Careers at Aspen Pharma Group

OBJECTIVE OF ROLE

• To lead the receiving, storing, packing and dispatching of finished products.

KEY RESPONSIBILITIES

Operational Requirements

Distribution activities

• Verify orders, attach data loggers and generate relevant reports and analysis
• Manage quarantine shipments
• Manage permit process
• Manage fridge line items

Management of Schedule 5 and 6 items

• Oversee the complete flow of FG from receipt to dispatch
• Adhere to Legal requirement as per GDP, GMP and GWP guidelines
• Management of the destruction process for obsolete stock
• Manage activities from receipt to destruction of stock, inclusive of the administration process, i.e. SBF’s, ERP transactions, approvals

Planning & processes

• Plan daily, weekly and monthly activities, and determine prioritization of own objectives
• Implement and coordinate systems and procedures and make decisions within policies and procedures, or as authorized by superiors

Asset/ Resource management

• Determine resource needs within own area of responsibility
• Request required assets and resources for the fulfilment of work duties
• Use assets and resources optimally within own area of responsibility

Technical/ Functional expertise

• Apply comprehensive knowledge of discipline/ specialization
• Stay up to date on developments, trends, legislation and industry regulations within area of expertise
• Regularly contribute useful ideas for own work area/ team within defined parameters
• Reporting & record keeping

Human Resources (engaging in people practice)

• Manage staff performance through the Company Performance Management program
• Manage staff succession through the company succession planning program

GMP/GWP

• Comply with GMP/GLP requirements as outlined by company SOP’s and written instructions in all tasks and activities
• Ensure that products are produced, tested and stored according to the required SOP’s and documentation
• Complete all records and reports timeously and accurately as described in the relevant SOP’s, protocols and associated documentation.
• Ensure that the required resources, systems and SOPs are reviewed, authorized and are regularly monitored, adapted and improved to ensure compliance to GMP/GLP regulations/standards and the product licence
• Ensure that environment (facilities and equipment) are maintained to GMP standards
• Ensure that the initial and continuing departmental personnel training is carried out and recorded
• Ensure that records are evaluated and corrected before they are sent to the Quality Department
• Investigate and initiate corrective actions for all quality deficiencies

Health, Safety and Environmental Standards

• Carry out any duty or requirement imposed on the company by the OHS Act and in accordance with your specific SHE appointment
• Ensure that all employees are informed of their scope of authority as contemplated in the OHS Act
• Take full responsibility and necessary measures to ensure that the requirements of the OHS Act are complied with by every person in your employment or on premises under your control where plant and machinery are produced
• Ensure that reasonably practicable steps are taken to identify, manage, eliminate or mitigate any hazard or potential hazards to the safety or health of employees, attached to any work performed, any article or substance produced, processed, used, handled, stored or transported and any plant, machinery which is stored or transported
• Report any unsafe or unhealthy situations to SHE representative or Line Manager
• Report any incident to the SHE representative or Line Manager which may affect your health or cause injury
• Gather information required for reports to be generated in department or area of technical expertise
• Complete and consolidate standard documents
• File, archive and retrieve documents in hard and soft copy filing system
• Maintain and update records and systems as required
• Retrieve supporting documentation and records to facilitate and support query resolution
• Promote diversity, equal opportunity and fair treatment in the workplace
• Execute company EE plan, procedures and targets
• Formulate and execute a Workplace Skills Plan in conjunction with the HR Department

Requirements
EDUCATIONAL REQUIREMENTS

• Matric (Grade 12)
• Bachelor’s degree in pharmacy
• Registration with the Pharmacy Council as a Pharmacist

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• 1 - 2 years’ experience as a pharmacist
• Experience generating ERP reports for stock movements
• Sound knowledge and understanding of Pharmaceutical Compliance
• Experience in the timeous completion of all relevant documentation and BAAN transactions
• Knowledge and understanding of SOPs and regulations for product handling, storage and records

SOFT SKILLS AND COMPETENCY REQUIREMENTS

• Meeting Deadlines
• Interrogating of Information
• Planning and Organizing
• Good decision making
• Takes accountability and ownership
• Performance driven
• Excellent communication and presentation skills
• Able to positively influence others
• Embraces change and able to deal with ambiguity
• Always operates with the highest integrity and compliance mindset

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OBJECTIVE OF ROLE

• To promote and generate sales on key product portfolios to pharmacies on both ethical and generic ranges. In addition to mentioned objective, the position will also be responsible for building and maintaining strong business relationships with pharmacy decision makers, in order to drive net sales revenue.

