Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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Role Purpose
- Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by Momentum Insurance (MI). Business Development Consultants advise primarily on motor and household domestic insurance.
Requirements
- Matric/Grade 12
- FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list
- FAIS Regulatory examination for Representatives (RE5)
- 12 CPD (continuous professional development) points
- Minimum of 3 years' experience in selling short term insurance either as a broker agent or tied agent
- Call center agents not preferred unless they have a minimum of 5 years' experience
- All required regulatory exams and accreditation
- One year's proof of commission earnings (minimum R10 000.00 pm)
- Candidate must have his own transport (CAR) and license
Duties & Responsibilities
- Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum
- Minimum requirement of 8.5 written policies per month
- Maintain and update your Lead Generation Matrix on a weekly basis
- Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice
- Sign up a minimum of 5 active lead referral agents
- Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time
- Keep up to date and fully informed on product comparisons with opposition products
- Stay abreast of MI product changes and enhancements
- Be compliant in all activities in accordance with regulations and standards of all Insurance regulations and professional guidelines and ethics
- Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas
- Maintain the required dress code and professional appearance
Competencies
- Technical Retail Acumen
- Retail Sales Skills
- Risk awareness
- Cross selling
- Extensive knowledge of the Short-Term Insurance Industry
- Thorough understanding of the short-term insurance industry and products
- Thorough understanding of business principles
Interpersonal Skills
- Ability to handle conflict
- Negotiation skills
- Problem solving skills
- Risk Assessment and analysis
- Insurance Principles and practice
- Customer and Personal Service
- Clerical and administrative procedures
- Be professional at all times with prospects, clients and other MI stakeholders
- Presentation skills, both 1:1 and to groups
- Ability to present professionally
- Sales skills
- Prospecting skills
Deadline:7th August,2025
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Role Purpose
- You will be responsible for Fund accounting and Investment accounting and financial reporting activities to support the growth and development of the Momentum Retirement Administrators (MRA) business.
Requirements
- Bachelor of Commerce (Accounting as Major)
- 5 - 7 Years' experience in a financial or employee benefit environment
- 5+ Years' Fund AND Investment Accounting experience
Duties & Responsibilities
- Maintain the general ledgers.
- Reconcile two tier balance sheet items.
- Independently prepare monthly management accounts and annual financial statements.
- Independently prepare monthly statements of cash flows within agreed timelines.
- Independently prepare audit files for annual audits and statutory valuations.
- Independently prepare and confirm monthly financial reports.
- Ensure that all statutory information for the fund is available at all times.
- Respond to audit requirements and queries and ensure audit and valuation recommendations are implemented.
- Prepare monthly general ledger reconciliations for the fund.
- Reconcile investment trial balances on a monthly basis.
- Review and analyse money movement on a daily basis.
- Perform bank reconciliations.
- Prepare and submit monthly PAYE returns to SARS.
- Process journals on the general ledger system within the agreed time.
- Comply with the rules of the Pension Fund, the Pension Fund Act and all requirements of the FSCA.
- Prepare asset and liability matching on a monthly basis.
- Prepare and submit annual financial statements of pension fund.
- Monthly reconciliantion of investments between asset managers and accounting system.
- Prepare and submit the quarterly SARB reports to the SARB.
- Prepare and submit the quarterly C48 reports to the FSCA.
- Prepare and submit the quarterly B16 report.
- Prepare and submit the quarterly Regulation 28 reports to the FSCA.
- Prepare and incorporate the schedule IA and IB for the annual financial statements.
Competencies
- Accountability.
- Accuracy.
- Attention to detail.
- Analytical thinking.
- Teamwork.
- Communicating with impact.
Deadline:8th August,2025
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Role Purpose
- The Retail Business Consultant crafts passionate, energetic, and meaningful partnerships with IFAs that will stand the test oftime. Product, market, and sales intelligence will set them apart from their counterparts. The consultant/IFA relationship will bestrengthened by ease of doing business, first-class services, deep business analysis and continuous improvement of the IFA'sbusiness.
