Job Summary:
- To provide strategic direction and thought leadership on HR information and technology solutions to the Global HR community with the aim of automating, digitising and optimising the employee lifecycle and all relative processes and practices.
Reporting Structure:
- Reports to: Chief People Officer
- Direct Reports: People Manager: Analytics, People Manager: Systems & Solutions, People Specialist: Process Engineer
Key Responsibilities and Deliverables:
Development and Execution of the HR Information Solutions Strategy and Work Plan
- Develop and execute the global HR Information Solutions strategy to support business objectives, meet workforce requirements and help drive accuracy and efficiency
- Create short and long term goals and objectives for system builds, operations, processes, data flows, security, reporting and analytics
- Develop operating objectives and work plans in support of the delivery of the HR Information Solutions strategy
- Oversee and ensure the day-to-day success of the HRIS department 2 Manage and Oversee HR Information and Technology Systems and Processes
- Take ownership of HR information and technology systems and related infrastructure and application
- Conduct systems architecture analysis to determine systems integration
- Build and integrate clear HR systems roadmaps
- Ensure effective practices relative to data integrity, testing of system changes, report writing and analysing data flows
- Develop and sustain appropriate controls to maintain and report on key information
- Monitor and enhance service delivery standards to ensure agreed upon standards are consistently met
- Improve the overall employee experience by strengthening the HR operations platform
- Oversee the input, retrieval and reporting of employee information needed to support HR practices
- Oversee and maintain standard and custom reports to support HR practices
Thought Leadership
- Stay current on HR information and technology trends, recommending new solutions
- Perform regular business process reviews, make ongoing suggestions for improvement and create supporting action plans
- Identify opportunities for automation and digitisation to reduce manual processes
- Identify areas of opportunity to improve existing HR information and technology systems, functionality and workflows, and to improve data management and efficiency
- Attend relevant industry events and seminars and incorporate key learnings into the strategic plan
Financial Management and Budgeting
- Prepare the annual budget for the HRIS department
- Manage the budget for the HRIS department, tracking the annual budget spend against actuals
- Manage monthly expenses and service revenue
- Manage salary budget
Project Management
- Lead project teams, obtain key partner buy-in and develop requirements
- Manage, monitor and contribute to various project activities based on changing needs and requirements
- Effectively manage escalation of project tasks to internal stakeholders and/or external third party suppliers
- Lead project review meetings to discuss team responsibilities, priorities and ensure delivery of key milestones to specific delivery deadlines
- Troubleshoot issues, identifying root cause and following through to resolution
- Identify, document and manage project risks, assumptions, and issues in order to understand project limitations
- Manage changes to the project scope, project schedule, and project costs in order to keep the project plan accurate and updated
Stakeholder Engagement
- Partner with various functional leaders to define the HR information and technology solutions and build supporting roadmaps
- Partner with service providers and vendors on budget and resource estimates for all HR information and technology solutions 3
- Collaborate with stakeholders across all functions to maintain and develop processes that will create best in class HR information and technology systems
- Work closely with Technology to ensure existence of supporting infrastructure and network applications and to create technical specifications for solutions
- Act as a liaison to payroll, ensuring accurate HR data input and system feeds
- Work with stakeholders to identify business requirements, processes and risks
- Facilitate workshops with business users in order to gather requirements, generate ideas and validate design
Leadership and Team Management
- Through effective inspirational and practical leadership, facilitate the creation of an accountable, full-service team who understands and strives to meet the needs of all client, customer and group objectives
- Create and encourage a culture focusing on delivery of objectives
- Continually inspire, motivate and develop people to understand what is expected of them (co-create a team / organisational culture of high accountability)
Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
- Recruitment
- Development
- Remuneration and Rewards
- Performance Management
- Career path planning
- On-the-job training, coaching & mentoring
Requirements
Minimum Qualifications:
- Postgraduate degree/NQF level 8 in Information Systems
Minimum Experience:
- 10 - 12 years’ experience in information systems management, with at least 5 years’ experience in HR systems implementation and management
Knowledge, Skills & Abilities:
- Analysis & problem solving
- Leadership skills
- Relationship building Strategic thinking
- Decision making skills
- Conflict resolution skills
- Communication skills (verbal & written)
- Proficiency with Information Technology
- Systems Architecture and Integration knowledge
Key Competencies:
- Transformative leadership
- Judgement & decision making
- Change leadership
- Risk management
- Entrepreneurship
- Industry & business awareness
- Emotional maturity
- Coaching & development of others
- Team leadership
- Impact & influence
- Diversity empowerment
- Establishing networks
- Critical thinking
- Organisational awareness
- Creativity & innovation
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Description
We're looking for a talented and passionate developer to join our team!
We are looking for unique people who believe in fostering a diverse and inclusive environment, where our people are cared for, and where they are happy and inspired to build an extraordinary place to work. We are looking for creative problem solvers that thrive when presented with a challenge and align with our values and culture. We see ourselves as a company that enables its team to thrive, with the top value behind the work we do being trust, which means total flexibility and independence.
Our solutions range from cloud-based solutions that are AI-Powered, machine learning predictive tech that keeps our clients ahead of customer behaviour, to centralized, data-visualized, single dashboards, that are custom-built solutions automating and centralizing all elements of the management process. We also predict what our customer needs, what they buy, and how much of it they buy. Our solutions have revolutionized all forecasting abilities from pricing, inventory, customer behavior, and sales analytics.
About You:
- You have 5+ years experience as a Software Developer.
- You are a creative problem solver with a strong work ethic and a desire to learn.
- You can work independently and as part of a team, bringing your own ideas and collaborating effectively.
- You are always eager to learn new technologies and stay up-to-date with the latest trends.
Requirements
Technical Skills:
- Front-End: HTML, CSS, JavaScript (Jquery, Ractive.js, Vue.js)
- Back-End: PHP 7.2+, MySQL 8
- Frameworks: Experience with frameworks like Bootstrap, Slim, Laravel (or similar)
- Version Control: Git
- Templating Languages: Experience with templating engines like Ractive, Twig, Blade (or similar)
- APIs: Experience with working with third-party APIs
- Bonus: Responsive design experience, Vue.js experience, experience with AWS
Tools & Software:
- Linux, Apache, Deploybot, Jira, Bitbucket
What you'll do:
- Design, develop, and maintain full-stack web applications
- Work collaboratively with designers, product managers, and other developers
- Solve complex technical problems and develop innovative solutions
- Stay up-to-date with the latest technologies and trends
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Job Summary:
- To provide administrative support to the client success team in order to optimise the function. Effectively managing financial administration, client onboarding as well as overseeing license management by accurately recording costs, tracking purchase orders, and distributing user login details.
Key Responsibilities and Deliverables:
License Management
- Ensure the accurate recording of license costs on CRM system as well as ensuring that Cost Estimates are sent to department heads
- Ensure the data integrity of all reports
- Distribute user login details and maintain a license tracker, including re-allocations
- Generate usage reports as needed
- Assist with ad hoc reporting and administration
Purchase Order Tracking
- Track Purchase Orders on the CRM platform and create Jira tickets for license creation
- Collaborate with the finance team to monitor outstanding Purchase Orders and facilitate follow-ups
- Assist with general administration related to purchase orders and tracking within agreed upon timelines
SharePoint Maintenance
- Maintain and update SharePoint folders on a continuous and timely manner
- Ensure agreements are signed, saved, and sent to the legal department within the agreed upon timeframe
- Ensure coding rules are continuously being updated
Training Material
- Develop training materials for new users to facilitate their onboarding process
- Maintain and improve on training materials for new users to facilitate their onboarding process
General Administrative Support
- Direct queries and requests to appropriate parties
- Assist the Client Success team in preparing for workshops
- Handle issues and complaints in a diplomatic, tactful and interpersonally sensitive manner
- Liaise closely with internal and external clients to manage all scheduling of day-to-day appointments and tasks
- Book boardrooms as required and ensure required tools are available
- Ensure files and all information are updated and easily accessible
- Provide ad hoc administrative support required by the Client Success team
Effective teamwork and self-management
- Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
- Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
- Demonstrate the ability to anticipate and manage change
- Ensure strict confidentiality of relevant information
- Plan, organize, and facilitate team-building activities to promote a positive and cohesive team culture
- Collaborate with team members to generate ideas and execute engaging team-building events
- Co-ordinate events and functions within budget
Requirements
Minimum Qualifications:
- Suitable Tertiary Degree/Diploma or Relevant Certification in a Commerce or Marketing related field Minimum
Experience:
- 1-2 years’ experience in an administrative role preferably within the FMCG industry Knowledge,
Skills & Abilities:
- Proficient in the use of Excel, Microsoft Office and other DataOrbis software and systems (Teams, SharePoint, Lattice, JIRA)
- Problem solving skills
- Numerical Ability
- Administration skills
- Time management
- Attention to detail
- Ability to function as part of a team
- Verbal and written communication skills
Key Competencies
- Organisational commitment
- Teamwork & collaboration
- Critical thinking
- Agility Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Planning & prioritisation
- Quality & detail excellence
- Communication
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