Current Jobs at Hyundai Automotive South Africa

Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

go to method of application »

 MAIN JOB FUNCTIONS5.

Staff:-

• To ensure staff are trained to enable high levels of quality and efficiency.
• To ensure jobs are fairly and correctly allocated to technicians and mechanics.
• To supervise tests and ensure correct use of equipment and document security.
• To ensure all job sheets are correctly written up and forwarded to the cost office for pricing.

Security:-

• Ensure customers' property is secure.
• Ensure all materials and parts drawn from the Parts Department are accounted for.
• Ensure all equipment and documentation is accounted for.
• To ensure all warranty work, documentation and materials are accounted for.

Administration:-

• To ensure progress of jobs through the workshop.
• To authorise consumable and internal parts requisitions.
• To authorise any non-productive time spent on vehicles or in the workshop.
• To ensure health and safety procedures are observed and maintained at all times.
• To circulate new and up-to-date manuals and literature for new vehicles or techniques.

EXPERIENCE, QUALIFICATIONS AND TRAINING

• The ability to supervise a labour force.
• The ability to assess and report on staff performance.
• The ability to discuss and negotiate agreeable solutions to customer problems.
• The ability to maintain personal technical knowledge and skills.

Qualifications and Experience

• Qualified Technician
• 2-3 years experience as a Workshop Foreman

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MAIN JOB FUNCTIONS

Staff:-

• To establish and agree labour and staff requirements with directors and line management.
• To ensure training needs are met and accurate records kept to maximise possible grants.
• To operate staff performance appraisal system and ensure action taken on results.
• To establish and review operation of salary scales and incentive schemes.

Administration:-

• To ensure that the Company is operated correctly within the law.
• To review all departmental activities and reporting systems.
• To ensure Company operates incentive schemes in line with Manufacturers' recommendations.
• To ensure that adequate safety and security measures have been installed to protect Company personnel and property.

Communications:-

• To maintain good liaison with directors and line managers. 
• To ensure direct liaison with manufacturers, professional bodies, suppliers, statutory representatives and all other contacts

Marketing:- 

• To plan and oversee the completion of sales campaigns, advertising and promotional activities and to ensure their cost-effectiveness.
• To instigate research into customer satisfaction and requirements for improvement.

Finance:-

• To keep financial structure of the Company under constant review.
• To review all pricing policies, sales discounts, fleet discounts, parts pricing and labour rates.
• To monitor Labour Performance against known standards.

Qualifications and Experience

• At least 5 year experience in the same or similar role.
• Financial Qualification (Pref) or extensive financial experience. Matric / Equivalent. FICA, FAIS & CPA knowledge

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Specific Role Responsibilities

• Validate all vehicle data on documentation before input .
•  Review job cards before costing for car shop, paint and panel
• Ensure correct damage codes on all claims
• Attend to and expediently finalise all claim queries
• Ensure parts claim store is secure at all times
• Ensure parts claim store is clean and tidy
• Ensure all warranty parts are correctly tagged
• Ensure all prescribed parts are sent to the supplier within specified times
• Process all paint shop claims
• Liaise closely with HASA warranty claims department to ensure continuity in claim processing
• Ensure ordered warranty parts are placed on back order listing
• Ensure continued follow-up with outstanding warranty back order parts and customers
• Ensure customers return for back-order warranty repairs
• Check vehicle history and any previous warranty work
• Ensure the vehicle is within the warranty parameter period
• Ensure correct mileage recorded on the job card
• Ensure all vehicles have been inspected and diagnosed by the Workshop
• Ensure warranty part availability
• Ensure correct part and part number is recorded on the warranty claim form
• Ensure required authorisation is obtained before commencing with the repairs - DP or Service Manager to authorise while waiting for final HASA authorisation
• Ensure that the warranty policy is adhered to at all times
• Reconciliation of all warranty job cards, invoices and warranty claim forms to a warranty register
• Ensure all warranty claim forms and invoices are submitted to HASA within 7 (seven) days of completion of repair
• Follow up with HASA that invoices have been received
• Ensure that job cards are costed and invoiced immediately the repairs are completed
• Failed parts to be destroyed as per the conditions laid out in the warranty policy and procedures, unless otherwise instructed by HASAWhen requested, parts required for inspection are to be sent to HASA
• Ensure that all warranty job cards and invoices are signed by the customer
• Warranty filing is to be maintained by chassis number
• Manual report of warranty parts over 30 days to be kept for incentive purposes
• Reasonable requests by Management outside your job description will be performed from time to time

Qualifications and Experience

• Matric
• Over 2 years exp in same or similar role