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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- Drive, lead, and oversee the capability of Data Engineering and Analytics by driving the strategic direction and operational execution of data engineering initiatives, ensuring the efficient and effective management, governance, processing, and transformation of data to enable advanced analytics, data-driven decision making, and insights generation.
Job Description
Strategy Formulation and Execution
- Identify strategic role players and stakeholders and engage all stakeholders, role players and industry forums to understand changes to strategy, regulations, and markets.
- Set and communicate a long-term strategy that clearly articulates strategic targets and metrics to align the delivery of the business strategy against the strategic objectives, targets and shareholder expectations.
- Set and oversee the execution of the business strategy, with enablement capability across the Business Unit.
- Support the bank's strategic objectives and contribute to its success in the dynamic and evolving financial landscape.
- Translate the broad business lines strategy to drive the alignment of and integration of strategy across the value chain.
- Develop and implement a comprehensive data engineering strategy that aligns with the bank's overall business objectives and supports data-driven decision-making
Customer Primacy
- Build and sustain a culture that aligns to the customer experience to deliver the target customer experience and financial performance
- Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the business line's agenda is appropriately managed and reported to all requisite stakeholders, in particular the Group ExCo.
- Display, portray, and translate a deep understanding of market shifts and competitive positioning from a capability insights perspective and devise plans that will support prioritisation efforts.
- Provide business insights based on market trends, competitor offerings and global best practices as it relates to the business line
Sustainable Growth
- Influence, integrate and guide but also meet the business growth ambitions.
- Partner with executive bodies (ExCo’s, business lines and functions internally to align on strategic objectives. Translate objectives into delivery pipeline requirements to ensure insights are appropriate and that adequate business ownership and buy-in are created to realise overall strategy.
- Through delivery and execution, perform an active role with the mandate to increase the business line's overall contribution to Group performance.
Client-Driven Innovation and Change
- Provide input into the overall client experience.
- Stay abreast of industry trends and role players and ensure that business line is well positioned to provide competitive and industry-leading products and services.
- Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
Leading Talent
- Accountable for enabling people and culture aligned to brand value.
- Act as a second-level escalation point for all grievances raised in the functional area.
- Determine and analyse attestation, training, and development needs for direct reports, and ensure that these requirements are met.
- Ensure appropriate reward and recognition practices for all employees within the team.
- Ensure that poor performance is addressed, and relevant corrective actions are implemented.
Operational Effectiveness
- Define the business line projects and track and manage the process, understand trends and dynamics.
- Drive strategic reporting requirements.
- Drive the development and tracking of tactical plans and scorecards and take corrective actions where required.
- Orchestrate the necessary process to facilitate regular strategic alignment between Group and the ITO function.
- Provide leadership in engagements with regulatory bodies and represent the area of accountability in key industry associations and forums where applicable.
- Use insights and knowledge gained from high-level reports and analyse complex comparative information to create scenarios to direct strategic intent.
- Foster collaboration and effective stakeholder management by engaging with business stakeholders, data scientists, and other teams to understand their data requirements and provide data engineering support.
- Have the ability to adopt an agile way of working and be able to react fast and bring meaningful solutions to developments within the business line.
Digital Adoption
- Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.
- Utilise resources and encourage the use of new technology (software products, apps, websites, etc.) to their fullest potential, and derive maximum value from a digital process or solution.
Good Governance Risk and Compliance
- Drive the development and implementation of integrated corporate governance and compliance frameworks throughout the function.
- Influence the implementation of effective internal controls system and corporate governance in the functional area of accountability.
Data Monetisation
- Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
- Use data to obtain quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.
- Establish and enforce robust data management practices, including data acquisition, integration, quality, and governance, ensuring data is accurate, reliable, and accessible for analytical purposes.
- Design and maintain scalable and efficient data architectures that support Absa's analytics and reporting needs, enabling seamless data flow and integration across various systems and platforms.
- Implement and manage data pipelines and processes, ensuring timely and accurate data extraction, transformation, and loading for analytics and reporting purposes.
- Enable advanced analytical capabilities by providing the necessary infrastructure, tools, and frameworks for data analysis, modelling, and visualisation, empowering data scientists and analysts to derive valuable insights.
- Manage and optimise data platforms such as data warehouses, data lakes, and other relevant technologies, ensuring high performance, availability, and scalability.