Requirements
Qualifications:
- 3-year tertiary qualification or Willingness to study towards the degree
Experience:
- 1 to 3 years relevant sales and communication experience.
- Experience in Momentum products is an advantage.
Duties & Responsibilities
Engage:
- Be visible to the IFA in order to understand their needs and drive their value proposition
- Visit the IFA and IFA office based on a defined plan and deliver a message
- Analyse, monitor and/or increase prescribed weekly activities to exceed sales targets.
- Present the professional, disciplined nature of the IFA Agenda and minutes of all meetings
Enthuse:
- Understand who we are targeting, the landscape they are working in, competitor influences, events that will enthuse,critical moments of truth used.
- Ensure long-lasting, deep, and meaningful relationships with the IFA
- IFAs to move from non-active supporters to active supporters, to ambassadors
Educate:
- IFA having the perception that Momentum are thought leaders.
- Be the IFA's source of information within Momentum
- Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings
- Enable better financial planning and advice outcomes
Enable:
- IFA having the perception that Momentum are thought leaders.
- Be the IFA's source of information within Momentum
- Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings
- Enable better financial planning and advice outcomes
- Achieve and/or exceed the minimum production targets
- Achieve and/or exceed the minimum productive IFAs required
Competencies
- Brand Ambassadorship
- Leading and Supervising
- Professional standards
- Relating and networking (building rapport and relationships)
- Stress tolerance
- Flawless and effective communication (written and oral)
- Delivering results and meeting stakeholder expectations
- Teamwork and collaboration
- Positively impact and influence on the IFA practice
- Deadline Driven
- Able to travel as much as the job requires and travel documentation in order
- Persuading and influencing
Deadline:5th August,2025
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Role Purpose
- The role purpose is to assist the Head of Compliance advice, guide and monitor compliance with all legislation relevant to financial services company with particular focus on insurance, employee benefits, and pension fund administration and monitor and report on the level of compliance to the respective governance forums.
Requirements
- Relevant legal qualification
- Member of the Compliance Institute of Southern Africa
- Prac (advantageous)
- Risk management (advantageous)
- RE1 (advantageous)
- RE5 (advantageous)
- Meet the requirements to be registered with the FSCA and FIC for relevant regulatory roles.
- Minimum 5 years’ experience in an end-to-end compliance function with in dept knowledge of the life insurance (group business), consulting business and pension fund industry.
- Must have technical understanding of the Insurance Act and Pension Funds Act must have a strong understanding of the Financial Advisory and Intermediary Services Act, Financial Intelligence Centre Act.
Skills and Attributes
- Ability to identify compliance risks and make recommendations that are appropriate for the business.
- Attention to detail and meticulous accuracy is essential.
- Ability to professionally communicate with various levels of staff and management.
- Ability to explain technical legal requirements to non-legal persons in plain and understandable language.
Duties & Responsibilities
Internal Process
- Execute compliance activities based on the approved compliance monitoring plan in order to provide assurance on the level of regulatory compliance
- Monitor new regulatory and industry requirements, ensure that compliance policies are kept up to date and that revisions are disseminated in a timely manner
- Design and implement compliance training and educational programmes; actively participate in management training, including new starter induction programmes
- Provide advice on compliance with applicable laws and regulations to the business to ensure ongoing adherence and compliance.
- Assess the possible impact of any regulatory development on the operations of the business and work with the business with regard to compliance
- Execute the regulatory compliance breach management and follow-up process in order to address the identification, analysis and resolution processes to be followed as well as the escalation procedures.
- Provide professional advice and guidance to business regarding compliance matters.
- Contribute to the initiation of critical statutory projects relevant to the business and monitor the appropriate implementation thereof by the business.
- Create awareness within business regarding new compliance requirement or provide guidance on potential impact of compliance requirements
- Support the business stakeholders identify compliance risks or weaknesses for which the business should consider additional mitigating action, or processes and/or procedures.