KEY RESPONSIBILITIES

• Achieve and exceed set sales targets and market share objectives.
• Effective implementation of sales and marketing strategies.
• Effective management of the regional territory by means of planning, territory analysis, customer targeting and call coverage of identified customer base.
• Establishment of positive relationships (mutual trust and respect) with customers and other stakeholders.
• Manage key customer sales and effective relationship management.
• Providing ongoing customer support.
• Add value to an entrepreneurial climate.
• Effective territory expense management and control.
• Active engagement with team members & piers in order to build an exciting and high-performance team and company culture.

Requirements
EDUCATIONAL REQUIREMENTS

• Matric
• Tertiary qualification would be advantageous.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• 1-2 years proven sales track record is essential.
• Previous basket experience/exposure would be an advantage.
• Valid driver’s license and own vehicle.
• Existing relationships with key customers in the territory would be advantageous.
• Product knowledge on both Aspen and competitor products.
• Effective territory management.
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.

SOFT SKILLS AND COMPETENCY REQUIREMENTS

• Product knowledge on both Aspen and competitor products.
• Effective territory management.
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.
• Analyzing of Aspen in house data and external data sources.
• Strong ability to effectively communicate with both internal and external customers.
• Administration skills – ability to comply with the required administration standards associated with this position.
• Ability to work under pressure, to set priorities and to demonstrate time management skills.
• Creativity and flexibility – the ability to work in a changing environment and to adapt to different situations.

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JOB PURPOSE:

• This role is responsible to assist the Group Financial Manager: Holdings for end-to-end Procure-to-Pay (P2P) processing for the Global Digital Technology (GDT) function, travel planning, service recharge timesheet, general ledger support, and petty cash control. The position ensures financial accuracy, compliance with governance standards, and efficient coordination across cost centres, projects, and stakeholders.

KEY PERFOMANCE AREAS:

PO processing for Global Digital Technology:

• Create and process purchase orders (POs) for GDT, ensuring accurate general ledger (GL) coding aligned to service types and material groups within SAP.
• Verify PO amounts against approved budgets and promptly escalate discrepancies to the Financial Manager.
• Manage the full SAP PO approval workflow for the GDT PO’s, ensuring all approvals are completed in a timely manner.
• Complete goods/services receipting and forward documentation to Payments DBN for invoice processing and payment execution.
• Provide guidance and support to operational managers on all P2P processes, queries, and transactional requirements.
• Liaise with project managers and relevant stakeholders on CAPEX-related POs to ensure alignment with (WBS) elements.
• Ensure compliance with all Procure-to-Pay (P2P) policies, procedures, and governance standards.
• Collaborate across GDT cost centres and CAPEX elements to maintain financial integrity and strong internal controls.
• Conduct regular housekeeping by reviewing GR/IR reports and resolving or closing open and unmatched POs.

Travel planning:

• Create Internal Orders for all local and international travel to support SAP enhancements and integration with the TM1 travel planning tool.
• Collect, consolidate, and analyze data for travel budgets, forecasts, and actual expenditure reporting.
• Accurately input and reconcile travel expenses within required timelines, ensuring data integrity and compliance with internal policies.
• Act as the key administrator for the TM1 travel planning system, maintaining system accuracy and supporting users as needed.
• Review and validate Concur-related travel expenses prior to releasing financial transactions to SAP, ensuring accuracy and compliance.