- Establish and enforce data security and privacy measures to protect sensitive information, complying with regulatory requirements and industry best practices.
- Monitor the performance of data engineering processes and systems, identifying and addressing bottlenecks, optimising performance, and ensuring efficient data processing and analytics.
- Stay abreast of emerging technologies and innovations in data engineering, evaluating their potential application within Absa and make recommendations for their adoption to enhance data engineering capabilities.
Minimum Requirements:
- 12 - 15 years’ experience in a specific capability of importance to the bank, including a track record of 5 years in a senior information technology position in a large enterprise.
- Bachelor`s Degrees and/or Advanced Diplomas; Physical, Mathematical, Computer and Life Sciences
Kindly note: The role is based in either Cape Town or Johannesburg
Education
- Bachelor's Degree: Information Technology (Required)
go to method of application »
Job Summary
- To drive growth and profitability objectives by aligning pricing models to business objectives, making data driven adjustments through monitoring and building next generation pricing models that select risks at the right price. Through collaborative work continually look for ways to improve pricing processes and techniques to better meet future business objectives
- Making, Presentation of complex analytical models to C-suite audiences.
Job Description
- To drive growth and profitability objectives by aligning pricing models to business objectives, making data driven adjustments through monitoring and building next generation pricing models that select risks at the right price. Through collaborative work continually look for ways to improve pricing processes and techniques to better meet future business objectives
- Making, Presentation of complex analytical models to C-suite audiences.
Competencies:
- Work independently, Ability to work under pressure, Resilience to change, Decision thinking, Business Acumen, Understanding of Future Digital trends, Probability theory and Analysis | as reporting tools like Tableau and Power BI. | Knowledge: Advanced Quantitative and Analytical Analytics, Machine Learning* | Skillset: Emblem, Radar, Classifier, SQL, SAS, R*, Python* as well exams progress.
Experience:
- Actuarial Short Term Insurance Pricing Modelling (3-5years), Data
Education:
- B-degree in Statistics, Actuarial Science, Mathematical Sciences. Advanced actuarial
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- We are looking for a Specialist Transactional Banking Sales Specialist who has in-depth experience in Trade Finance, International Banking and Transactional Banking.
Job Description
- In this role you will provide specialist value added service and solutions to customers to meet business growth in Transactional Banking Sales by customer acquisition, retention and facilitating internal and external relationships across stakeholder touch points.
- You will be required to also the accountable for identifying and generating “new to bank” income by driving the Transactional Banking sales agenda directly through the RBB Coverage teams.
- Leveraging your deep-rooted sales, product skills and business acumen to identify sales opportunities in conjunction and collaboration with the RBB Coverage teams across the relevant areas to ensure the delivery of the Transactional Banking budget as allocated to the RBB client segment.
Please send us your CV if you have;
- A B degree in Banking, Economics and Finance
- Minimum of 4 yrs experience in Trade Finance and International Banking
- 6 months FAIS experience
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Identify, develop, and apply specialist strategic IT knowledge and guidance to large business and functional teams through contextualising and translating the enterprise strategy of the bank, ensuring it filters down to IT. Through analysing compelling, evocative questions, to identify needs and suitable systems focused on profitability, sustainability, and business value ensuring that the IT strategic needs are delivered.
Job Description
Strategy Formulation and Execution
- Guide and support the implementation of reporting tools that enable a higher quality of management decision making.
- Provide expert advice and support in terms of operating model, strategy and value chain formulation and alignment.
- Provide expert advice in the identification of practises/technologies which could provide a competitive advantage to the organisation.
- Contribute to the development of the strategy for the business line by providing a view of the profitability of business units through analysis and performance forecasts.
- Accountable for enabling information technology management to achieve the desired optimised state by enabling strategic initiatives that drive the functional strategy.
Customer Primacy
- Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
- Provide expert advice and support with the integration of service excellence culture, which enables exceptional service to customers that meet or exceed customer needs and expectations.
- Provide expertise, advice, and support with the formulation of integrated frameworks to ensure exceptional customer service.
Sustainable Growth
- Formulate and develop a multi-function operating framework that positively contributes to the achievement of sustainable growth.
Client-Driven Innovation and Change
- Drive change management activities across a single value chain to ensure optimal adoption for change.
- Influence and communicate across all levels of the business to minimise resistance to change and ensure on-boarding of target audiences.
- Scan the external environment, investigate alternative operating plans or models, and offer innovative advice to deliver a competitive advantage.
Leading Talent
- Provide expertise and advice to minimise resistance to change and ensure on-boarding of target audiences.
- Provide expertise, advice and support in the development and implementation of human capability and accountability frameworks across functions in support of people management strategies achievement.
Operational Effectiveness
- Identify problems in the functional area and formulate alternate solutions to resolve value chain conflicts.
- Provide expert advice and support in the development of operational and profitability models.
- Facilitate the adoption of an agile way of working and be able to react fast and bring meaningful solutions to developments within the business line.
- Provide expertise and advice in the implementation and monitoring of controls, governance, and compliance protocols.
- Develop, identify and provide strategic IT specialist knowledge to processes and systems, these include IT systems, reporting and analytics.
- Accountable for enabling information technology management to achieve the desired optimised state by enabling strategic initiatives that drive the functional strategy, business architecture and shared service capabilities.
- Embed the business operating model by aligning and integrating business architectures i.e., process, technology, information and people.
- Provide data technology leadership, direction and innovation to the ITO area aligned to the business strategy.
- Advise the business line on the business performance of all IT strategic goals against the strategic objectives and financials. Facilitate the discussions on the way forward.
- Assess the overall IT requirements and performance versus strategic ambition.
Digital Adoption
- Deliberately identify opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness
- Drive technology enablement focusing on streamlining internal operations through the implementation of digital platforms and solutions.
Good Governance Risk and Compliance
- Define and consolidate the risk profile for the business unit, manage critical risks and ensure resolution feedback to all relevant stakeholders.
- Enable the development and implementation of integrated corporate governance and compliance frameworks in areas of functional specialisation.
- Provide oversight of the management of operational risks across organisational functional areas including oversight on the resolution of risk events.
Data Monetisation
- Oversee the explicit use of data and its inherent value to explore opportunities that plan and guide all decisions for execution.
Minimum Requirements
- 5 - 12 years’ experience in a specific capability of importance to the bank, including a track record of 3 years in a senior information technology position.
Education
- Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- In this role you will deliver and administer all procedures pertaining to the processing of Trade Finance related products and services as received from Trade Sales/ Trade Middle Office and post fit for processing checks and within required SLAs. This includes but is not limited to Documentary Trade Products, Open Account and Working Capital, BGIs (Bonds, Guarantees and Indemnities and Institutional Trade Products, Product Distribution, Syndication, and Insurance.
Job Description
Further key accountabilities include;
- Fulfilling all functions relating to reconciliations, settlements, monitoring, stakeholder management and reporting requirements.
- Performing the deal and transaction management function for Trade Finance products
- Managing the interface with front office, middle office and back office and all internal infrastructure ( Credit, Agents) partners to ensure a smooth client experience during the lifecycle of the deal.
- Providing training and support and manage the account on-boarding service to new clients
- Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards
- Understanding and managing risks and risk events (incidents) relevant to the role
Apply for this role if you have the following;
- A relevant Degree or Diploma
- A Certified Documentary Credit Specialist (For FI and Documentary Trade)
- At least 3 to 5 years’ experience in Trade Finance with specific knowledge of Letters of Credit, Documentary Collections, Trade loans, international payments, Swift and Bank-to-Bank Reimbursements. Knowledge of trade syndications would be an advantage.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- A Digital Strategy Analyst's role is to assist the Digital Platform Services team in executing on the Digital Strategy. The Digital Strategy Analyst will assist with the implementation and tracking of the strategy. The analyst is is responsible for driving various initiatives and digital transformation. The team seeks to be a catalyst for digital change and drive end-to-end process transformation and hyper-efficiency in partnership with other digital functions and disciplines
Job Description
Key Responsibilities include but are not limited to the following:
Strategy Execution and Measurement
- Collaborate with the leadership team to establish and implementation the strategic goals and objectives through the Objective and Key Result (OKR) methodology
- Build any forecasting as required for key metrics of the scorecard to allow for data-led risk management;
- Prove the concept of the Digital Adoption measurement framework by collecting and validating the data for SA and ARO at a granularity that will enable strategic decisioning and discussion on the Digital OKR
- Define the specifications and requirements for a tool for the digital adoption measurement framework;
- Prove the concept of the hyper-efficiency measurement framework by collecting and validating the data for SA and ARO at a granularity that will enable strategic decisioning and discussion on the Digital OKR
- Define the specifications and requirements for a tool for the hyper-efficiency measurement framework;
Digital Research, Change and Transformation
- Drive research and best practice into a culture that enables digital dexterity — the ambition and ability to use technology for better business outcomes
- Support and facilitate innovative digital strategies to test new ideas to support the future of work
- Demonstrate digital dexterity and create a culture of workforce digital dexterity by driving leadership in adoption (what), enablement (how) and influence (why) to drive digital business goals (when)
- Explore and improve how employees digitally engage with each other, as well as with customers and business partners
- Have a deep understanding and perspective on digital megatrends and macroeconomics across Africa and the globe to inform CIBs views, actions, and potential impact
- Continually seeking new research and experimentation opportunities on focus areas to aid understanding of the key technology areas as well as the local and global landscape in core areas of focus (i.e., 5G connectivity, IoT, AI, ESG, NFTs, Digital Currencies, Metaverse, AR/VR)
- Investigate and drive proof of concepts into tools and solutions that will drive digital transformation across CIB
Stakeholder Management
- Maintain solid connections with essential stakeholders such as suppliers, and Manco members, team members and Digital Platform Services internal business partners.