- Initiate, contribute and prepare the necessary documentation for the submission of business enabling statutory applications to applicable regulatory and industry or supervisory bodies
- Build relationships with internal and external stakeholders as well as the wider compliance community within the Momentum Group.
- Provide input from a compliance perspective and act as trusted advisor in business projects and initiatives.
- Deliver compliance reports that highlight compliance activities and instances of non-compliance, both internal and external within agreed time frames.
- Initiate and contribute to the review of all critical business policies from a regulatory compliance perspective and make recommendations for improvement.
CLIENT SERVICE
- Build and maintain relationships with internal and external stakeholders
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
- Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
- Positively influence and manage change and offer specialist support where required.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Take ownership for driving career development
FINANCE
- Contribute to the development of business cases for proposal to decision-making bodies.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Competencies
- Examining Information
- Documenting facts
- Adopting Practical approaches
- Providing insights
- Interacting with people
- Articulating information
- Upholding standards
Deadline:8th August,2025
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Role Purpose
- The role of the Shift Occupational Health Nurse is to provide a comprehensive occupational healthcare programme to clients, whilst adhering to all legal requirements.
Requirements
- A National Senior Certificate is essential
- Degree / Diploma in Occupational Health Nursing is essential
- Certificates in Audiology, Spirometry and Vision Screening are essential
- A valid Dispensing certificate is essential
- Must be registered with the South African Nursing Council (SANC) with additional qualification in Occupational Health Nursing
- Valid registration with the South African Society of Occupational Health Nurses (SASOHN)
- Previous working experience in Occupational Health Nursing is highly advantageous
- Have a good understanding of the Health & Safety Act and relevant legislation
- It is essential to be in possession of a valid driver's licence and insured vehicle
- Proficiency in MS Office
- Required to work 12-hour shifts, alternating between night shift and day shift, including weekends and public holidays
Duties & Responsibilities
- Implement and evaluate a risk-based medical surveillance programme which includes pre-employment, baseline, annual, transfers and exit medical screening.
- Implement, manage, and monitor activities relating to occupational safety, health and waste.
- Manage, administrate, report and follow-up of Injury on Duty cases according to the employers’ policies and procedures.
- Respond to medical emergencies within scope of practice.
- Assist with worker integration into the workplace after prolonged absence.
- Recognize chronic disease early and manage these conditions to ensure productivity.
- Consultation, counselling and/or referral of employees when needed.
- Provide a consultancy and advisory service to line management and client employees on occupational health matters such as absenteeism management and sick leave follow-ups.
- Compliance with all legislation relating to occupational health.
- Investigate client queries within the agreed service level and escalate to the relevant stakeholder where necessary, and ensure timeous feedback is provided.
- Identify, analyze and monitor trends relating to specific hazard exposures and ensure preventative measures are implemented.
- Participate in internal and external audits.
- Oversee and assist with ordering, housekeeping and maintenance of the occupational health service and occupational health service equipment.
- Various administrative functions such as data capturing, as well as document and record management, to ensure confidentiality, continuity, accessibility and legibility.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Competencies
- Attention to detail
- Excellent written and verbal communication skills
- Ability to build good rapport
- Excellent listening skills
- Ability to work independently
- Empathetic and compassionate nature
- Ability to work under pressure
- Ability to plan, organise and coordinate
Deadline:17th August,2025
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Role Purpose
- Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets.
Requirements
Qualifications:
- Matric or equivalent NQF Level 5 qualification
- RE5
- FAIS Representative legislative qualification
- Class of Business 3 and 7 (preferable)
Experience
- 3-5 years of working experience in the financial services industry
- A minimum of 2 years of managerial experience overseeing the rendering of financial advice
- Experience in FAIS Tier 1 Long Term Insurance and Pension Benefit products
- A valid driver's license and access to your own vehicle
- Computer literacy
Duties & Responsibilities
- Leading and managing a team of Financial Advisers
- Developing action plans to drive sales and enhance performance.