Service Recharge Timesheet Collation:

• Collect, consolidate, and verify all timesheets required for service recharge and cost allocation processes, ensuring accuracy and completeness.
• Upload timesheet data into the TM1 system and ensure successful system integration and processing.
• Identify and investigate discrepancies, escalating issues to the Financial Manager for resolution.

General Ledger:

• Process monthly standard journals accurately and in accordance with financial policies and reporting timelines.
• Prepare the BBBEE submission, ensuring full compliance with internal governance standards.
• Compile and validate training spend information for Human Capital stakeholders, ensuring alignment and accuracy with the general ledger.

Petty Cash:

• Manage the full petty cash process, including issuing, recording, and reconciling physical cash balances to the general ledger for both local and foreign petty cash.
• Record, track, and monitor petty cash expenses, ensuring all transactions are supported by proper documentation and comply with company policies and financial controls.

Adhoc:

• Assist in preparing financial presentations and reports for management, ensuring accuracy, clarity, and alignment with professional standards.
• Support financial projects by resolving queries, coordinating tasks, and preparing documentation required for internal and external audits.
• Assist with CAPEX projects across the Group, including both GDT and non-GDT initiatives, ensuring proper financial tracking and compliance.
• Manage sponsor billing activities, ensuring all billing information is current, accurate, and updated promptly.

Requirements

• Bachelor of Commerce in Accounting or relevant experience.
• 3-5 Years’ Experience in a relevant environment.
• 1 year experience within a SAP environment.
• An understanding of VAT legislation, IFRS, variance analysis.
• Experience in working in a fast-paced Finance environment.
• Experience in foreign currencies preferable.

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JOB PURPOSE:

• Operational role in the Group Digital Technology organization. To provide reliable, business-focused and application support for Human Capital Management (HCM) platforms, with primary focus on SAP SuccessFactors. The role ensures stable operations, accurate HR processes, and responsive user support while enabling continuous improvement of HCM services across the employee lifecycle.

KEY PERFORMANCE AREAS:

Service Stability

• Responsible for ensuring that SAP SuccessFactors incidents and service requests are resolved within agreed SLAs, achieving at least 95% SLA compliance each month.
• Resolve at least 70% of support tickets at first contact without escalation, demonstrating effective 1st line support capability.

System Operations and Administration 

• Guide all configuration change implementations accurately and without rollback
• Perform data corrections with high accuracy
• Complete user access provisioning, changes, and removals in line with Aspen access management standards.

Application Lifecycle Management (ALM)

• Execute all planned test cases for SAP SuccessFactors releases, achieving 100% test execution coverage per release.
• Minimise production defects after releases, keeping defect leakage below 5%.
• Provide effective release and change support, ensuring smooth deployments with no critical post go live disruptions.

Human Capital Business User Support

• Support Aspen HR business partners with functional queries and system usage guidance, resolving requests in line with agreed SLA’s. 
• Drive and improve the Human Capital user satisfaction score 
• Enable HR teams to correctly interpret SuccessFactors data, reducing repeat queries and data misunderstandings.

Integration Support 

• Drive innovation and automation on integrations between SuccessFactors and connected systems, maintaining interface availability 

Data Governance, Quality & Integrity 

• Maintain accurate and complete HCM data with data owners
• Identify and reduce recurring data quality issues, demonstrating a measurable downward trend quarter‑on‑quarter.

Security, Privacy and Compliance 

• Ascertain that all SuccessFactors users have the correct roles and permissions, maintaining 100% access compliance.
• Support audits and compliance reviews, ensuring zero high or critical audit findings related to HCM support.
• Apply segregation of duties and data privacy controls consistently, in line with organisational and regulatory requirements according to GDPR, POPIA and all other related acts within all SuccessFactors Modules.

