review of standard operating procedures to ensure they reflect the customer requirements
• Oversee the customer business profile including processes, billing and rates for clients
• Oversee and review relevant customer specific reports         
• Support Sea Freight operations teams in all industries
• Continuously optimize the operational process for existing business in close operation with KAM’s
• Physical customer visits to understand process and provide efficiency concept
• Support training to all operational staff related to the business requirements of the account(s).

Your Skills and Experiences

• Bachelor's degree/equivalent in a field related to logistics and supply chain
• At least 5 years of experience in Logistics
• In depth knowledge of Sea Logistics operations
• Collaborative mind-set – sense of urgency and proactive communication
• Excellent Customer Service Skills
• Fluency in the English language
• Ability to work independently as well as part of a team
• Advanced computer skills with an emphasis on Microsoft Office suite
• Own reliable transport
• Ability to travel locally for business purposes