- Ensuring compliance with operational processes and legislative requirements
- Cultivating a branch culture to energise employees and maximise productivity.
- Recruiting and selecting high performing Financial Advisers to join your team.
Competencies
- Business Acumen
- Client/ Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Motivating and Inspiring Team
- Impact and Influence
- Collaboration
- Self-Awareness and Insight
Deadline:8th August,2025
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Role Purpose
- Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.
- This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.
Requirements
Experience and Qualifications
- 5-7 years' intermediate/senior java development experience using Java EE on Unix based platforms.
- Relevant IT qualification.
- Relevant post graduate IT qualification.
Duties & Responsibilities
- Develop software based on technical design (Internal Process).
- Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
- Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.
- Contribute to the design of scalable solutions that supports the system architecture.
- Translate business requirements into workable solutions and document solution into technical specifications.
- Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
- Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
- Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
- Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
- Collaborate with testing team to co-create test cases.
- Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
- Contribute to user acceptance testing (UAT) and training material.
- Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Maintain existing programmes, ensuring all errors are resolved and documented.
- Advise and guide colleagues regarding effective business system analysis approaches and techniques.
- Review and quality assure deliverables of junior team members in accordance with IT Strategy, architecture and best practice.
- Mentor team members and provide insight to effective and efficient Java development practices.
- Design solutions that eliminate reoccurrence of errors.
- Provide technical guidance to the operations and support team.
- Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution.
- Engage with clients in a client centric manner (Client Services).
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Self-management and teamwork (People).
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development Contribute to financial controls and planning (Finance).
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Examining Information
- Articulating Information
- Managing Tasks
- Interpreting Data
- Challenging Ideas
- Producing Output
- Developing Expertise
- Team Working
- Java EE (Not Spring)
- GitLab
- Jenkins
- Ansible
- Linux/AIX
- REST
- Back End Development
- Object Orientated development and design
- WebSphere Application Server and WebSphere Liberty Server
Java skills:
- 5 years Software Development experience in a distributed computing environment using Java EE.
- Solid (Java EE) back-end development experience.
- Advanced understanding and everyday use of OO principles such as inheritance, interfaces, abstract classes, etc.
- Good systems and code design skills including good documentations skills where necessary.
- Understanding and experience with micro-services.
- Strong knowledge of REST API designs.
- Strong knowledge with CI/CD principles.
Deadline:7th August,2025
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Role Purpose
- Manage, monitor and control the analysis, design, implementation, execution, documentation and reporting on test cases and test procedures to deliver quality software and services, according to system architecture design.
Requirements
Formal qualifications
- B degree in IT or related relevant qualification (Essential)
Specific licensing or registration
- International Software Testing Qualifications Board (ISTQB) certification (Desirable)
Knowledge
The following knowledge requirements were found to be relevant to this job:
- Knowledge of the software development life cycle (SDLC)
- Knowledge of testing protocols, including automated testing
- Knowledge of international testing standards and policies
Skills
The following skills requirements were found to be relevant to this job:
- Communication skills
- People management skills
- Planning and organising skills
- Interpersonal skills
- Analytical skills
Experience
The following experience requirements were found to be relevant to this job:
- 6 - 8 years’ experience in system testing (essential)
- 2 - 3 years’ management experience (essential)
- Exposure to complex and diverse IT projects using a variety of testing tools and techniques (desired)
- Financial services or insurance industry experience (desired)
Duties & Responsibilities
INTERNAL PROCESS
- Manage, monitor and control the analysis, design, implementation and execution of test cases, test procedures and test suites.
- Manage the testing schedule and monitor, measure, control and report on the test progress including the quality status and the test results. Adapt test plans as required, based on evolving conditions and business requirements.
- Analyse the test processes and identify opportunities for test automation to create efficiencies.
- Manage the delivery of test automation including planning, engaging with developers and training as and when needed.
- Contribute to the development of a best practice integrated testing and quality management approach and strategy.