Vendor / Service Provider Management

• Manage external vendors and service providers to ensure delivery within Aspen standards, SLAs, and quality parameters.
• Review vendor deliverables, monitor performance, and escalate issues when needed.
• Participate in commercial / renewal discussions

Documentation, SOP Management & Knowledge Management

• Develop and maintain accurate technical documentation, data models, reporting catalogues, and operational runbooks. 
• Ensure documentation supports operational continuity, audit readiness, and onboarding. 
• Maintain visibility of reporting assets, data flows, and dependencies. 
• Support effective knowledge transfer across support and delivery teams.
• Ensure system documentation, SOPs, work instructions, and support artifacts are accurate, current, and audit-ready.
• Maintain configuration documentation, system logs, validation and artifacts.
• Drive knowledge-sharing initiatives within the support team and across functional teams.
• Maintain up to date functional documentation, support procedures, and user guides
• Leverage and contribute to the knowledge base.

Risk Management, Issue Prevention, Root Cause Analysis & Continuous Improvement

• Identify platform risks, recurring incidents, and potential compliance gaps; implement mitigation activities.
• Conduct trend analysis on incidents and problems to prevent recurrence.
• Flag emerging risks related to system performance, user behaviour, or infrastructure dependencies.
• Perform root cause analysis for recurring incidents
• Deliver at least two service improvement initiatives per quarter, focused on stability, efficiency, or user experience.

Strategic Input & Capability Development

• Provide technical input into HCM Applications roadmaps. 
• Evaluate new SAP SuccessFactors features for business value and applicability. 

Requirements

• Matric / Grade 12
• Bachelor’s degree in information systems, Human Resources, Business, or equivalent work experience. 
• Certification in SAP SuccessFactors is advantageous 
• IT service management and delivery methodologies (e.g. ITIL, SDLC, Agile) preferred
• 3 to 6+ years’ experience supporting enterprise HCM applications 
• Experience working with HR business users and shared service environments 
• Exposure to user access management and basic security concepts 
• Experience supporting HR system integrations and data flows is beneficial 
• Exposure to data privacy, audit, or regulated environments is advantageous 
• Hands on support of one or more SAP SuccessFactors modules (Employee Central, Performance & Goals, Learning, Recruiting, Compensation) 
• Participation in at least one SuccessFactors implementation, rollout, or major enhancement 
• Ongoing post go live support in an AMS or shared services model
• HR systems or HRIS fundamentals experience
• Data privacy principles (GDPR, POPIA or equivalent) understanding
• SAP SuccessFactors configuration and administration.
• Incident, problem, change, and request management within ITIL frameworks.
• Structured problem-solving and RCA methodologies.
• Audit readiness and documentation discipline 
• Ability to collaborate with cross-functional teams, including SAP and non-SAP applications.

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JOB PURPOSE:

• Operational role in the Group Digital Technology team. To provide specialist operational support, enablement, and continuous improvement of SAP Reporting, Data migration and Business Technology Platform (BTP) application services. The role ensures reliable, scalable, and business-relevant analytics, reporting, and extension services that support decision-making and innovative enterprise digital capabilities.  Additionally, the role contributes to licensing lifecycle support and financial recharge inputs for business units. 

KEY PERFORMANCE AREAS:

SAP Reporting & Analytics Service Stability

• Ensure stable, secure, and performant operation of all SAP reporting and analytics platforms (Embedded Analytics, BW/4HANA, SAC). 
• Monitor and proactively manage data accuracy, availability, and performance across reporting solutions. 
• Identify and resolve reporting performance bottlenecks and data quality issues. 
• Maintain consistency and reliability of operational and management reporting outputs.

SAP BTP Application Services Enablement

• Operate, support, and optimize SAP BTP services, including integrations, extensions, workflows, and analytics services. 
• Ensure BTP applications and services are scalable, secure, and aligned to enterprise standards. 
• Support onboarding and enablement of new BTP capabilities in line with business and IT roadmaps. 
• Ensure BTP services are used consistently and efficiently across the group.
• Administer BTP accounts and services.