- Provide expertise to develop digital programs, projects or experiential opportunities at scale that are focused on digital skills across CIB and Absa Group
- Act as an ambassador and role model in terms of both delivery and behavior
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist value added service expertise.
Job Description
Sourcing and Commercial enablement of New Services and Service Providers:
- Create an effective Value Added landscape by recruiting and onboarding suppliers / services which will maximize benefit to other products via embedment and bundling services into packs to be added to customers.
- Identify opportunities to drive customer awareness of the bundled products by effectively managing delivery channels supported by Marketing.
Stakeholder Management:
- Develop effective business relationships with external service providers through the management of commercial and SLA agreements in conjunction with Rewards, VAS and Non-banking benefits operational area.
- Responsible for service monitoring from service providers and monitor client experience to gain customer insight.
Product Management:
- To assimilate huge amounts of information – feedback from clients, quantitative data from web analytics, research reports, market trends and statistics in conjunction with internal and external service providers, supplying accurate and concise reports to know the market, service providers and customer needs, and then mix all that information to design and source relevant products.
- Drive innovation around the product development and management cycle
Pricing and Financial Reconciliation:
- Negotiate pricing with suppliers by following approved governance processes, in conjunction with Head: Middle Office & Non-Banking Enablement. Engage with Finance to ensure correct payment of fees to external service providers
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to acquire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP.
Job Description
Relationship Management:
- Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
Client Solutioning:
- Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
Manager Risk Assessment:
- Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Provide strategic leadership and oversight in managing the key capabilities of portfolio, programme and project management, strategic change, global hubs, reporting and stakeholder engagement, and GSO and proactively identify opportunities to expand the existing global hubs structure.
Job Description
Strategy Formulation and Execution
- Identify strategic role players and stakeholders and engage all stakeholders, role players and industry forums to understand changes to strategy, regulations, and markets.
- Provide strategic guidance and advice to the Group Executive of ITO and other senior leaders on technology-related matters, contributing to the development and execution of the bank's overall technology strategy.
- Set and communicate a long-term strategy that clearly articulates strategic targets and metrics to align the delivery of the business strategy against the strategic objectives, targets and shareholder expectations.
- Set and oversee the execution of the business strategy, with enablement capability across the Business Unit.
- Translate the broad business lines strategy to drive the alignment of and integration of strategy across the value chain.
Customer Primacy
- Build and sustain a culture that aligns to the customer experience to deliver the target customer experience and financial performance
- Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the business line's agenda is appropriately managed and reported to all requisite stakeholders, in particular the Group ExCo.
- Display, portray, and translate a deep understanding of market shifts and competitive positioning from a capability insights perspective and devise plans that will support prioritisation efforts.
- Drive operational excellence initiatives to improve efficiency, scalability, and resilience of technology systems and processes, enabling the bank to deliver superior services to customers.
- Provide business insights based on market trends, competitor offerings and global best practices as it relates to the business line
Sustainable Growth
- Influence, integrate and guide but also meet the business growth ambitions.
- Partner with executive bodies (ExCo’s, business lines and functions internally to align on strategic objectives. Translate objectives into delivery pipeline requirements to ensure insights are appropriate and that adequate business ownership and buy-in are created to realise overall strategy.
- Through delivery and execution, perform an active role with the mandate to increase the business line's overall contribution to Group performance.
Client-Driven Innovation and Change
- Drive strategic change management initiatives, facilitating smooth transitions and adoption of new technologies, processes, and systems across the organisation.
- Provide input into the overall client experience.
- Stay abreast of industry trends and role players and ensure that business line is well positioned to provide competitive and industry-leading products and services.
- Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
Leading Talent
- Accountable for enabling people and culture aligned to brand value.
- Act as a second-level escalation point for all grievances raised in the functional area.
- Determine and analyse attestation, training, and development needs for direct reports, and ensure that these requirements are met.
- Ensure appropriate reward and recognition practices for all employees within the team.
- Ensure that poor performance is addressed, and relevant corrective actions are implemented.
Operational Effectiveness
- Build a culture of innovation, agility, collaboration, and continuous improvement within the technology function, promoting knowledge sharing, talent development, and the adoption of emerging technologies.
- Define the business line projects and track and manage the process, understand trends and dynamics.
- Develop and implement robust reporting mechanisms to provide accurate and timely information on technology performance, project status, and operational metrics to stakeholders at various levels of the organisation.
- Drive operational excellence through adaptive agility, optimising technology delivery, and fostering effective collaboration and engagement with stakeholders to support the bank's strategic goals and ensure efficient and seamless technology operations across Absa.
- Drive strategic reporting requirements.
- Drive the development and tracking of tactical plans and scorecards and take corrective actions where required.
- Engage and collaborate with key stakeholders, including senior executives, business units, and technology teams, to align technology strategies and initiatives with business objectives and build strong relationships.
- Establish and optimise global hubs to ensure efficient and standardised technology operations across multiple regions, promoting collaboration and leveraging shared resources effectively.
- Lead and oversee the successful execution of strategic portfolios, programmes and projects as well as initiatives within the technology space, ensuring alignment with the bank's overall objectives and delivering them within defined timelines and budgets.
- Orchestrate the necessary process to facilitate regular strategic alignment between Group and the ITO function.
- Oversee and optimise GSO, ensuring efficient delivery of technology services and support across the bank, promoting cost-effectiveness and high-quality service levels.
- Provide leadership in engagements with regulatory bodies and represent the area of accountability in key industry associations and forums where applicable.
- Use insights and knowledge gained from high-level reports and analyse complex comparative information to create scenarios to direct strategic intent.
- Have the ability to adopt an agile way of working and be able to react fast and bring meaningful solutions to developments within the business line.
- Identify, include and perform effective CIO deliverables for Absa functions as required.
Digital Adoption
- Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.
- Utilise resources and encourage the use of new technology (software products, apps, websites, etc.) to their fullest potential, and derive maximum value from a digital process or solution.
Good Governance Risk and Compliance
- Drive the development and implementation of integrated corporate governance and compliance frameworks throughout the function.
- Implement effective governance frameworks and processes to ensure compliance with regulatory requirements, risk management, and cybersecurity measures in technology operations.
- Influence the implementation of effective internal controls system and corporate governance in the functional area of accountability.
Data Monetisation
- Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
- Use data to obtain quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.
Minimum Requirements
- 12 - 15 years’ experience in a specific capability of importance to the bank, including a track record of 5 years in a senior information technology position in a large enterprise.
Kindly note: This role is based in either Johannesburg or Cape Town
Education
- Bachelor's Degree: Information Technology (Required)
go to method of application »
Job Summary
- Provide strategic leadership and oversight in managing the key capabilities of portfolio, programme and project management, strategic change, global hubs, reporting and stakeholder engagement, and GSO and proactively identify opportunities to expand the existing global hubs structure.
Job Description
Strategy Formulation and Execution
- Identify strategic role players and stakeholders and engage all stakeholders, role players and industry forums to understand changes to strategy, regulations, and markets.
- Provide strategic guidance and advice to the Group Executive of ITO and other senior leaders on technology-related matters, contributing to the development and execution of the bank's overall technology strategy.
- Set and communicate a long-term strategy that clearly articulates strategic targets and metrics to align the delivery of the business strategy against the strategic objectives, targets and shareholder expectations.
- Set and oversee the execution of the business strategy, with enablement capability across the Business Unit.
- Translate the broad business lines strategy to drive the alignment of and integration of strategy across the value chain.
Customer Primacy
- Build and sustain a culture that aligns to the customer experience to deliver the target customer experience and financial performance
- Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the business line's agenda is appropriately managed and reported to all requisite stakeholders, in particular the Group ExCo.
- Display, portray, and translate a deep understanding of market shifts and competitive positioning from a capability insights perspective and devise plans that will support prioritisation efforts.
- Drive operational excellence initiatives to improve efficiency, scalability, and resilience of technology systems and processes, enabling the bank to deliver superior services to customers.
- Provide business insights based on market trends, competitor offerings and global best practices as it relates to the business line
Sustainable Growth
- Influence, integrate and guide but also meet the business growth ambitions.
- Partner with executive bodies (ExCo’s, business lines and functions internally to align on strategic objectives. Translate objectives into delivery pipeline requirements to ensure insights are appropriate and that adequate business ownership and buy-in are created to realise overall strategy.
- Through delivery and execution, perform an active role with the mandate to increase the business line's overall contribution to Group performance.
Client-Driven Innovation and Change
- Drive strategic change management initiatives, facilitating smooth transitions and adoption of new technologies, processes, and systems across the organisation.
- Provide input into the overall client experience.
- Stay abreast of industry trends and role players and ensure that business line is well positioned to provide competitive and industry-leading products and services.
- Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
Leading Talent
- Accountable for enabling people and culture aligned to brand value.
- Act as a second-level escalation point for all grievances raised in the functional area.
- Determine and analyse attestation, training, and development needs for direct reports, and ensure that these requirements are met.
- Ensure appropriate reward and recognition practices for all employees within the team.
- Ensure that poor performance is addressed, and relevant corrective actions are implemented.
Operational Effectiveness
- Build a culture of innovation, agility, collaboration, and continuous improvement within the technology function, promoting knowledge sharing, talent development, and the adoption of emerging technologies.
- Define the business line projects and track and manage the process, understand trends and dynamics.
- Develop and implement robust reporting mechanisms to provide accurate and timely information on technology performance, project status, and operational metrics to stakeholders at various levels of the organisation.
- Drive operational excellence through adaptive agility, optimising technology delivery, and fostering effective collaboration and engagement with stakeholders to support the bank's strategic goals and ensure efficient and seamless technology operations across Absa.
- Drive strategic reporting requirements.
- Drive the development and tracking of tactical plans and scorecards and take corrective actions where required.
- Engage and collaborate with key stakeholders, including senior executives, business units, and technology teams, to align technology strategies and initiatives with business objectives and build strong relationships.
- Establish and optimise global hubs to ensure efficient and standardised technology operations across multiple regions, promoting collaboration and leveraging shared resources effectively.
- Lead and oversee the successful execution of strategic portfolios, programmes and projects as well as initiatives within the technology space, ensuring alignment with the bank's overall objectives and delivering them within defined timelines and budgets.
- Orchestrate the necessary process to facilitate regular strategic alignment between Group and the ITO function.
- Oversee and optimise GSO, ensuring efficient delivery of technology services and support across the bank, promoting cost-effectiveness and high-quality service levels.
- Provide leadership in engagements with regulatory bodies and represent the area of accountability in key industry associations and forums where applicable.
- Use insights and knowledge gained from high-level reports and analyse complex comparative information to create scenarios to direct strategic intent.
- Have the ability to adopt an agile way of working and be able to react fast and bring meaningful solutions to developments within the business line.
- Identify, include and perform effective CIO deliverables for Absa functions as required.
Digital Adoption
- Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.
- Utilise resources and encourage the use of new technology (software products, apps, websites, etc.) to their fullest potential, and derive maximum value from a digital process or solution.
Good Governance Risk and Compliance
- Drive the development and implementation of integrated corporate governance and compliance frameworks throughout the function.
- Implement effective governance frameworks and processes to ensure compliance with regulatory requirements, risk management, and cybersecurity measures in technology operations.
- Influence the implementation of effective internal controls system and corporate governance in the functional area of accountability.
Data Monetisation
- Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
- Use data to obtain quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.
Minimum Requirements
- 12 - 15 years’ experience in a specific capability of importance to the bank, including a track record of 5 years in a senior information technology position in a large enterprise.
Kindly note: This role is based in either Johannesburg or Cape Town
Education
- Bachelor's Degree: Information Technology (Required)
Method of Application
Use the link(s) below to apply on company website.
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