- Ensure the test environment is suitable before test execution and managed during test execution. Manage the documenting and resolution of system defects and raise issues with the development team where necessary.
- Facilitate regression testing and coordinate which test cases are suitable for this and and when needed.
- Provide relevant stakeholders with regular feedback during the testing process to ensure all parties remain up-to-date.
- Manage the delivery of summary reports on test status during test execution and support the project close out.
- Review and quality assure deliverables in order to ensure quality standards are upheld.
- Manage and coordinate UAT testing deliverables to produce solutions that meet business’ priorities and timeframes.
- Represent the UAT testing team in management, business and inter-team meetings, such as Change Advisory Board (CAB).
CLIENT
- Provide authoritative expertise and advice to clients and stakeholders.
- Build and maintain collaborative, professional relationships with clients and stakeholders.
- Deliver on service level agreements made with clients and stakeholders in order to ensure that expectations are managed.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
PEOPLE
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Assist with recruiting suitably qualified talent in line with Employment Equity principles and company values.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
- Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
- Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
- Effectively manage performance within the team in order to ensure business objectives are achieved.
- Encourage innovation, change agility and collaboration within the team.
FINANCE
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Implement and provide input into governance processes, systems and legislation within area of specialization.
- Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
- Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.
Competencies
Providing Insights
- Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.
Examining Information
- Analyses and processes information; asks probing questions; strives to find solutions to problems.
Managing Tasks
- Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks.
Empowering Individuals
- Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others.
Producing Output
- Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.
Developing Expertise
- Is open to taking up learning opportunities; is quick in acquiring knowledge and skills; develops expertise by updating specialist knowledge.
Developing Strategies
- Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
Making Decisions
- Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions
Documenting Facts
- Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
Team Working
- Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making.
Meeting Timescales
- Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
Interpreting Data
- Interprets data rationally by quantifying issues; applies technology to evaluating data; evaluates information objectively.
Adopting Practical Approaches
- Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
Deadline:5th August,2025
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Role Purpose
- The role of the part-time Occupational Health Nurse is to provide a comprehensive occupational healthcare programme to clients, whilst adhering to all legal requirements. This is a 4-day work week position.
Requirements
- A National Senior Certificate is essential
- Degree / Diploma in Occupational Health Nursing is essential
- Certificates in Audiology, Spirometry and Vision Screening are essential
- A valid Dispensing certificate is essential
- A valid driver's licence is essential
- Own insured vehicle is essential
- Must be registered with the South African Nursing Council (SANC) with additional qualification in Occupational Health Nursing
- Valid registration with the South African Society of Occupational Health Nurses (SASOHN)
- Previous working experience in Occupational Health Nursing
- Have a good understanding of the Health & Safety Act and relevant legislation
- MS Office / Office 365 proficiency
Duties & Responsibilities
- Implement and evaluate a risk-based medical surveillance programme which includes pre-employment, baseline, annual, transfers and exit medical screening.
- Implement, manage and monitor activities relating to occupational safety, health and waste.
- Treat and assist with administration, reporting and follow-up of Injury on Duty cases according to the employers’ policies and procedures during clinic hours.
- Record and track employee sick notes to monitor and identify trends.
- Capture and maintain accurate employee records on spreadsheets and relevant systems.
- Respond to medical emergencies within scope of practice during clinic hours.
- Assist with return-to-work assessment after prolonged absence.
- Recognise chronic disease early and manage these conditions to ensure productivity.
- Consultation, counselling and/or referral of employees when needed.
- Provide a consultancy and advisory service to line management and client employees on occupational health matters such as absenteeism management and sick leave follow-ups.
- Compliance with all legislation relating to nursing and occupational health.
- Investigate client queries within the agreed service level and escalate to the relevant stakeholder where necessary, and ensure timeous feedback is provided.
- Identify, analyse and monitor trends relating to specific hazard exposures and recommend preventative measures.
- Participate in internal and external audits.
- Oversee and assist with the ordering, collection, housekeeping and maintenance of occupational health services and equipment.
- Various administrative functions such as data capturing, as well as document and record management, to ensure confidentiality, continuity, accessibility, legibility and legal compliance.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Competencies
- Attention to detail
- Excellent written and verbal communication skills
- Ability to build good rapport
- Excellent listening skills
- Ability to work independently
- Empathetic and compassionate nature
- Ability to work under pressure
- Ability to plan, organise and coordinate
Deadline:11th August,2025
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Role Purpose
- Engaging with business and translate their needs into detailed business requirements,functional and process specifications in orderto manage product applications and to streamline business processes.
Requirements
- BA qualification
- Minimum of 3 years' Business Analysis experience
- Agile SDLC experience required
- Must have Employee Benefits and Financial Services industry experience
- Minimum of one year's experience in the investments industry
Duties & Responsibilities
- Workshop facilitation in order to collect client requirements and perform analysis for projects
- Responsible for analysing problems, co-creating solutions with the development team.
- Responsible for story definition, story writing and acceptance criteria
- Managing execution, highlighting risks and dependencies, and resolving conflicts (where necessary).
- Keeping project scope in check (in conjunction with Product Owner).
- Ensuring that the solutions as implemented meet expectations.
- Drive and support effective teamwork within the department.
- Conduct system integration and functional testing.
- Support the roll out of new technical solution and /or changes.
- Seek opportunities to continuously improve the current system.
- Assistance to Operational Support area.
Competencies
- Facilitation Skills
- Interpersonal Skills
- Negotiating and Influencing Skills
- Ability to Manage own Workload and Timelines
- Conflict Management
- Motivated and Self-Driven
Deadline:8th August,2025
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Role Purpose
- Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets.
Requirements
Qualifications:
- Matric or equivalent NQF Level 5 qualification
- RE5
- FAIS Representative legislative qualification
- Class of Business 3 and 7 (preferable)
Experience
- 3-5 years of working experience in the financial services industry
- A minimum of 2 years of managerial experience overseeing the rendering of financial advice
- Experience in FAIS Tier 1 Long Term Insurance and Pension Benefit products
- A valid driver's license and access to your own vehicle
- Computer literacy
Duties & Responsibilities
- Leading and managing a team of Financial Advisers
- Developing action plans to drive sales and enhance performance.
- Ensuring compliance with operational processes and legislative requirements
- Cultivating a branch culture to energise employees and maximise productivity.
- Recruiting and selecting high performing Financial Advisers to join your team.
Competencies
- Business Acumen
- Client/ Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Motivating and Inspiring Team
- Impact and Influence
- Collaboration
- Self-Awareness and Insight
Deadline:9th August,2025
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Role Purpose
- To engage with clients in an efficient manner in order to respond and resolve their queries effectively and according to service level agreements and legislative requirements.
Requirements
- Matric or equivalent - (Essential)
- Business related qualification - (Desirable)
- 2 - 3 Years' experience in a call centre or client service environment
- Exposure to the medical scheme industry - (Preferred)
- Proficient in English and another official South African language - (Essential)
- Experience working with MS Office Suite - (Word, Excel)
Duties & Responsibilities
INTERNAL PROCESS
- Engage with clients and/or intermediaries in a professional manner to resolve all client queries within the Service Level Agreement and quality standards.
- Take ownership of complaints and ensure they are resolved timeously and effectively.
- Provide clients with the relevant information and documentation as required in line with policy guidelines.
- Capture and update client information on relevant system/s, based on data received from the client.
- Accurately complete all administrative and reporting requirements within agreed timeframes.
- Adhere to legislative / compliance requirements in the service process.
- Identify and report process and system failures and enhancements to improve client experience.
CLIENT
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback.
- Escalate client queries to the relevant department or stakeholder.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Contribute to the financial planning process within area.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Examining Information
- Articulating Information
- Upholding Standards
- Documenting Facts
- Showing Composure
- Taking Action
- Establishing Rapport
- Meeting Timescales
Deadline:13th August,2025
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail