Current Job Openings at JD Group

Are you a passionate leader with the following qualifications and experience?

Qualifications:

1. Grade 12 Matric qualification
2. Minimum of three years of proven experience in Retail Management

Professional Expertise:

1. Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
2. Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
3. Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
4. Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
5. Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
6. Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
7. We are seeking a candidate who possesses the following qualities:
8. Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
9. Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
10. Talent Management: Identify, develop, and empower top performers to achieve their full potential.
11. Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
12. Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
13. Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

1. Sales Management
2. Stock Management
3. Responsible for the service department
4. Store presentation and merchandising
5. Safety, security and housekeeping
6. Enable customer centricity
7. Effective people management

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Key Responsibilities:

Courier Coordination

• Assign and monitor daily delivery schedules and routes.
• Ensure couriers are adequately briefed on their delivery tasks and any special instructions.
• Manage last-minute delivery requests and reallocate resources as necessary.

Operational Oversight

• Monitor real-time courier activity to ensure adherence to schedules.
• Troubleshoot and resolve delivery delays or operational issues promptly.
• Liaise with customers and couriers to resolve delivery complaints or discrepancies.

Team Management

• Supervise and support a team of couriers, ensuring compliance with company policies.
• Conduct regular performance evaluations and provide feedback.
• Organize training sessions to enhance courier efficiency and customer service.

Administrative Duties

• Maintain accurate records of deliveries, returns, and customer feedback.
• Prepare daily and weekly reports on delivery performance and key metrics.
• Manage courier equipment, ensuring all tools are in good working condition.

Compliance and Safety

• Ensure all couriers adhere to safety and regulatory requirements.
• Implement and monitor adherence to company delivery standards and protocols.

Key Skills and Competencies

• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Problem-solving and decision-making capabilities.
• Proficiency in using routing and tracking software.
• Ability to work under pressure and meet deadlines.

Qualifications

• Grade 12, with a Diploma qualification in logistics or supply chain management are an advantage.
• Proven experience in a courier, logistics, or transportation environment.
• Knowledge of local geography and delivery routes.
• Valid driver’s license (preferred).

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Key duties

• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Monitor store performance and financial metrics to identify areas for improvement and develop action plans to address any issues
• Conduct regular branch visits and check lists to ensure adherence to company standards and provide support and guidance to Branch managers
• Recruit, train, and develop Branch managers and sales staff to cultivate a high-performing team
• Conduct performance evaluations and provide feedback and coaching to Branch managers and sales staff
• Monitor customer feedback and satisfaction levels to identify trends and make necessary improvements
• Collaborate with other departments, such as marketing and merchandising, to align strategies and initiatives across branches
• Effectively manage inventory levels and ensure that merchandise is displayed in an appealing and organized manner
• Monitor and enforce compliance with all company policies and procedures, including but not limited to safety, security, and operational guidelines
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Minimum of 5 years of experience in retail management, with at least 2 years of experience in furniture retail
• Proven track record of driving sales and achieving targets in a retail environment
• Valid drivers license

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Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

Competencies

• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Sales and prospecting processes
• Business Policies & Procedures
• Basic Retail Knowledge
• Extensive product knowledge within all categories
• Taking Action
• Courage & Confidence
• Emotional Maturity
• Personal Resilience
• Drive & Energy

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Key Duties

• Perform sales activities (prospecting and cold canvassing) in order to generate sales
• Attract and retain customers through merchandising
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12

Competencies

• Basic knowledge of sales and prospecting processes (will be trained in-store)
• Self-Motivation/Drive/energy
• Customer Service orientated
• Good Communication skills (verbal and written)
• Business Policies & Procedures
• Courage & Confidence
• Personal Resilience

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Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience