Career Jobs at FNB South Africa

Job Description

• To maximise the profitability of the ATM's under their responsibility through ensuring that the availability of these machines meets the Bank's performance expectations whilst adhering to the highest standards and functionality

Hello Future ATM Custodian Self Service

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB Points of Presence Self Service Delivery, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Load, maintain and replenish ATM/ADT devices within SSD region; Be responsible for a number of ATM/ADT and undertake the routine; Take full custodianship of ATM/ADT devices.

You will be an ideal candidate if you:

• Have the ability to self manage and self motivate
• Can work with cash accurately.
• Have a valid Driver’s license (no endorsements)
• Basic technical skills

Minimum Requirements:

• Minimum of 1 year experience within a retail environment
• Grade 12
• Preferred: National Certificate NQF 5 120 credits

Key Responsibilities:

• Reduce Rand value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control needs, current information and trends.
• Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets
• Self Service Devices availability measured by means of the ATM/ADT reports and benchmark % uptime agreed. (excluding uncontrollable downtime due to mechanical defects).
• Provide feedback on the performance of vendor service SSD devices and sites e.g. SBV, BTYES, BMS, DIEBOLD and CLEANERS
• Conduct monthly cash and alarm checks on ATM/ADT devices to ensure that all ATM/ADT failures and site inefficiencies are reported immediately and ensure that strict SSD cleanliness standards are adhered to and monthly look and feel checklist are completed
• Comply with governance in terms of legislative and audit requirements, policies, process and procedures required for the Self Service Devices
• Manage own development to increase own competencies

End Date: August 8, 2025

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Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time.
• Manage all segment leadership requests.
• Report on all Challenges within regions and manage expectations.
• Manage the full process related engagement from submission of quote to completion.
• Proactively support lead usage, assisting with seeking opportunities through adviser tools.
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going.
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets.
• Analyse and develop implementation plan against the forecasted financial budget.
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients.
• Develop and implement practices which build service delivery excellence and implements efficiency models.
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Participate in relevant management forums where required and cascades relevant information through team.
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication

You will be an ideal candidate if you:

• Degree or NQF Level
• Investment and Long Term Insurance experience
• 2-3 years in a BDM sales role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

End Date: August 8, 2025

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Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences.
• Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements:

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 4, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: August 2, 2025

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Are you someone who can:

• Drive execution and implementation of the life insurance risk products and initiatives
• Liaise with the data analytics and pricing team for insights critical to the products
• Prepare and present product proposals and reports for senior management and other stakeholders
• Challenge and review the current product features
• Regularly engage with the distribution and other business units within the FirstRand group
• Keeping abreast of changes and new legislation and developments in industries that may affect areas of specialization
• Draw on own technical and/or professional knowledge and experience to proactively develop alternatives and identify optimal best practice solutions for tactical problems

You will be an ideal candidate if you:

• Have strong technical, analytical and communication skills
• Have a minimum of 2 years' experience in the financial industry, with a preference for the life insurance industry
• Have an actuarial background
• Are curious and have a passion for continuous learning and development
• Have the ability to combine conceptual thinking with pragmatic solutions
• Business Commercial Insurance experience would be advantageous

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

End Date: August 1, 2025

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Are you someone who can:

• Maintain Best Practice Financial Planning / Accounting with direct, control and maintenance of the financial planning within the Business Unit.
• Ensuring adherence to and meeting of budgetary forecasts and ensuring that all revenues and costs are accounted for appropriately for the properties in the business.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Foster and enhance good business relations with Internal Clients (other Business units – Sales, Credit etc), external clients (e.g. FNB Group) and Independent Valuation contractors/Vendors to sustain and enhance the First National Bank market reputation in support of the high level of service being required.
• Direct and control all Business Unit policies, SLA's, procedures and mandates required to achieve the Business objectives by implementing best business practice solutions for the Property Business Market and manage property valuations for all the business units.
• Comply with governance in terms of legislative and audit requirements.
• Conduct Industry Related Research and Development on an ongoing basis, to identify latest market trends within the Property Industry, that directly impact the Valuation Business, by conducting market analysis/research and development, thus ensuring the Business Unit remains competitively positioned within the Industry.
• Analysis and Actioning of Reports by ensuring that all required reports are appropriately compiled, with the required analysis and interpretation of information being done, thereby adopting appropriate interventions/strategies in line with meeting the required Business Objectives.
• Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies.
• Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities.

You will be an ideal candidate if you:

• A property related business qualification is preferable,
• Registration with the S.A. Council for Property Valuers Profession as a Professional Valuer or Professional Associated Valuer
• Registered member of the S.A. Institute of Valuers is preferable but not essential
• A minimum of 6 years’ experience in Property Valuations preferably with 2 to 3 years in middle management within a financial institution
• Computer Literacy is essential
• A good knowledge of financial and accounting principles as they relate to the running of a business
• Knowledgeable in property related legislative requirements, town planning procedures and bye-laws, municipal bye-laws and township establishment procedures
• Procedures of the Surveyor’s General’s and Deeds Office is required

End Date: August 2, 2025

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Job Description

• To troubleshoot highly complex problems.
• To establish application architectural standards or frameworks.
• To assess IT risks and design application solutions.

Are you someone who can:

• Can design and have implementation experience with large scale system developments
• Understand and can design Software pipelines
• Create critical success factors for the accurate implementation of an architecture
• Understand system specification
• Have a proven track record of carrying out appropriate technology architectures
• Setting standards for Applications
• Know how to work in projects and being involved from the inception / conceptual design phase
• Build sound relationships with a broader team and variety of stakeholders
• Engineer and leverage processes and technologies to meet business needs
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you:

• Have a degree computer science, information systems, software engineering or BEng.
• Are strong in the following technologies: .NET, Java, MS SQL, Angular, Javascript, DevOPs
• Have experience in Camunda (Beneficial)
• Have a TOGAF certification
• Have 5+ years of experience in software architecture.
• Have good communication skills.
• Have a strong drive to pay attention to detail.
• Have solution definition and problem-solving skills.
• Have practical experience in project management.
• Have familiarity with computer networks and IT security management.
• Have a good understanding of business processes.
• Have strong organizational skills. Strong understanding of analytical skills and techniques.
• Have good knowledge of modern software engineering principles and best practices.

Internal:

• The following experience: OCEP, PEP integrations, APIs and data

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

End Date: August 2, 2025

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Job Description

• To support the Account Executive by analysing, managing and administering a portfolio of clients including credit application process and ongoing quality risk management of the clients credit facilities and credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Are you someone who can:

• Support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients' credit facilities
• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery

You will be an ideal candidate if you:

• Have a relevant Financial Degree (CA preferred)
• Have 3 - 4 years’ relevant relationship experience within the financial/banking sector
• Are not an unrehabilitated insolvent

End Date: August 2, 2025

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Are you someone who can:

• Oversee of all activities performed by team representatives serving a client segment of 150 million plus
• Achieve net profit growth for the business
• Drive an increase in average balance of specific portfolio of liabilities
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Manage and grow existing clients and grow portfolio through pro-active portfolio management
• Maximise Business Portfolio, cross sell opportunities and strengthen client relationships
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets
• Analyse and understand complex client needs and provide appropriate solutions through deal structuring
• Manage sales lead pipeline and enter all qualified leads into the pipeline and maintain
• Translate strategies into actionable goals and execute relevant projects /initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Initiate, prepare and present credit proposals to the relevant credit committee to secure credit facilities for clients within the credit policy
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities

You will be an ideal candidate if you:

• Business Banking Degree (Financial)
• Agric related qualification will be an advantage
• Must have RE5 and recognized qualification by Financial Sector Conduct Authority
• 3-5 years banking experience and judgmental credit, agric experience.
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience(any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

End Date: August 2, 2025

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Job Description

Hello Future AI Engineer

• As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change

Are you someone who can:

• Assist in training, testing, and fine-tuning ML and LLM models as part of larger projects
• Help collect, clean, and preprocess datasets for use in AI pipelines
• Work on small components of AI systems such as prompt crafting, inference scripts, or evaluation tasks
• Perform exploratory data analysis and create visualizations to support modeling efforts
• Collaborate with senior engineers to understand system requirements and deployment workflows
• Write clear, well-documented code and participate in code reviews
• Conduct basic research into AI tools and libraries and summarize findings for the team
• Participate in team meetings and contribute to a learning-focused, inclusive development culture

​​You will be an ideal candidate if you:

• Have a Bachelor of Science degree in a relevant field
• Have 1 to 2 years of experience in AI
• Are proficient in Python and familiar with frameworks like TensorFlow or PyTorch

You will have access to:

• Opportunities to network and collaborate
• Challenging work that pushes boundaries
• A culture of innovation and continuous learning

We can be a match if you are:

• Curious & courageous – driven by a desire to learn and explore
• Obsessed with mastery – always striving to improve and excel
• Passionate about ethical AI and responsible innovation

Key Responsibilities:

• Design, develop, and maintain full stack applications that integrate with AI agents built in Copilot Studio.
• Build and optimize conversational flows, triggers, and actions using Copilot Studio and Power Automate.
• Integrate AI agents with external APIs, databases, and enterprise systems.
• Collaborate with cross-functional teams to deliver intelligent, user-centric solutions.
• Stay current with AI trends and rapidly evolving platforms, continuously learning and applying new tools.

Required Skills & Experience:

• Proficiency in Python and basic understanding of key libraries (e.g., NumPy, Pandas, scikit-learn)
• Familiarity with foundational machine learning concepts such as classification, regression, and clustering
• Basic understanding of deep learning and neural networks, especially transformer models
• Exposure to machine learning frameworks such as PyTorch or TensorFlow (projects or coursework acceptable)
• Interest in LLMs, conversational AI, or agentic systems (some hands-on experience preferred)
• Familiarity with version control tools (e.g., Git) and basic software development practices
• Willingness to learn MLOps tools (e.g., MLflow, HuggingFace, LangChain)
• Some experience of cloud services (e.g., AWS, GCP, or Azure) and containerization tools (e.g., Docker, Kubernetes)
• Willingness to learn LLM/AgentOps or ML pipeline tools
• Awareness of ethical considerations in AI development
• Strong curiosity, communication skills, and desire to grow within a collaborative AI team

Nice to Have:

• Experience with Google AgentSpace or similar conversational AI platforms.
• Experience building and managing MCP servers.
• Familiarity with n8n or other workflow automation tools.
• Exposure to Microsoft 365, Teams, or Dynamics 365 integrations.
• Background in AI/ML, NLP, or chatbot development.

End Date: August 8, 2025

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Job Description

• To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• To produce logical and technical specifications from functional specifications and to write the code for medium to large applications.

Are you someone who can:

• Implement system enhancements by addressing specific business needs and resolving queries
• Code, compile, test and implement applications
• Support development environments
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution
• Mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance

You will be an ideal candidate if you can:

• Minimise system defects by ensuring minimisation of recurring problems from a functional and performance perspective
• Ensure accurate verification of systems post change
• Manage programming incidents to provide efficient support, aligned to SLA's and agreed standards
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you:

• Are adaptable and curious
• Analyse complex data sets
• Can thrive in a collaborative environment

End Date: July 30, 2025

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Job Description

• To analyses credit data to estimate degree of risk in extending credit or lending money
• Consults with management to assist in corporate planning

Are you someone who can:

• Credit assessments of salaried home loans applications.
• Adhere to negotiated service levels and turnaround times in support of business strategy.
• Ability to effectively prioritise and organise workflow.
• Customer and results driven.
• Make informed credit decisions.
• Assist internal sales partners with credit decisions and application of the credit policy.
• Build and maintain relationships with internal business partners.
• Responsible for making credit decisions.
• Keep abreast with what’s happening within the market place and more specifically with regards to process and credit policy.
• To facilitate and monitor adherence to service guarantee times.
• Resolve any credit issues and process problems/challenges with Payouts and other internal business partners.
• Escalate to manager any credit issues with products/processes/ standards.
• Optimises work through the application of learning experiences
• Engages in activities for own development
• Ensures customer service solutions are aligned to the operational business plan
• Develops and leverages cooperative credit risk stakeholder relationships and networks
• Contributes to cost efficiencies
• Contributes to teamwork
• Ensures operational excellence through the delivery of work processes according to defined quality standards
• Liaises with internal and external stakeholders and support functions
• Analyses the integrity of credit applications

Qualifications and Experience

• 3-4 Years' Credit assessment and credit Analysis Experience
• BCom Accounting or Similar
• Financial Services industry experience (Advantageous)

End Date: August 2, 2025 

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Are you someone who can:

• Create business cases off the back of analytics and business strategy that addresses business problems
• Produce high-quality outputs within agreed deadlines
• Build and maintain relationships with stakeholders across the bank/group
• Be involved in statistical modelling

You will be an ideal candidate if you:

• Have a degree in Quantitative Risk management, Actuarial Science, Mathematics or Statistics
• Have 3+ years of experience as a Data Scientist
• Have SAS proficiency
• Have experience in Analytics, business casing, modeling
• Have experience in transactional data (spend)
• Have experience in the banking / financial services sector (beneficial)

End Date: August 3, 2025

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Job Description

• To support the Account Executive by analysing, managing and administering a portfolio of clients including credit application process and ongoing quality risk management of the clients credit facilities and credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

The Ideal candidate must have the following exposure:

• Achieve net profit growth for the business.
• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
• Manage existing clients and grow portfolio through making contact and generating leads.
• Manage sales lead pipeline and enter all qualified leads into the pipeline and maintain.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Inform and educate customers on products to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Create own development plan and review plan with team leader or manager.
• Understand which competencies and skills are required to be mastered to ensure personal development and performance.
• Must have exceptional customer experience acumen

You will be an ideal candidate if you:

• Relevant Degree.
• 3 – 4 year’s relevant relationship experience.
• 4 years in the financial / banking sector.

End Date: August 3, 2025 

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 1, 2025 

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Are you someone who can:

• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Resolve all customer queries efficiently, and within agreed timelines.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements.
• Work closely with the team / allocated individual in order to up skill knowledge and skills in Operations and Administration
• Manage own development to increase own competencies.

You will be an ideal candidate if you:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Additional Requirements

• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
• 4 – 6 years’ experience in programming (Java).
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous

End Date: August 16, 2025 

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Job Description

• To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

Hello Future Quantitative Analyst

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• We are currently in search of a Quantitative Analyst to plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

Are you someone who can:

• providing model training and model support
• Provide guidance and support for junior members of the team in the development of Credit Models Proactively engage with Credit and the Business units to support understanding of Credit Models by
• Engage with the internal validation team and external auditors, as part of the model validation and review process.

Resposibilities:

• As an experienced member of the team, you are expected to proactively contribute to the model development strategy and modelling methodologies to improve the credit risk models.
• Optimising existing processes
• Identifying pockets of growth by means of analytical insights
• Data manipulation, data mining, modelling and building analytical solutions using machine learning techniques

You will be an ideal candidate if you have the following:

• Minimum Qualification - B Degree Maths, Stats, Engineering, Computer Science, Econometrics, Physics or Actuarial Science
• Preferred Qualification - Honours Degree
• Experience - 2+ years' experience in a data environment,
• Python, SQL, MATLAB, SAS, S-PLUS or R (used for statistical analysis)
• Machine learning
• Data mining and data modelling
• Exposure to PowerBI

End Date: August 4, 2025 

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Job Description

• We are seeking a skilled AI Practitioner/Data Scientist with a deep specialization in Generative AI and a robust background in data.
• The ideal candidate will have hands-on experience in designing, developing, and deploying AI models with a focus on generative techniques.
• This role demands a strong understanding of data engineering principles, making the candidate well-equipped to handle the data pipeline challenges inherent in AI and data projects.

GenAI Model Development:

• Design, implement, and optimize operational and analytical solutions utilizing Generative AI models.
• Develop and fine-tune RAG (Retrieval Augmented Generation) frameworks utilizing LLM frameworks such as LangChain, Llama-Index or other generative frameworks.
• Experiment with new architectures and techniques to push the boundaries of generative AI.

Data Engineering:

• Collaborate with data engineering/analyst teams to ensure the availability and quality of data needed for model training and validation.
• Design and maintain scalable data pipelines to handle large volumes of structured and unstructured data.
• Perform ETL tasks with to create optimal data-warehousing structures (Dimensional modelling) for optimal storage, ease of use and maintainability.
• Integrate data from various sources and ensure its proper storage, transformation, and accessibility.

Deployment and Scaling:

• Deploy AI and generative AI models in production environments, ensuring they meet performance, scalability, and reliability requirements.
• Work with DevOps teams to automate the deployment and monitoring of AI models.
• Optimize model inference for performance and cost efficiency in cloud and on-premises environments.