Incident, Problem & Service Request Management

• Provide 1st and 2nd line support for reporting and BTP-related incidents, problems, and service requests. 
• Resolve complex technical issues within agreed SLA and governance frameworks. 
• Perform root cause analysis for recurring incidents and implement permanent corrective actions. 
• Reduce repeat incidents through proactive problem management and service improvement.

BTP Solutions and Services Release Support

• Support end-to-end application lifecycle management for BTP services, reporting and solutions. 
• Plan, execute, and support deployments, releases, patches, and configuration changes. 
• Ensure changes are tested, documented, and deployed in line with change and release governance. 
• Minimise post deployment defects and production disruptions.

Data Integration, Migration & Orchestration

• Support and manage data extraction, integration, and migration using SAP Data Services and BTP integration services. 
• Ensure accurate and reliable data flows between SAP ERP systems, reporting platforms, and external data sources via SAP CPI. 
• Monitor and reconcile data loads to ensure consistency between source and target systems. 
• Improve efficiency and reliability of data movement processes.

Data Governance, Security & Compliance

• Ensure reporting, analytics, and data migration solutions comply with data governance, privacy, and audit requirements. 
• Apply appropriate access controls, authorisations, and security standards to reporting platforms. 
• Support internal and external audits by providing required data, documentation, and evidence. 
• Identify and mitigate data-related risks in the reporting and analytics landscape.

Standardisation, Automation & Continuous Improvement

• Ensure operational excellence of supported platforms through proactive monitoring, service availability management, and performance oversight.
• Drive continuous improvement initiatives to enhance service quality, reduce incidents, and optimise support efficiency.
• Maintain high customer satisfaction by ensuring timely, high-quality resolution of issues.

Vendor / Service Provider Management

• Manage external vendors and service providers to ensure delivery within Aspen standards, SLAs, and quality parameters.
• Review vendor deliverables, monitor performance, and escalate issues when needed.
• Participate in commercial / renewal discussions 

Documentation, SOP Management & Knowledge Management

• Develop and maintain accurate technical documentation, data models, reporting catalogues, and operational runbooks. 
• Ensure documentation supports operational continuity, audit readiness, and onboarding. 
• Maintain visibility of reporting assets, data flows, and dependencies. 
• Support effective knowledge transfer across support and delivery teams.
• Ensure system documentation, SOPs, work instructions, and support artefacts are accurate, current, and audit ready.
• Maintain configuration documentation, system logs, validation and artifacts.
• Drive knowledge-sharing initiatives within the support team and across functional teams.

Risk Management & Issue Prevention

• Identify platform risks, recurring incidents, and potential compliance gaps; implement mitigation activities.
• Conduct trend analysis on incidents and problems to prevent recurrence.
• Flag emerging risks related to system performance, user behaviour, or infrastructure dependencies.

Strategic Input & Capability Development

• Provide technical input into reporting, analytics, and SAP BTP roadmaps. 
• Evaluate new SAP reporting and BTP features for business value and applicability. 
• Support vendor and partner engagements related to reporting and digital platform services.

Requirements

• Bachelor’s degree in information systems, Computer Science, Data Analytics, Business, or equivalent work experience.
• SAP certifications (e.g. SAP Analytics Cloud, BW/4HANA, SAP BTP, CPI).
• Business Process Management and delivery methodologies (e.g. BPM, SDLC, ITIL, Agile, DevOps, COBIT).
• 6 to 10+ years’ experience supporting enterprise reporting, analytics, integration or data platforms in complex organisational environments 
• Strong experience working with internal business customers, data consumers, and cross-functional IT teams.
• Hands-on experience in SAP BTP Administration.
• Experience supporting integrations between SAP ERP, reporting platforms, and external data sources 
• Exposure to regulated, audit, or data-governance-driven environments beneficial. 
• SAP BTP accounts configuration and administration.
• Incident, problem, change, and request management within ITIL frameworks.
• Structured problem-solving and RCA methodologies.
• Audit readiness, documentation discipline, 
• Ability to collaborate with cross-functional teams, including SAP and non-SAP applications.