Collaboration and Communication:

• Collaborate with cross-functional teams, including data scientists, engineers, product managers, and business stakeholders, to align AI solutions with business objectives.
• Communicate complex AI concepts and findings to non-technical stakeholders.

Continuous Learning and Innovation:

• Stay up to date with the latest advancements in Generative AI and data engineering.
• Participate in conferences, workshops, and other professional development opportunities.
• Contribute to research publications and patent filings in the field of Generative AI.

Requirements

• 3+ years of experience in AI, with a focus on Generative AI (1-2 years).
• Proven experience in data engineering, including data pipeline development, ETL processes, and database management.
• Hands-on experience with deep learning frameworks (e.g., TensorFlow, PyTorch) and Generative AI frameworks.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

Technical Skills:

• Proficiency in programming languages such as Python, SQL, and familiarity with data manipulation libraries (e.g., Pandas, NumPy).
• Strong knowledge of machine learning algorithms, neural networks, and generative models.
• Experience with data storage solutions (e.g., Hadoop, Spark, Vector databases).
• Knowledge of MLOps practices, including model versioning, monitoring, and retraining

Soft Skills:

• A proactive attitude with a passion for learning and innovation.
• Excellent communication and teamwork abilities.
• Strong problem-solving and analytical skills.
• Preferred Qualifications and Certification
• Bachelor’s or master’s degree in Computer Science, Data Science, Machine Learning, or a related field.
• Master's or Ph.D. is advantageous
• Any of the following certifications are highly advised:
• AWS Certified AI Practitioner
• AWS Certified Machine Learning
• GCP Professional Machine Learning Engineer
• GCP Associate Cloud Engineer
• Microsoft Azure AI engineer
• Microsoft Azure Data Science.

End Date: August 4, 2025 

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Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

FNB introduction

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our Private Banking and Advisory Team, you will be surrounded by unique talent, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Provide sound services and recommendations based on customer and client needs, current information, and trends.
• Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Achieve expected financial targets and uphold associated service levels.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Act responsibly with work related resources to contribute to cost containment.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Contribute to innovation by finding faster and more accurate ways of working.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).

You will be an ideal candidate if you:

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification
• Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.

End Date: August 10, 2025

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Job Description

• To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

Hello future Private Advisor

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You Will Be an Ideal Candidate If You

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business)
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• Signed off on FAIS categories

You Will Have Access To

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate.

We Can Be a Match If You Are

• Able to build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.

End Date: August 6, 2025

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Job Description

• To effectively manage and oversee all operational aspects in the achievement of the business objectives

Hello Future Operations Manager,

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FR Life Assurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Work closely with Financial Planners to co-develop and align target and budget goals, ensuring effective cost controls across multiple functions
• Drive growth and profitability through collaborative planning and operational excellence
• Cultivate a client-centric service culture by collaborating with Financial Planners to propose innovations and build rewarding relationships
• Strengthen Business Unit delivery by designing systems, processes, and metrics alongside Financial Planners to monitor service levels and client satisfaction
• Build strong partnerships with Financial Planners, SMEs, project managers and senior stakeholders to deliver impactful results
• Translate strategic initiatives into action, working with Financial Planners to set measurable goals and track performance
• Maintain compliance by embedding governance structures in operational processes, working with Financial Planners to anticipate audit needs and regulatory requirements
• Identify, report, and mitigate operational risk across product and channel ecosystems, leveraging insights from Financial Planners to drive accuracy
• Collaborate with Financial Planners and other key stakeholders to enhance operational processes that lead to superior client outcomes and streamlined workflows
• Oversee SLA agreements in partnership with Financial Planners, ensuring they reflect business priorities and client needs
• Improve business decisions through rich collaboration with Financial Planners on data analysis, insights generation, and trend interpretation
• Oversee onboarding Financial Planners, with a meticulous approach and strong attention to detail to ensure seamless integration and regulatory alignment
• Plan and execute campaign planning and execution with Financial Planners, maintain operational accountability for all campaign execution.
• Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies
• Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities

You will be an ideal candidate if you have:

• Proven experience running and optimizing operations within a financial services environment, with exposure to Financial Planning environments considered a valuable strength
• BCom Degree or equivalent
• 3- 5 years in a similar role

End Date: August 5, 2025

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Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.a of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements:

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

End Date: August 4, 2025

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Job Description

• To facilitate quality delivery and ensure adherence to quality standards across various business segments.
• To ensure implementation of identified quality methodologies and improvement initiatives.
• Facilitate quality delivery across the various teams.
• Monitor quality adherence and compliance to quality standards.
• Ensure implementation of identified quality methodologies and improvement initiatives.
• Deploy the quality management tools.
• Provide support and act as a feedback channel for quality issues.
• Communicate quality initiatives.
• Provide ongoing intelligence on customers and competitors using internal and external data sources i.e. monitor surveys etc.
• Offer input into market analysis and segmentation.
• Assist in aligning processes in the business and to ensure that this is in line with customers' expectations.
• Identify possible risks in the area and come up with suitable action plans to ensure there are no loopholes in the process.

End Date: August 6, 2025

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Job Description

• To manage the development of innovative solutions and ensure that existing solutions are effectively delivered and provide business value.
• To define business requirements, managing and facilitating the development process from concept through to launch, maintaining a focus on identifying and meeting market requirements and achieving business objectives

Are you someone who can:

• Design and implement client-centric, innovative solutions aligned with business strategy.
• Translate strategic objectives into actionable goals and track progress using defined metrics.
• Support solution development, testing, and enhancement, including business case preparation and costing.
• Conduct in-depth analysis of client needs, systems, and market segments.
• Perform corporate finance valuations to ensure opportunities meet the group’s ROC hurdle rates.
• Get stakeholder buy-in and take business cases through the group’s deal forum committees.
• Perform risk and impact assessments, ensuring compliance with governance and control standards.
• Prevent losses by ensuring accurate, effective business solutions and managing costs efficiently.
• Build and maintain strong relationships with stakeholders through effective communication, influence, and negotiation.
• Initiate meetings to manage expectations and ensure delivery of stakeholder requirements.
• Tailor communication styles to diverse audiences and resolve issues promptly.
• Apply SME knowledge to assess user requirements, business strategies, and project impacts.
• Contribute to strategic initiatives by generating and reviewing business cases and requirement specifications.
• Provide input into client proposals and project discussions with financial and strategic awareness.
• Uphold brand standards through consistent quality, productivity, and ethical conduct.
• Stay current with industry developments and legislative changes.
• Manage personal workflow effectively, balancing priorities and maintaining high standards.
• Demonstrate resilience, openness to feedback, and a commitment to continuous improvement.

You will be an ideal candidate if you:

• BCom/BSc Degree
• At least three years’ experience in strategic and operational insurance work.
• Experience in corporate finance and valuations of potential acquisitions
• Long-term and short-term insurance experience and knowledge
• Excellent communication, negotiation, and relationship building skills.
• Proven ability to operate at both strategic and detailed level.
• Driven to consistently exceed expectations, strong work ethic and perseverance, with the ability to operate “in the grey”.

End Date: August 4, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4 qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

End Date: August 1, 2025 

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Are you someone who can:

• Manage a team of test analysts, automators and performance testers working on all stages of structured testing.

You will be an ideal candidate if you:

• Provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. Assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.

Responsibilities

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test, and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Qualifications and Experience

• Must have COBOL and JCL experience.
• Knowledge of Java will be advantageous
• Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
• 5 years + experience in programming and system design.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous

End Date: August 5, 2025 

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Job Description

• To create artificial intelligence (AI) strategies and roadmaps; and oversee the implementation of AI solutions, ensuring that AI initiatives align with Group AI and Information Architecture Strategy.
• To create detailed architectural plans for AI systems including data pipelines, model deployment strategies and integration with existing IT infrastructure.
• To drive AI Architecture awareness (and related risks) for area of responsibility.
• Create AI strategies and roadmaps aligned to business objectives.
• Provide input into the review of the Group Information Architecture and other relevant data policies, standards, and frameworks with focus on artificial intelligence (AI).
• Drive cost efficiencies within area of scope through enhancements of agile frameworks and processes.
• Align to FirstRand approved strategic data platforms to meet the business growth demands and define and influence the AI architecture requirements for all use cases.
• Facilitate alignment between business and application architecture.
• Co-ordinate and prioritise the AI architecture work within the Pillar/ Function/ Domain/ Segment area as per CDAO priority and approval.
• Create detailed architectural plans for AI systems including data pipelines, model deployment strategies and integration with existing IT infrastructure.
• Evaluate and select the most suitable tools, platforms and technologies for AI Development considering scalability, cost and compatibility.
• Oversee the development and training of machine learning models ensuring they meet the desired performance metrics.
• Ensure seamless integration of AI systems with other enterprise applications and databases.
• Participate in relevant committees to define opportunities to improve/ enhance the AI Architecture
• Promote adoption of new AI / Information Architecture patterns.
• Monitor operational issues and ensure high levels of data ethics is followed.
• Facilitate the conversion of knowledge and ideas into new or improved solutions (products, processes, and services).
• Work closely with a cross-functional team to assess AI architectural requirements for new and enhanced business operations.
• Drive AI Architecture awareness (and related risks) for area of responsibility in consultation with relevant stakeholders (e.g. CDAOs, Data Modelers, Data Engineers, Data Scientists etc).
• Ensure relevant stakeholders are trained on AI framework, policies, standards, and principles.
• Participate in planned activities that are appropriate for own development.
• Develop, encourage and nurture collaborative relationships across area of specialisation.

Qualifications

• Minimum: Computer Science, Data Science, Software Engineering, Mathematics or related fields or Bcom Information Management Systems

Preferred/ Advantageous:

• Master’s Degree: Advanced degrees in Artificial Intelligence or Machine Learning
• Microsoft Certified: Azure AI Engineer Associate
• AWS Certified Machine Learning – Specialty
• Certified Artificial Intelligence Scientist (CAIS)
• 5+ years architecture experience in a similar environment with minimum 2 years in AI

Knowledge and Skills

• Detailed understanding of advanced analytics, techniques, technologies, standards and best practices as it relates to Information Architecture.
• Proficiency in programming languages like TensorFlow, Python and R, and tools like Kubernetes and Git.
• In depth understanding and experience in implementing data management domains and technologies.
• Understanding of Agile and DevOps methodologies, frameworks and practices.
• Expertise or experience in implementing AI Frameworks and models.
• Experience implementing Enterprise Architecture frameworks such as TOGAF, Zachman, etc.
• Experience in deploying and maintaining AI applications in varied environments.
• Understanding of data governance, analytics, and system design.
• Expertise in machine and deep learning.

End Date: August 4, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: August 4, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Are you someone who can:

• Get dirty with the data and create insightful views.
• Find answers to business problems using the data
• Chat to stakeholders to understand requirements better; build relationships with them
• Produce consistently high-quality outputs within agreed deadlines
• Summarise and present your insights in a manner that is easy for your stakeholders to understand

You will be an ideal candidate if you:

• Have a qualification in Mathematics, Actuarial Science, Statistics, Engineering, Computer Science or similar
• Have 3 - 5 years in a similar data scientist environment
• Are experienced in SAS, PowerBI and SQL
• Have exposure to Python and R

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: August 5, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Maintain ownership of models through regular audits and updates to ensure relevance.
• Plan and perform regular model updates that capture evolving business complexity in current models
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
• Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
• Review and assist more junior Quantitative Analysts with processes and models.
• Adhere to model building policies, standards, frameworks, and governance process.
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
• Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
• Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit, Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Assist in analysis of available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
• Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the businesses overall analytical needs and opportunities.
• Assist as SME for analytics applying own understanding of the operations of the business product or service.
• Determine the business questions that need be answered and determine appropriate analytics models for utilization.
• Source and do some preparation (20-30%) of relevant data sources for analysis.
• Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
• Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
• Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
• Document and audit relevant processes.
• Document and implement models to address specific business requirements.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Deliver within broad parameters.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Identify, control and escalate potential risks which may lead to increased costs.
• Manage costs or expenses within approved budget to achieve cost efficiencies.
• Deliver against operational and cost targets.
• Prioritise resource allocation to minimise and reduce wastage.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Assess own performance through seeking timely, and clear feedback and request training where appropriate.

Experience

• 3-5 years' experience in a similiar role
• Relevant Degree (Mathematics, Statistics, Engineering)

End Date: August 4, 2025